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E-bay lost purchase history
Trying to contact a seller about wrong item being sent . Need the purchase history to do this .but get a message "Order not found Unfortunately, there has been an error retrieving your order. If you need help, visit our help pages" Whatever I try needs the purchase history so I need to speak to a live person but can't find…
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Wrong Item Received eBay
Hi, not sure how to deal with this one, so I ordered a vinyl record, it was a totally different item. I messaged the seller, and they were apologetic and said the correct item would be sent and keep the wrong item. So I offered to return it but they don't want it back. Nine days later, there was no replacement, plus I…
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Best way to sell a M1 Imac Mint condition?
Hi All, After spending £1200 on a 24 inch iMac I am slightly annoyed with myself having to sell it 2 years later because of an upcoming move. I seem to find a real lack of info online as far as where the best place to sell it would be - so far tried putting it on Facebook Marketplace and very little interest except people…
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Ebay Buyer requesting delayed despatch - how to avoid a defect, please?
Hi As per the title, someone has just bought and paid for an item. They are requesting that I delay sending it until week commencing 23rd September. I am concerned about getting a defect if I do this - does this affect my account as a private seller? I am also reluctant to do this as the last time I delayed something for a…
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Evri parcel scam
Hi all, I received a parcel correctly addressed to myself (and delivered with a legitimate parcel that I had ordered) that I didn't order. It contained trainers. There was no sender information or delivery note and as the driver lobbed it over my fence, I didn't have chance to give it back to him. I have been told this is…
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ebay buyer messing us about. UPDATED - SOLVED.
Just looking for a bit of advice. Last week we posted an ad selling a motorcycle. As it was a big item we stated cash on collection only. Right at the last minute a chap made a bid which was the winning one. He had not asked any questions or anything prior to bidding. Once the auction ended I messaged him to ask when he…
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FREE LISTING email alerts - no chat
The purpose of this thread is to set up an alert when there is a free listing weekend. Let's keep it free from chat as far as possible to avoid too many false alerts Please scroll to the top of the page and click 'Thread tools' on the right. There you will get an option to 'Add subscription', Then when anyone at all gets…
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FEDEX outstanding amount
(Image removed by Forum Team) This is the third letter I have received asking for payment on a purchase I bought in June. The FEDEX guy said it was a scam but don't want Bodger and Biffer on my doorstep. The first letter was for unpaid duties but the seller assured me they had paid the import fees and taxes. The first…
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Bought dvd tv series - it's very obviously pirate, what to do?
I bought an old BBC tv series on dvd from foundthatfilm.co.uk Paid £35, by PayPal. It is very obviously a pirate copy, a recording of the programmes being shown on a TV screen, poor images and awful sound, badly photocopied sleeve, white paper labels on the discs. Obviously I'm going to email for a refund, but I'm assuming…
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Vinted refunds not happening
I buy a lot on vinted and get a lot of refunds from people not posting or changing their minds on how they want to post e.g postage they originally charged not enough to post. Anyway, I’ve just discovered in the last 2 months about £50 owing to me through refunds that vinted have said they have done, but are not in my…
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Ebay has wrongfully accused me of selling fake items and banned me any advice.
I recently received an email from Ebay saying one of my listings was for a counterfeit item. I obviously got in touch and assured them it was not. They were not interested and suspended my account permanently. I have had an account for over a decade with 100% positive feedback. I was just approaching 10'000 feedback. I…
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As a seller on ebay, should I just accept returns on all my listings?
I guess my question is twofold; one part around the pros/cons of accepting returns, and one part around whether being a 'Top rated seller' on ebay is worth it. But some context: Been on ebay for a long time, nearly 25 years. I'm just a private seller though, but I am using it a lot at the moment as I'm disposing of a large…
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Ebay non sale but collection agency
Hi I thought I had sold my first item on ebay a while ago, only to be told my account had been suspended. Therefore I never shipped the item to the buyer and never received payment. Ebay are chasing me for the full amount and delivery charge of £103.00. I never received phone calls, just a collection notice email from Ebay…
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New ebay account - how do I change the listing template to the classic view (using PC)
Hi, I've set up a new account as my current one constantly locks me out because ebay have applied 2-Factor Authentication onto it but 99% of the time just doesn't send me the login text. I've therefore reluctantly started from scratch with a new account which allows me to login without any faff. The issue I'm having though…
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No content
Many thanks for getting this far and reading my concern 😕
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Posting to a postal locker/store collection
I’ve some friends who are touring UK in a campervan for a celebration. They’ve given me their route/schedule and I want to send some surprises to them that they can collect along the way. Initial suggestion was that I could post to an InPost locker and send them the code but the InPost app suggests that’s not currently an…
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Best option for return and refund of £1,000 Hifi?
As title, I buyer I don't entirely trust has kicked off and messaged me a £1,000 Hifi "smells of burning". There is a possibility it was damaged in transit by Parcelforce - sent insured up to £1,500, and it's not just buyer's remorse. What's the best option of organising a return and refund once the item has been checked?…
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End of Nectar points spending on eBay?
This looks like it means the end of converting Nectar points to eBay vouchers from 1 Sept 2024. Am I right?
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Vinted postage option glitch
I’m not sure how many Vinted users there are on here but posting in case it gets picked up by Google. The various groups and Vinted chat groups are full of people complaining that the postage options have glitched and sellers can no longer opt out of any of the options. Users are getting different responses from Vinted…
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No more cash on collection allowed from 1st October
On the latest update from ebay see here ebay reducing free listings for private sellers — MoneySavingExpert Forum There's an additional bit which I suspect will be overlooked. Scroll down past the bit about listings and it mentions cash on collection. Removing cash on pickup for local listings Many sellers offer free…
