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1&1 Debt I do not owe
Anyone had any dealing with 1&1? 1&1 are chasing me for debt I do not believe owe. Being exchanging emails all day. They are not listening to my points. " accounts left delinquent will eventually and automatically pass to collection agency AFS". Is there anything I can send to stop them passing it to a collection agency.…
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Advice Needed
Hi All, I bought a very expensive aquarium filter late last year and in the last few weeks I have experienced issues with low flow. I have been in touch with the manufacturer and have followed all of their advice and have replaced all of the seals and gaskets they have sent me but the problem still persists. I asked if…
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Post Office Question
I was in the Post Office today and overheard the transaction of a elderly gentleman in front of me. He was sending a parcel worth £60. The counter assistant asked him if he'd like special delivery which would cost £22. She didnt ask what was in it, just what the value was. Now being as I rarely post anything that requires…
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accidentally refunded twice...
hello! this is my first post on the forum ... i have a question! in august i booked to stay at a hotel in london that is part of a big chain - we were treated awfully and were not happy with our stay at all, so we complained and eventually got them to agree to give us a 35% refund (the hotel was adamant that was the most…
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Tesco delivered shopping covered in bleach!
My shopping arrived tonight and when i was handed the recipet it was soaked and reeked of bleech. I pointed this out to the driver and he said he didn't know why and not to worry about the shopping as it wasn't kept with any of the food. So once he'd left i started unpacking only to discover all the bags were wet and also…
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Faulty Iron Bought 13 Months Ago
Evening All, I bought a Bosch steam generator iron in November last year. This weekend it stopped generating steam and wouldn't heat up a lot more than 'warm'. My fiance took it back to Comet armed with some advice from me about the SOGA and particularly the fact that, whilst it is over 12 months, the appliance should…
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Will stored at solicitors
Hi My parents got a solicitor to draft a will in 2005. This will is stored at the solicitors office. My parents now wish to retain the will in their home and asked the solicitor's secretary if they could have toe original back. The secretary got akward with them and in the end they came out with no will, the firm are…
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****Cosumer Advice needed*****
Hello, Yesterday my wife visited a Kwik Fit garage for a winter tyre check. She was advised by the garage staff that all 4 of her tyres were dangerous and needed immediate replacements. As she is not very clued up on motoring matters she reluctantly agreed, and requested some good winter / all year tyres. The fitter sold…
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Voucher With No Expiry Date, advice needed
I've recently dug out a £170 voucher for 10 driving lessons which i've had for several years, the voucher has my name on it, the value (£170) and confirms the service to be provided. I called today to redeem the voucher and have been told that they were not willing to honour it due to it's age (all current vouchers they…
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Catalogue delivery 'breaking & entering' to deliver my items
I wonder if anyone can help. In early September I ordered some items from a very well known catalogue company. Sadly a few days later my nan passed away suddenly and as a result I was staying with my parents. When I returned home a few days later for some clothes I was shocked and concerned to find my living room window…
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Groupon and cash refunds
I bought a fruit and veg box from Groupon recently. Before I purchased the deal, it stated that the box could be delivered Friday-Sunday 10am-6pm. This was repeated in the voucher they emailed to me. When I phoned the company to order it, they said they could only deliver on a Friday 4-7pm. I don't get home from work until…
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Chances of getting my money back?
I purchased an item for my husband for xmas on 30th November from this website https://www.bikeinn.com. Stupid me didn't realise they were based in Spain until after I purchased but hey ho. I can't find any reviews for the site at all but I'm now really worried. I paid £130 via paypal with my visa debit card for this item.…
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Sale of Goods and section 75 credit consumer Acts
Hi, Can someone point me in the right direction please. We bought two new settees from a large retail store in June 2010. One of the setee's has now developed a fault in that the leather stitching on one of the seats has failed and the padding is now showing (the fault is about 12 " long, but hidden from day to day sight…
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18 month old DFS sofa.
Hi, can anyone tell me if i have any rights regarding my sofa. I know that it's 18 months since i bought it but some of the edging on the cushions is starting to come away, one of the springs underneath the sofa has come out of place and pierced the fabric underneath and the matching swivel chair we bought also is now very…
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TP Activity Toys in Administration??
I heard on the radio this morning that TP Toys have gone into Administration only 3 weeks before Christmas??? I've been calling all morning but the phones aren't being answered and the facebook page has not been updated since Monday and the website seems to still take orders?? :( What happens to people who have ordered and…
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Refund after claiming on insurance
Hi all, Over the last few years I have had several watches from H Samuels. They have all broken within / just over a year. Fortunately I have had the insurance they offer in store. Some of my claims have been simple replacements free of charge, or I have had to make a claim. This time, a new Seiko watch which I have only…
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help!model agency scam!
Hello mse, can anyone help. I sent some photos to a model agency and was contacted and asked to come to london and have some more photos taken, alarm bells didnt ring at this stage, i 'stupidly' paid a £50 deposit and was told if i cancel or didnt turn up they could take more money... i had every intention of going...but…
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MAXXSOCCER.COM anyone know why their site is down
Hi guys! Have any of you placed an online order recently with maxxsoccer.com, I have ordered a football top for one of my grandsons, it's his 12th birthday on christmas day. I have bought things from here in the past and orders always take around 10 days to arrive, but this time it's been 3 weeks, I tried to contact them…
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ElfBox.com - did not cancel order and now want £4.50 to process refund!
I ordered a hat from this site for £7.99 (+£5.99 postage), but as soon as I did I realised I had made a mistake. I contacted them direct with my order number straight away and said "hi. Sorry, but is there any way I can cancel this order before it is processed?? Easier to do this than return it once delivered. thanks" But…
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Very costly item not arrived from Amazon
I placed an order 26th Nov. It's now 3rd Dec & the order still hasn't arrived. Payment has been taken. Payment was on my credit card. Item is a Samsung Galaxy Tab 10.1 - so is therefore very costly. I think the cheapest one is £400. Where do i stand, as i doubt they would just accept me saying i've not yet received it when…