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Options for mispacked eBay parcel
13thlegion
Posts: 133 Forumite
Hands up totally my fault.
A week ago I sold and posted a bulk lot of Warhammer on eBay to a buyer in USA (I'm in the UK) and it is been sent via global shipping programme. It is currently waiting to leave eBay's hub.
Today I've found 1 thing that should have been in the parcel which I evidently missed when packing everything up.
Are there any simple options to send this on separately? Or should I just offer a partial refund and hope the buyer doesn't mind too much?
A week ago I sold and posted a bulk lot of Warhammer on eBay to a buyer in USA (I'm in the UK) and it is been sent via global shipping programme. It is currently waiting to leave eBay's hub.
Today I've found 1 thing that should have been in the parcel which I evidently missed when packing everything up.
Are there any simple options to send this on separately? Or should I just offer a partial refund and hope the buyer doesn't mind too much?
My Debt free diary
https://forums.moneysavingexpert.com/discussion/6492297/10-000-steps-1-step-at-a-time
https://forums.moneysavingexpert.com/discussion/6492297/10-000-steps-1-step-at-a-time
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Comments
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Personally I'd have contacted the customer immediately I realised and opened a discussion.1
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You used to be able to see the address in invoices but being it's the USA and GSP you will have to contact them and explain you can either give a reduction or offer at your cost to send it with tracking. GSP will wipe their hands of it if he opens a case, you will probably lose what you've sent and the payment.0
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