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Yodel drop off shops refusing parcel
As per the title I’ve sold a Wii Guitar Hero World Tour which is large (about 75 inches by 40 by 40). The only affordable parcel service was Yodel so used them and printed out the label. However 3 drop off shops have now refused to accept the parcel which is really annoying as I have paid to use their service. Just…
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Parcel lost by Evri
Believe have to wait 28 days before could reported item as lost. Who gets the compensation, is it the buyer who has already paid for the item.
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Royal Mail Tracked 48 Parcel
Just wondered if anyone has experience of using the Royal Mail Tracked 48 service regularly can share how long the parcels took in practice to deliver for them on average?
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Issue with Buyer not giving information needed
Sold a CCTV camera on eBay and the buyer cannot get the app to work on their phone and has messaged asking for advice. I replied explaining that in order to help I needed the Make of their phone and the software version they're using so I can look into it, or I'd be happy to offer a full refund if they wanted to return…
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Evri debaucle
We recently sold an item privately and posted it via Evri. The value of the item is c. £75, so we opted to pay for a signature (to avoid the parcel being left without one) and full insurance. Evri failed to collect a signature, despite us paying extra for that service. They left the parcel outside and it has gone missing.…
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Blocked Bidders Question
I presume we all know that we can block bidders by entering their user name into the "Block Bidders" box and then hitting block. My question is, once that is done, do Ebay just block the user name or the account? For example, if you block someone, and they then change their user name, would they then be able to start…
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Vinted
I sold an item on Vinted but my parcel was damaged by the courier Yodel before it even got to the purchaser. Yodel said, I have to claim via Vinted as my contract is with them. I sent Vinted pictures of the box before it was posted and, after when the buyer returned it to me. They showed the broken items and all the bubble…
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Wrong Goods Sent From Auction
I brought some goods from an auction house through I-Bidder. It was the second time I had used them and the first there was no problem. Both times I arranged a courier to collect them and they packed them. The second time I found it was completely the wrong goods. It was quite obviously either the wrong box or they had…
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Royal Mail Complexities and in plain sight hidden price hikes.
I don’t understand how the Royal Mail justify: I sent a small parcel via their tracked 48 (when it should be tracked 48/96 as it never seems to get there in 48hrs) but i digress. 1: So online purchase price options are many, Parcel Collect where I can arrange a time slot for them to call and pick up my parcel and for them…
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VINTED NON EXISTENT CUSTOMER SERVICE
I cant believe my listing got took down for violating policies - they were my photos and taken on my phone and 100% genuine - just read the terms and conditions stock copy and paste replies and no explanation given- shocking I wont use them again.
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Tracked 48 - All parcels i have posted with this service have been late or LOST
I have started (been forced) to use the Tracked 48 with a QR code printed at the PO. So far, of all the parcels I have sent (6 to date), all have been considerably late (i.e. taking at least 5-6 days) , and TWO have gone missing. The two that are currently missing seem to have arrived at the MC (according to the tracker),…
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Changes to compensation limited on RM signed for
Royal Mail Signed For 1st Class and Royal Mail Signed For 2nd Class change to compensation. From 2 April 2024, Royal Mail is changing the level of compensation available on Royal Mail Signed For 1st Class and Royal Mail Signed For 2nd Class. The maximum compensation available on these services will now be £20.…
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ebay item "delivery late"
This is my third issue with this in 2 weeks! Buyer purchased item at 7.45pm last Friday, Listing had a dispatch time of 2-3 working days. Buyer choose 'other carrier 3-5 day' (my default free-post option. Buyer is an IV30 postcode which most carriers class as a remote part of scotland Booked collection Friday night and it…
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Change of address
Hi all. I’ve sold an item for £20 on eBay and the buyer messaged me shortly after saying they’ve moved house so the eBay address is wrong and have given me a new address. They’ve been an eBay member since 2008 but no feedback in the last 12 months. Normally I’d cancel the order and relist and ask them to update their…
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Return refused
Hi I purchased quite an expensive item which was defective, I requested a return which was returned on Friday. The seller has messaged to say ebay had used her old address, when I checked the tracking it was down as refused and has arrived back to me today. Ebays systems say today is the last day for seller to refund. She…
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Miss-delivered ebay item
Hi folks, I bought a phone accessory on ebay, I haven't received the item though ebay has said item is delivered, tracking number provided. I rang the post office customer service, they have stated that the item has been delivered to the wrong address and the local sorting office has three days to investigate, customer…
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EBay - Offer
Buyer asked for lowest price,so I sent an offer to the buyer, buyer then sent a message saying that she had to pay full price, and not the offer price. How did this happen? should buyer not be charged the offer price? I will of course refund the difference.
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The Gathering cards, Shall I research or am I wasting a lot of time?
Just wondering if anyone knows anything about these cards and can tell me what I should be looking for before I waste whatever life I have left on Ebay and google. My sister and her family have moved house and she has passed on a lot of stuff to my grandson that her son left in his room when he left home some years ago.…
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Posting fishing rod that is 165cm long
Hi. I need to post a fishing rod that is 165cm long but it less than 1kg in weight. I’ve packed it and the width is less than 16cm both ways. Looking online I’m getting quotes of £35 plus to post. Does anyone know a much cheaper service please? Value is around £45. Thanks.
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Etsy parcel missing
So I got an item from Etsy. The parcel was delivered to wrong address so I asked for a refund and for seller to claim via Royal Mail. That said Royal Mail will collect item from wrong address never heard of that. My wife told them we are away on holiday but they have to the 18th to collect parcels so wait longer. Royal…
