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Trader changes company name to avoid warrantee.
Some months ago I bought, through eBay, a car battery that became defective after two months. Although I managed to contact the seller he avoided my plea to refund or replace. I had two independent technicians provide proof that the battery was defective. Eventually I was asked to send the battery back, at my expense, but…
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How to end an unsold item
If an item remains unsold, how do I end the sale? EBay realist it a few times, but what happens at the end of the last of those listings? Can I end it without having to pay? thanks
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ebay buyer, I'm going to collect the item, can I remove the postage fee?
Hi I've won an auction and collection is an option. When I go to checkout, there doesn't seem to be any option to remove the postage. I know this can be done as I've had it happen to me when I'm selling items, but I can't find any option to remove the postage. The seller also can't find how to do it using the app, I've…
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Tracking not working
Is anyone having trouble with eBay tracking? Put tracking number in along with despatched and nothing moves on the tracking. Not even the "posted " bit. Says despatched on the item along with the number Had this on Last 2 items posted and still not showing as delivered though I know they are ( RM site)
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Selling Internationally
I used to ship internationally pre brexit but it all got too much, though im thinking of starting again. I am not VAT registered and sell on ebay and Amazon. I currently sell on GSP (exc germany i think due to packaging law) and FBA. I keep reading about new rules on EORI, Hiring responsible person, registering for vat in…
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Blocked buyer - she then used different account!
I had tricky messages from a buyer who I`ll call Kate. She was querying everything about my listing which were for brand new loafers with tags.. She had seen them for £10 cheaper , would I accept a much lower offer etc. I decided to block her when the messages became more irate and forgot all about it. Now I realize that `…
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Danger: Ebay, Your Bank & Your Personal Data
I recently put an item for sale. It had a compulsory change where I had to verify my number for security - despite them already knowing it. I did so. What happened next shocked me. The number appeared with the advert, not protected with forwarding as other sites do such as adtrader or autotrader - it was my number, and…
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Buyer claims INR yet shows as delivered
A bit of background buyer joined ebay a day before purchasing item valued at around £30 and has zero feedback score I posted item via yodel tracking item is shown as being delivered and on the app also shows a photo of delivery although of course not to exactly where it was delivered I have looked on Google maps…
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Sold car
Hello all I sold my car 2 days ago via third party auction. The dealer before collecting the car test drive and checked everything and were happy. 2 days later the dealer called me and told that engine is faulty And they want to bring the car back and get refound . I told them that I have bought diferent car and I will not…
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eBay sellng: buyer requests a return
Hello, I sold a container, which I describled very clearly and carefully that it 'would fit most of the models". However, the buyer seemingly has a larger model in a different shape, so the container I sold doesn't fit, and she wishes to return it. I've contacted 3 CS persons, one gave me this reponse saying I need not to…
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Unhappy customer doxing me
Hi I recently sold an E-Bike to someone as a private sale, they came looked over the bike thoroughly took it out for a test ride and was happy with the bike, the bike was about 2 weeks old from new as it was a review unit sent to me as I review them, so the bike was in top condition it was a new unit when sent to me not a…
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eBay buying: what is best payment method?
eBay is offering among others, pay with: visa card no. xxxx PayPal when I log into PP it says uses visa card (same card No.) eBay says both methods offer eBay buyer protection. Does the seller lose more in fees if I opt for PayPal? If both methods are the same to me and to the seller it makes no difference then?
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Ebay new business seller promo offer.
Upgraded my ebay account last week from a private to a business account and have been given free FVFs till the end of the year but there is also an the option for a free featured shop for the next 6 months, Does anyone know if I accept this offer it will cancel the free FVF , the only reason I want to use the shop it seems…
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Case goes in favour of buyer : item sold and delivered successfully
I sold an item a couple of months ago, which was paid for and delivered. A few weeks later the buyer opened a case with 'transaction unknown' as the reason. I replied giving screenshots of the original ebay message, stating payment had been received, which was my cue to post the item off. I uploaded another screenshot from…
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Facebook marketplace is getting worse again
I recently got rid of 2 old Dyson vacuum cleaners, I offered both for free in different adverts on FB marketplace. Clear photos and for the first one I mentioned it kept cutting out and was basically not working so was offering it out for parts or spares as someone might need parts of it to repair their own Dyson. The…
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Buyers asking for faster postage
2 of these over the weekend. On both listings I offer free postage (other carrier 3-5 day) or Royal Mail Tracked 24 at the actual Royal mail cost (ie I actually loose money if the buyer pays for 24) First buyer 7am Sunday, selected the free postage option at checkout, pays. Sends me a message 'I am going away on Wednesday,…
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Money Moral Dilemma: I resold a dress I bought in a charity shop - should I my profits with them?
This week's MoneySaver who wants advice asks... I bought three dresses from a charity shop for £30 each - they're all from a trendy high-street brand, each retailing at £80 to £100. I later decided the colour of one of them wasn't right on me, so I listed it on a clothes marketplace app. I was delighted to get £60 for it -…
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Sent to international hub not showing on tracking
Hello. I was wondering, can anyone hep me. I bought an item from the United States and it isn't marked sent to international hub in the tracking on ebay. What does this mean? I am very concerned.
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Vinted asking for NI numbers
The various Vinted groups are full of people mentioning this - but Vinted have now started contacting sellers asking them for their NI numbers ready for the new reporting system. I do find the Vinted groups really frustrating though, no one ever searches for a thread, so you end up with literally 25 threads one after…
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eBay Business Seller Fee Breakdown
So with regards to recent eBay updates for private sellers to business sellers, I thought we could dive through the Business Seller Fees for people to have a clear image of what to expect once the incentive goes away after 31st of December. I'll be honest, it's been always a bit confusing trying to figure out the fees…
