ebay delivery

System

This discussion was created from comments split from: EBay Simple Delivery.

swingaloo

Been going round in circles trying to list some items today. I prefer to use RM 2nd class or free post for my sales.
Today everything is automatically set to Simple Delivery which shows that if I want to pay the delivery myself it costs me £3.79 for what would be a small parcel which I could buy for £3.25. Likewise if the buyer pays they pay £3.79 rather than what I would charge them.

Ive been reading all the info and it tells me I can opt out. But I cant find a way to do so. It tells me to select 'Custom Postage' from the postage options when I do a listing  but that option does not appear.
I also looked at setting a Postage Policy but again it will not give me the option to opt out there either. Any ideas please.  I haven't listed anything for about 4 or 5 weeks but didnt have this trouble last time I listed.
Any ideas please anyone? Thank you

Februarycat

I just clicked the Custom Postage and selected RM 1st Class when I listed an item today, and it worked as normal. First time I have seen it on my listings today. Think you have to click on Custom Postage each time you list if you don't want the Simple Delivery. 

swingaloo

Februarycat said:

I just clicked the Custom Postage and selected RM 1st Class when I listed an item today, and it worked as normal. First time I have seen it on my listings today. Think you have to click on Custom Postage each time you list if you don't want the Simple Delivery. 

Thank you for the reply. The problem I have is that it isnt giving me the option of clicking on Custom Postage.
Ive had more issues when I listed  a couple of things today, I have 2 items with a starting bid of 4.50 and even though neither have a bid on them yet they are both showing the current price at 5.80. Not sure what is going on to be honest, never had these issues before.

jeffuk

I have been looking for an opt-out route as well.
I have had to click through these 4 pages each time I list.
Click on "Switch to advanced options" just below where it says "Simple delivery"

jeffuk

Click on "Switch to advanced options"

jeffuk

Then "Add primary service" below "Domestic Postage".

jeffuk

Then choose postage option from list.

badmemory

If this is ebay you are talking about could the price difference be something to do with the new buyers protection  they have started which feels a bit like a money making scam.

jeffuk

But yeah, if anyone finds a workaround to select domestic postage as a default that would be great.

soolin

swingaloo said:

Februarycat said:

I just clicked the Custom Postage and selected RM 1st Class when I listed an item today, and it worked as normal. First time I have seen it on my listings today. Think you have to click on Custom Postage each time you list if you don't want the Simple Delivery. 

Thank you for the reply. The problem I have is that it isnt giving me the option of clicking on Custom Postage.
Ive had more issues when I listed  a couple of things today, I have 2 items with a starting bid of 4.50 and even though neither have a bid on them yet they are both showing the current price at 5.80. Not sure what is going on to be honest, never had these issues before.

Even without a starting bid the price will reflect the buyer fee.