Consumer rights

Not sure what your consumer rights are? Discussions here cover faulty goods, refunds, reclaims, scams and more.

Started by Former_MSE_Laura on 16 August 2021 at 3:44PM
942 views 0 replies

Consumer Rights Sticky

Announcement Closed 942 views 0 replies 0 points Started by Former_MSE_Laura 16 August 2021 at 3:44PM Former_MSE_Laura
Most recent by LouElm14 on Today at 7:23PM
432 views 17 replies

Am I liable to give a refund?

432 views 17 replies 0 points Most recent by LouElm14 Today at 7:23PM LouElm14
Most recent by the_lunatic_is_in_my_head on Today at 6:48PM
175 views 2 replies

Curry's say I returned a different item to the one I returned - Not refunding.

175 views 2 replies 0 points Most recent by the_lunatic_is_in_my_head Today at 6:48PM Heczia
Most recent by Aylesbury_Duck on Today at 5:41PM
130 views 1 reply

Premier Inn closing during my booking

130 views 1 reply 0 points Most recent by Aylesbury_Duck Today at 5:41PM aerozeppel
Most recent by shiraz99 on Today at 4:52PM
259 views 4 replies

NHS dental charges - scale and polish

259 views 4 replies 0 points Most recent by shiraz99 Today at 4:52PM Elaine853
Most recent by Manxman_in_exile on Today at 4:44PM
197 views 3 replies

Faulty hot tub

197 views 3 replies 0 points Most recent by Manxman_in_exile Today at 4:44PM cam101
Most recent by utc25 on Today at 2:35PM
311 views 7 replies

Taking neighbour deliberately damaged and painted fence to small claim court

311 views 7 replies 0 points Most recent by utc25 Today at 2:35PM utc25
Most recent by macman on Today at 2:00PM
125 views 6 replies

Company in Liquidation

125 views 6 replies 0 points Most recent by macman Today at 2:00PM Diver2
Most recent by killerferret666 on Today at 12:54PM
196 views 5 replies

Charged for unnecessary work on car not requested or informed about

196 views 5 replies 0 points Most recent by killerferret666 Today at 12:54PM palph
Most recent by pinkshoes on Today at 12:32PM
555 views 14 replies

Wrong door supplied

555 views 14 replies 0 points Most recent by pinkshoes Today at 12:32PM chubalubs
Most recent by WhiskersTheWonderCat on Today at 11:58AM
387 views 8 replies

Erroneous refund

387 views 8 replies 0 points Most recent by WhiskersTheWonderCat Today at 11:58AM Girasolelass
Most recent by sheramber on 25 September at 9:10PM
358 views 11 replies

Facebook AD, safely pay invoice?

358 views 11 replies 0 points Most recent by sheramber 25 September at 9:10PM pluto2010
Most recent by Money_Grabber13579 on 25 September at 7:33PM
304 views 9 replies

Import VAT on UK Stamps

304 views 9 replies 0 points Most recent by Money_Grabber13579 25 September at 7:33PM Money_Grabber13579
Most recent by vivvov on 25 September at 7:16PM
195 views 2 replies

Bought refurbed laptop (Laptops Direct)..fault developed 2 days after delivery (5days ago).

195 views 2 replies 0 points Most recent by vivvov 25 September at 7:16PM vivvov
Most recent by Gycraig on 25 September at 4:50PM
713 views 24 replies

Faulty TV written off refund or replacement

713 views 24 replies 0 points Most recent by Gycraig 25 September at 4:50PM robbiedonkey
Most recent by Ath_Wat on 25 September at 1:05PM
476 views 11 replies

Amazon refund for no reason

476 views 11 replies 0 points Most recent by Ath_Wat 25 September at 1:05PM leapyear
Most recent by unholyangel on 25 September at 11:18AM
384 views 8 replies

Damages from broken fridge freezer

384 views 8 replies 0 points Most recent by unholyangel 25 September at 11:18AM jamie1986_2
Most recent by mattyprice4004 on 25 September at 11:07AM
281 views 9 replies

Stamp duty holiday

281 views 9 replies 0 points Most recent by mattyprice4004 25 September at 11:07AM Deano23
Most recent by shiraz99 on 25 September at 9:54AM
128 views 1 reply

Paid window installer via bank transfer and now he's refusing to give refund after 6 months

128 views 1 reply 0 points Most recent by shiraz99 25 September at 9:54AM Bobby_Peel
Most recent by _Anna_ on 24 September at 9:11PM
219 views 3 replies

Problem with Virgin Mobile: consumer rights

219 views 3 replies 0 points Most recent by _Anna_ 24 September at 9:11PM _Anna_
Most recent by Sooler on 24 September at 7:56PM
660 views 14 replies

Car sale to dealer

660 views 14 replies 0 points Most recent by Sooler 24 September at 7:56PM MarcoM