Deliveries not being delivered!

GDB2222

I’m probably just being silly, but I’m getting annoyed by couriers just dumping stuff outside the front door. The Amazon man does not even ring the doorbell.

Apart from the risk of the goods being stolen, the stuff sitting there is advertising that there’s nobody in, which increases the risk of breaking in.

Of course, I state specifically that there is no safe place to leave goods, but the drivers ignore that.

Exodi

I'd say I still prefer this to the latter (e.g. Royal Mail leaving a slip which requires you to drive to the sorting office, which is always in Timbuktu, is only open between the hours of 10:15am and 10:17am on a Wednesday with no parking in a mile radius). Plus doing this inevitably increases cost.

If I'm honest, I actually prefer that things are left on the doorstep, it's the ultimate convenience (though I emphathise with the frustration when they don't bother ringing the doorbell!). I work during the day, so it means if it didn't happen like this, I'd only be able to receive items on weekends if I sat in all day.

If it bothers you, I'd recommend organising some form of outdoor safeplace for use.

A video doorbell is also handy as it alerts you when a delivery driver (not just Amazon, our Evri, Yodel and DPD guys do this as well) leaves stuff on the doorstep without ringing the doorbell.

This is just my view - of course I totally understand that someone that is retired/generally home all day would be frustrated with things being left outside the house for no reason.

p00hsticks

we have a large opaque plastic storage box that sits to one side of the front door, with a notice on the front door to say that if there is no reply parcels should be left in the box. It works well for us. 

soolin

I'm in a town where people do use the little group of houses as a cut through, plus we are near a school, so anything left  outside has a very good chance of being stolen . Every afternoon the local Next Door and other groups are full of people complaining they came home from work and their parcel , left in full view of their camera bell, has been taken by someone who knows not to show their face on camera. 

I  complain heavily, and frequently do, about couriers, especially Amazon just abandoning things, even in heavy rain. 

Mark_d

GDB2222 said:

I’m probably just being silly, but I’m getting annoyed by couriers just dumping stuff outside the front door. The Amazon man does not even ring the doorbell.

Apart from the risk of the goods being stolen, the stuff sitting there is advertising that there’s nobody in, which increases the risk of breaking in.

Of course, I state specifically that there is no safe place to leave goods, but the drivers ignore that.

Completely agree with you.  I have couriers doing the same thing.  Fortunately nothing dumped at the front door has gone missing...however there has been at least one occasion where a small parcel was thrown onto the driveway - the courier didn't even set foot on my property.

Royal Mail has a Tracked delivery service where many years ago you had to use Recorded Delivery if you wanted proof of delivery.  Suppose a retailer sends you something via Royal Mail Tracked and the tracking information shows delivery to your front door, can you claim the item was not delivered?

la531983

Get stuff delivered to the Amazon lockers if there is a chance they are going to leave it outside in full view for people to nick.

Spoonie_Turtle

GDB2222 said:

I’m probably just being silly, but I’m getting annoyed by couriers just dumping stuff outside the front door. The Amazon man does not even ring the doorbell.

Apart from the risk of the goods being stolen, the stuff sitting there is advertising that there’s nobody in, which increases the risk of breaking in.

Of course, I state specifically that there is no safe place to leave goods, but the drivers ignore that.

I'd say that in my experience, just leaving stuff without ringing the bell is so common nowadays that it's not really an immediate indication that nobody's home any more.

But of course the most obvious risk of parcels being stolen is still enough for the practice to be a massive problem.  Is there anything you can do, anything you can put by the door to create some form of safe(r) space?  Even if it's just something they can put the parcel behind, to shield it from full view?

Obviously the ideal solution is for companies to stop doing this, but realistically if they ever do it's going to take a while, and in the meantime you need something to mitigate the problem a bit.

GDB2222

Spoonie_Turtle said:

GDB2222 said:

I’m probably just being silly, but I’m getting annoyed by couriers just dumping stuff outside the front door. The Amazon man does not even ring the doorbell.

Apart from the risk of the goods being stolen, the stuff sitting there is advertising that there’s nobody in, which increases the risk of breaking in.

Of course, I state specifically that there is no safe place to leave goods, but the drivers ignore that.

I'd say that in my experience, just leaving stuff without ringing the bell is so common nowadays that it's not really an immediate indication that nobody's home any more.

But of course the most obvious risk of parcels being stolen is still enough for the practice to be a massive problem.  Is there anything you can do, anything you can put by the door to create some form of safe(r) space?  Even if it's just something they can put the parcel behind, to shield it from full view?

Obviously the ideal solution is for companies to stop doing this, but realistically if they ever do it's going to take a while, and in the meantime you need something to mitigate the problem a bit.

I’ve read all the comments, and I have sympathy with the drivers, who are not paid a fortune. I guess the best solution is to provide a box that they can put stuff in, so at least it is not too visible. 

kinger101

GDB2222 said:

I’m probably just being silly, but I’m getting annoyed by couriers just dumping stuff outside the front door. The Amazon man does not even ring the doorbell.

Apart from the risk of the goods being stolen, the stuff sitting there is advertising that there’s nobody in, which increases the risk of breaking in.

Of course, I state specifically that there is no safe place to leave goods, but the drivers ignore that.

What?

They actually take the packages to your house. That's just weird and you should count yourself lucky.

Normal practice is to throw it over the neighbour's fence.  Or leave it outside a random door that's definitely not on you street and maybe not even in your town. 

But if you do want a safe place, they'll happily dump it in a wheelie bin, especially if its stinking from nappies.  

Emily_Joy

Exodi said:

I'd say I still prefer this to the latter (e.g. Royal Mail leaving a slip which requires you to drive to the sorting office, which is always in Timbuktu, is only open between the hours of 10:15am and 10:17am on a Wednesday with no parking in a mile radius). Plus doing this inevitably increases cost.

If I'm honest, I actually prefer that things are left on the doorstep, it's the ultimate convenience (though I emphathise with the frustration when they don't bother ringing the doorbell!). I work during the day, so it means if it didn't happen like this, I'd only be able to receive items on weekends if I sat in all day.

If it bothers you, I'd recommend organising some form of outdoor safeplace for use.

A video doorbell is also handy as it alerts you when a delivery driver (not just Amazon, our Evri, Yodel and DPD guys do this as well) leaves stuff on the doorstep without ringing the doorbell.

This is just my view - of course I totally understand that someone that is retired/generally home all day would be frustrated with things being left outside the house for no reason.

I am sorry to hear your delivery office is in Timbuktu. Ours is in the town centre and a few minutes walk from main supermarkets and is easy to drop by. Parcels are definitely safer there, and I often complain about sellers who say they will send with Royal Mail and then post with Evri, that tends to leave parcels on the doorsteps.

Pollycat

I tend to use click and collect (or whatever) for parcels from eBay/Vinted.
Inpost, Evri & Yodel are all on my route to town so very convenient.

I've never had a parcel left on my front doorstep.
Royal Mail always ring and so do whoever Amazon use.
Going to the sorting office to collect an undelivered RM parcel is not inconvenient.