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Is it possible to speak with someone at parcelforce?
telephone number just goes around in automated questions. stumbled on live chat but iv'e been waiting to "be connected" for about an hour. had a collection booked for yesterday - didn't turn up re-booked for today. apparently i was "unavailable" when they collected. yea right. can't get a refund as need an account - i just…
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Private seller. can you mass change your despatch time?
sold item Saturday (2nd) evening. posted Monday (4th) AM. posted tracked 48. i have 2 day handling set. if i click on the order details link it states "Estimated delivery date shown to buyer: 5 Mar 2024 - 6 Mar 2024" if i click on the tracking link it says "Running behind, original estimate was Mon 4 Mar - Tue 5 Mar". how…
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Amazon claiming returned package is empty
Hi,I ordered a new cpu for my pc, a very expensive item. When i installed it, I found that the VRM's on my motherboard were insufficient to run it properly (despite all my research saying otherwise) so I asked for a refund. I ensured the cpu was clean and as I received it, placed it back in the box all exactly as I…
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Complaint to Post Office regarding lost package
Hello! I was hoping for some advice on what to do next regarding a complaint I had about a lost parcel. On New Years Eve last year, I sent a large parcel from a Post Office branch, who sent it with tracking via DPD, to an Ebay buyer. They had spent £120 on the item (some vintage toys I had kept in my parents attic for…
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eBAY FAULTY RETURN NIGHTMARE
Hi Ive bought a new electric rise and recline chair off ebay recently, and it’s faulty. It doesn’t rise and recline and is very unstable on its base. This was an expensive purchase, over £400. The item came from the UK in 2 huge boxes via 2 different couriers with weight in excess of 54kg, with a 3 day delivery. So I…
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Vinted Fury
last weekend i took two parcels to the yodel/collectplus drop off at my local petrol station, the cashier was dodging between serving me, serving shop customers and petrol customers and looked exhausted my two parcels were clearly identified (for my own use) by the initials on the recipients relevant parcels and the…
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Buyer asked for parcel to be posted after 21 days .. I didn't
I sold an item last week, but because I was going away for a few days I posted it off immediately, the same day in fact. A couple of days later I noticed the buyer had left a note, asking me to wait 21 days before posting .. but I never saw this .. It's possible the note wasn't even there when I actually did post it .. but…
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Ebay notifications problem
I've suddenly stopped getting notifications from ebay. Total silence on both my phone (text) and my pc (emails). I've checked that notifications are set (I'd not made any changes). I tried to verity my mobile number and the verification code did not come through. I tried to verify my email but the verification code did not…
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ever hoped somebody 'wouldn't pay?'
Sold something Friday , just low cost but it did have 2 unique bidders in on it. - buyer has so far not paid. Sent a polite message saying it was ready to be posted - I never send an invoice as it stops the 4 day clock. Then and only then I checked out buyers feedback. 117 feedback received, 26 left for others. Of those 26…
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New to Vinted
Hi Ive bought two items from the site but have had two offers I made to sellers as "pending". Does anyone know how long offers sit at this point?
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Ebay CS BAD advice again
I can only ever marvel at the absolutely awful advice some ebay reps give - if you followed their advice in some instances you could easily lose your account. I am selling off a large collection of widgets- all BINs and the system requires immediate payment (I cannot over ride this) due to it being a vintage collectable…
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Reducing the price for multiple items?
Just wondering if I could do the following on eBay: Say I have 20 x DVDs for sale. 1 costs £2. If you buy 2, then they're £1.95 each If you buy 3, then they're £1.90 each etc. Seems to only give me the option of "buy it now" or "auction"
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Latest Royal Mail have delivered to your home address?
We heard a noise from the letterbox and then a knock on the door at 7:20pm, someone trying to stuff something through. Opened the door to find a Royal Mail guy with a small 130mm x 160mm packet that was just a little to fat to go through the letterbox cleanly. Must be the latest we have ever had a RM delivery, around here…
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Vent - fallen foul of Vinted SNAD as buyer
I bought an item of clothing from Vinted that clearly stated the size. When I received the item, it was a size bigger than described. And it was too big. I raised a SNAD and the seller has requested a return. I'm really surprised that I - and not the seller who mis-described the item - have to pay for the return purchase.…
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Royal Mail Prices March 2024
Royal Mail Prices March 2024 I'm sure there is much to discuss beyond my concern, however small business (non VAT registered) maybe interested to know code BPL small parcels 2nd class are increasing to £3.19 which I think is up 25p. Bit of a shocker. I know Soolin has helped me in the past if there's another code that is…
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Who has got the ebay 0% fees offer ?
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Starting own marketplace as alternative to FB
This discussion was created from comments split from: Selling on Facebook Marketplace.
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EBay Faulty item return label issue
It's not for me so want to be 100% sure on the advice I give. Item purchased is faulty - buyer opened case and got sent returns label. Seller sends a message saying "don't send it to the address on the label send it to xxxc (which is an incomplete address miles away with no postcode) says it's previous address on label.…
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Contact details for collection
Hi, I sold an item to be collected and the buyer has paid. I have an email from ebay telling me to contact the buyer to arrange collection. I tried to send a reply with my address and phone number to arrange collection but ebay blocked it as it contained my contact details. My question is, has ebay given my contact details…
