Anyone used Haru app?

potsandpans5559

You send them clothing and shoes to sell, anything they don’t want they return to you. (The cash is upfront, you don’t have to wait for them to sell each item via their eBay shop.) They’ve paid me for accepted items, but have not returned my rejected items since January, and have not sent any meaningful updates when I email them. Can anyone help me with what my rights are? Or could you advise if this question is better asked in a different forum? Thank you. 

martindow

Not heard of them, but on their site in the FAQs it says this

https://www.haru.co.uk/how-it-works

What happens when we get your items?

Most items find new homes through resale, while the pieces that do not meet our minimum standard are responsibly recycled or returned to you (for a small fee).


I've no idea what their idea of a small fee is or how you contact them.