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EBay Global shipping return as not described- label
Hi, so I have been doing eBay global shipping for years and never had an item not as described. I have looked at other threads and I wonder if things have changed? So the buyer is saying it’s not as described, but the things she is talking about mostly actually was mentioned in description( took loads of photos of that but…
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Post Office/Royal Mail Signed 4 & Next Day Del?
Hi, Purchased an item from a forum, (reputable seller) posted 1st class signed for was posted last Tuesday got tracking number that's worth nothing on the mail site and still no delivery, if this turns up it is now no good to me as needed it for Tuesday gone, also purchased from eBay yesterday and seller sent at 11.15hrs…
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Unpaid funds on Vinted
As anyone had a problem getting money owed to them from Vinted?
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strange feedback view - now solved!
I haven't noticed this before so don't know if it is common or not, I just happen to be monitoring the feedback of a seller I had an issue with - only out of interest nothing sinister. Seller is selling several things a day, past month shows 32 feedback received including a single neutral- so 100%. However when you check…
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Royal Mail Stamp Replacement
I just received my replacement barcoded stamps from Royal Mail. They replaced the 2nd class stamps sent with new ones, however, they did not replace the 1st class stamps sent due to "24 were either stamps which have already been used or were not genuine Royal Mail stamps" The stamps I returned were all still in their…
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Royal Mail Click & Drop pick up service from home - parcels not scanned and now missing
Hey everyone! Hoping a few Royal Mail staff on here can help. I have been using the Click & Drop service for a couple of years now and never had a problem. On Thursday 20th June 2024, Royal Mail were due at my door to collect some parcels I had processed the day before for collection. About an hour before they came, I…
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Inpost lockers
Hi there. I have sold an item on Vinted and I was to send it via the inpost locker (there are loads round by me). I have been following the tracking information and today I have received a text to say that the item has been unable to be delivered and is on it’s way back to me. The tracking information doesn’t give a…
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The ‘Last One’ trick….
Bought an item this evening with the listing stating “2 sold, last one”. Not wanting to miss out as it’s the cheapest listing encouraged me to make the purchase. Almost immediately, it’s relisted - “2 sold, last one” Sharp practice?
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Royal Mail 'Signed for' parcel posted out in May .. returned to me today
I sold an item on 22nd May and posted it off the following day using Royal Mail's signed-for service. It was actually going to a business, but according to the package two attempts were made without any luck. I always include a telephone number on the address too, but no delivery could be made. The item has now been…
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Home Insurance and Selling on Ebay from Home
Hi All I run a small business and work as an Ebay reseller from home can anyone recommend an insurance company they use for this purpose, I do understand that you have to declare as a business with your insurance company otherwise you could have your insurance policy void. So if anyone knows an insurance company for this…
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Yodel drop off shops refusing parcel
As per the title I’ve sold a Wii Guitar Hero World Tour which is large (about 75 inches by 40 by 40). The only affordable parcel service was Yodel so used them and printed out the label. However 3 drop off shops have now refused to accept the parcel which is really annoying as I have paid to use their service. Just…
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Parcel lost by Evri
Believe have to wait 28 days before could reported item as lost. Who gets the compensation, is it the buyer who has already paid for the item.
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Royal Mail Tracked 48 Parcel
Just wondered if anyone has experience of using the Royal Mail Tracked 48 service regularly can share how long the parcels took in practice to deliver for them on average?
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Issue with Buyer not giving information needed
Sold a CCTV camera on eBay and the buyer cannot get the app to work on their phone and has messaged asking for advice. I replied explaining that in order to help I needed the Make of their phone and the software version they're using so I can look into it, or I'd be happy to offer a full refund if they wanted to return…
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Evri debaucle
We recently sold an item privately and posted it via Evri. The value of the item is c. £75, so we opted to pay for a signature (to avoid the parcel being left without one) and full insurance. Evri failed to collect a signature, despite us paying extra for that service. They left the parcel outside and it has gone missing.…
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Blocked Bidders Question
I presume we all know that we can block bidders by entering their user name into the "Block Bidders" box and then hitting block. My question is, once that is done, do Ebay just block the user name or the account? For example, if you block someone, and they then change their user name, would they then be able to start…
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Vinted
I sold an item on Vinted but my parcel was damaged by the courier Yodel before it even got to the purchaser. Yodel said, I have to claim via Vinted as my contract is with them. I sent Vinted pictures of the box before it was posted and, after when the buyer returned it to me. They showed the broken items and all the bubble…
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Wrong Goods Sent From Auction
I brought some goods from an auction house through I-Bidder. It was the second time I had used them and the first there was no problem. Both times I arranged a courier to collect them and they packed them. The second time I found it was completely the wrong goods. It was quite obviously either the wrong box or they had…
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Royal Mail Complexities and in plain sight hidden price hikes.
I don’t understand how the Royal Mail justify: I sent a small parcel via their tracked 48 (when it should be tracked 48/96 as it never seems to get there in 48hrs) but i digress. 1: So online purchase price options are many, Parcel Collect where I can arrange a time slot for them to call and pick up my parcel and for them…
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VINTED NON EXISTENT CUSTOMER SERVICE
I cant believe my listing got took down for violating policies - they were my photos and taken on my phone and 100% genuine - just read the terms and conditions stock copy and paste replies and no explanation given- shocking I wont use them again.
