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Xbox
I bought an x box from Game when i got it home and tried to set it up ive found out to my dismay that my tv isnt compatable to run it in the hd mode,it works ok on the sd mode but the quality of the picture is awful...can i get a refund for the xbox or do i have to buy a new tv??????:(
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Play.com Consumer Rights Clarification Request
Hi everyone - this is my first post here, so it's nice to be part of the MoneySaving fraternity! My first question relates to Play.com. This morning I received through the post a DVD (£4) which I intended to give my sister as a Christmas present. However, upon discussing this with Mum it transpires we've both managed to…
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warranty ends tomorrow, faulty again!!
i have a condensor tumble dryer bought from Comet 5 years ago with an extended warranty. it was a gify from my parents so i wasnt aware the warranty was for 5 years until i got a letter saying it ends 12th december. the dryer hadnt been drying properly, took ages to dry a couple of items, stuff not getting hot enough. rang…
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7 Month Old BEKO Gas Cooker
Hi, I was wondering if I could get some advice on the following situation; Seven months ago my Grandmother, an 82 years old widow, purchased a BEKO Gas Cooker from Currys, in the last couple of days she has had to call out the Gas Board as she was not feeling well and could smell gas. The engineer arrived and confirm that…
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Redrow problems
Living in a Redrow property and customer services have been absolutely useless to put it politely. Has anyone got a contact at Redrow Head Office for Customer Services?
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Problems with second hand car
Hi, I'm hoping someone can help with this please (and that I've posted in the right area!) I bought a 7 year old car for £2990 3 months ago from a used car dealer. Since then the car has been back to the garage 4 times because it has been losing oil. I've been without it for about 4 weeks out of the 12 I've had it. I paid…
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Mail for landlady at our address
Firstly, I've no idea if this is the right place to put this, so if it needs moving please let me know! I was just wondering if anyone knows anything about forwarding mail to a previous resident? Basically, we are receiving quite a bit of mail for our landlady, who for whatever reason seems to use our address for some…
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HELP! What are my exchange rights?
Hi. i was wondering if you all could help me. I bought a pair of childrens uggs (stated youth 4) on office stores on amazon about at the start of september. As it hasnt been that cold down here, i have only worn my old ones and the new ones have been sat in a box above a cupboard since i got them. Never worn, all packed…
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Returning faulty goods purchased online.
Can some-one advise me please? I purchased a pair of leather slippers online last March. Last week the sole of one slipper became detatched from the slipper. I emailed the company concerned to noyify them and request a refund or new slippers. Their reponse was that as the slippers were more than 30 days old, I need to…
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Supermarket carpark fines
So it's well understood on the motoring board that you can do as you like when parking on private property and there is pretty much nothing they can do about it. These firms for example that charge you £60 for overstaying ect are always under scrutiny and from what I understand are unenforcable as they do not have the…
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trying to get a faulty product returned
Hello there, im sure someone can advise me with what i can do/complain about with regards to the problems i have been having trying to return an item. Im sorry its a bit of a long read :) OK here goes: I bought a Powertraveller Power gorilla on the 09/10/11 and when i received the item it was faulty (would charge, wouldn't…
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I think i have been mugged off....
It My girlfriends birthday soon, and i wanted to buy here some UGG boots, after searching online i found that uggofficial.cc were selling them at a reduced price. They had the "UGG Australia" logo plastered over the website so i jumped at the chance! :j However i'm very fearfull that i will... 1) Not receive the product,…
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Is it reasonable to ask for a replacement/refund?
Two months ago I bought a jacket from Debenhams which cost £120 and today the zip broke. Would it be reasonable to take it back and ask for a replacement? Chris
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John Lewis - Is there anything we can do?
We bought a washing machine from John Lewis in Oct2008. Now, 2 months outside of our 3 year parts and labour warranty it has broken down (just our luck) I know we are outside the given guarantee time but I just wondered whether anybody else had any experience of approaching a company regarding a similar issue? I just feel…
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Is this right?
Can you tell me if this is right? Long winded story I'm afraid! Last week went to b and q to buy some decorations on 3 for 2. Bought 10 items, ( one over I know but we needed an extra bit of tinsel!) The prices were £3-£4. The discount we received was £9 whhi h makes sense as we got 3 of the £3 decorations for free.…
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Broken Phone
I have an 20 month old HTC Desire mobile phone which has stopped working altogether, it will not even boot up. When new it was £450 ish so it's not a cheapo by any means. I can't take it back to the seller as they have gone out of business but I seem to remember that if an electrical item is under 6 years old then I still…
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iPhone contract issue- also posted on phones board
Hi, My OH organised a new iPhone 18 month contract with V*daf*ne through the Carph*ne Wareh*use a few weeks ago. He organised it on the phone, ot his pac code from his current payg provider and took it into the cw, signed the paperwork & they did a credit check (their system went doen half way though so he had to go back…
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game prices
I wonder whether anyone can help me. I bought two games from a game store today at a total cost of £58 for the two. I have just been on the game website and I could have bought the two games for £43. Can I ask in-store to price match or am I within my rights to return them and buy them on-line. Many thanks
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Universal Debt Collection Agency
Hi I was looking advice on this. Recieved a letter from this agency, stating I owe £285 to Unicom Telecom Ltd. which I never known. Two other things worth mention here. I. Its first letter I recieved but they mentioned that they have made many attempts to contact me and now taking to the court.(which is not true - this is…
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HELP! damaged bed
Hello, i hope somebody can help me with this as ive had an absolute nightmare today! I purchased a bed from world of interiors.com which was delivered by a man and a young child who was carrying one of two parts of the bed. My teenage daughter took delivery of the bed as i could not get the day off work to be at home. The…