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Items that go continually unpaid?
This is a thread we've had before, but I decided to post again as I have another 'unlucky' item. I don't know if other people have ever experienced this but occasionally, and it is rare, I get an item that does sell and never gets paid for, more than once. I currently have an item on my private account, not a popular one…
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Buyer not collecting EVRi parcel
Last week a buyer bought two items from me. Initially they were listed with Royal Mail delivery, but combined the weight was well over the 2kg limit for a small parcel. I messaged the buyer stating that the combined weight would mean they would have to be sent using EVRi. I noticed there was an offer on, with very cheap…
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Sending parcels to Ireland - What to do?
On two occasions recently I have attempted to send books, via normal Royal mail, to the Republic of Ireland. I correctly completed the customs declaration and stuck it onto the parcel, and paid the correct postage (over £10 in each case). The same thing happened each time: After six weeks the parcel was returned to me,…
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eBay Changing Settings. Lost ALL my December sales!
Alert all eBay sellers! I have been a seller on the site for 22 years. In November I changed a single listing, donating 100% of sales to a charity. I have just now realised that ALL my sales in December were then set the same way! eBay changed ALL the defaults on all my listings without notification! The charity donation…
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Canada Post Strike & Parcelforce: nightmare!
I don't really know what I expect to get out of posting this thread, but I'm boiling and need to let it out. Will try to be succinct. - Wife & I bought some souvenirs in Japan. Nothing expensive, but personalised to my best friend & my family, all of whom love on Canada. - I've had both FedEx & UPS lose parcels in the UK.…
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GPSR Compliance on eBay
What's the actual latest news with this one. I have no international sales option marked on eBay, but I do use GSP. Will eBay handle the sales through GSP behind the curtain? As in, if I leave GSP active, would my items still sell to the US and not be visible in the EU/NI?I also see the following message from eBay: Does…
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Bidding on a car on ebay (auction listing not a classified listing) - If I win can I pay via ebay?
Hi there's a car on ebay that's listed auction-style rather than the usual 'classified ad' that you usually see on ebay where it's a set price and you can't bid. It's basically listed like an ordinary item where people are outbidding each other. I just wanted to know if I win the bidding, is it the same as when you buy…
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Want an item on gumtree that seller has agreed to send by post. Should be ok?
I know gumtree is no protection. Caveat emptor and all but I have boycotted ebay on principle that they heavily weight in favour of buyers even if they are scammers. So as protest I stopped using them having been scammed as a seller. Now to stay consistent to my principles I should be willing to buy with no protection. I…
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Import and duty charges
Looking for some advice please. I have shipped a personal effect to a family member in an EU country. I am being told by the courier that I have to pay import and duty charges - the charges are more than what the item is worth. Is this right? I’ve shipped plenty of items to them before and never had to pay.
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EBay sales cancelled
I bought 2 items 2 days ago from the same seller and paid for them. I’ve just had a message saying the sales have been cancelled. The reason given is “ Issue with buyer's delivery address” I don’t see how that can be. The seller will have been given the same address as all the other sellers I’ve bought from. I’ve bought…
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Different return windows?
Just out of idle curiosity really. I bought three items from one seller at the end of November, two of which say returns accepted until Dec 23rd and one says the returns window closed on Dec 7th. Business seller, all items of exactly the same type just different pattern on each listing, bought together and arrived in one…
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Yodel delivery option not visible on Ebay
I generally send parcels by Yodel, mainly because they have a depot right next to my work, so it's very convenient to drop parcels off there. However In the last week I have listed a couple of items, but the Yodel delivery method has disappeared from the options. Am I missing something glaringly obvious?
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Ebay feedback revision request
I got some negative feedback on a sale i made, sorted out the problem and sent a feedback revision request which the buyer agreed to action as soon as he got it. Sent the request 2 days ago and the buyer has received nothing yet, anyone know how long this takes as the request disappears after 10 days.
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Seller sending a collect only item
Hello all - bidded and won on EBay but honestly never noticed it was collection only - contacted seller straight away to explain and after a bit of forward and backward messaging they agreed to post ( item £450 plus ) - I realise the bid would probably have gone higher if it was not collect only but the seller has not…
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Royal Mail are unbelievable
I received books of 1st class stamps from Royal Mail for a missing parcel, used the stamps to post another parcel and the recipient got a card from Royal Mail surcharging them £5 because they say the stamps are counterfeit.
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Moved: Company refusing refund ?
This discussion has been moved.
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Royal mail Parcel 48
I have a couple of large games I want to list and I believe Royal Mail 48 hour service (online) is quite cheap. I have never used this service, so was wondering how I go about it. Can I print a label off at home, then take it to my local PO, a bit like the EVRi method. Do I need an official Royal Mail account
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Seller communication
Up until recently my metrics for sales were perfect, but then buyers starting giving me low stars for communication, at this time of year I was worried that delayed items would impact my metrics but that hasn't happened, I am at a loss to understand what buyers want, unless they ask a question I have no reason to…
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How do I combine postage on Best Offers please?
Hi, I have a buyer who has made offers on a few of my items and, understandably, wants me to combine postage which I’m happy to do. With an auction format I know I can send one invoice for all items but, as the buyer has to pay immediately for best offer items, I am unable to do that. So how do I combine postage for Best…
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Lovely sellers
I’ve decided, as a buyer, that there’s lots of really lovely eBay sellers out there. I made a lowish offer on some posh skincare products which was accepted. I contacted the seller to thank her for accepting my offer and explained that it was going to be a raffle prize at our pensioners Christmas party. She responded and…
