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Moved: Duplicate Payment Dispute Confusion (Curve / Bank / Merchant) Has Anyone Been Through This?
This discussion has been moved.
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Moved: Cover wise holiday insurance
This discussion has been moved.
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Clearpay chasing money for goods not received and passing onto credit resource solutions
Hi, I wish for advice on this situation, I will try to describe as best as I can. I ordered a UPS from a retailer called UPS centre, the warning signs were there when I noticed their google pay link was broken (but stupidly ignored it), so I ordered via clearpay not been aware of what it meant for me thinking I would get…
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Ongoing issue with Currys and DPD
Hello all. Could someone please give me advice regarding this issue. At the beginning of November I ordered a smartphone from Currys using my creation finance agreement. This was to be delivered by DPD. However it did not arrive. Having called DPD I was informed that it had gone missing, upon which they told me to contact…
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damaged/dented fridge freezer on delivery, plus courier scratched our flooring
morning all, we ordered a fridge freezer from appliances direct, paid extra for the for the delivery company to unpack and deliver to the room of your choice. I've got two issues, firstly, they unpacked the fridge freezer (integrated) and there was a dent on the leading edge of the door (its going to the be the edge you…
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Zavvi delivery delays
I ordered a Christmas jumper on 29th November with Zavvi and I'm still waiting on dispatch. I contacted Zavvi and just got a generic response and have also had automated system emails apologising for the delay, but no expected dispatch date. I sent their Customer Service team a message again on 9th December and don't even…
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Problem with Flooring Superstore
I bought a carpet a few years ago which has started rotting. I contacted Flooring Superstore who were awful from the start. They didn't do that carpet - I had the receipt It was moths - carpet is moth proof It wasn't possible - I had photos Eventually they agreed to a carpet replacement but won't return calls. I've phoned…
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Suing a plumber in a small claims court
Hi Knowledgable money savers, I'm in the process of suing a plumber that did work in my house to a level well below expectation. For example, he used a lot of the old parts that should have been replaced and which came with a new hot water cylinder that was being replaced. Instead he kept the parts (around £200 worth)…
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Currys Cloud Back Up
I have just discovered that I have been paying for 2 Currys Cloud Back Ups neither of which I have used. One has been taking payments from my credit card since 2012 and the other since 2019. I contacted Currys for reimbursement and they said they could only reimburse the latest payment which was in December 2025. They said…
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Cancelling magazine subscription
Hello newbie here! Wondering if anyone can suggest what I can do next to get a refund and company has agreed to but are not implementing ... I cancelled a magazine subscription to BBC Gardeners World before it renewed via email. I had a reply confirming cancellation. I was then charged for another year. I replied to the…
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Looking for advice
Hi ill try get through this a simple as i can I went to foot locker black friday weekend to purchase some shoes Was told by the member of staff there that he could order me the shoes in my size to store i was there ready to pay he then said he could not get them Fast forward a day later i went back to the same store to see…
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Nectar points stolen in spite of locking it
A couple of days back around 6:30 PM, got an email saying that significant amout of Nectar points were redeemed at a store in London. The Nectar contact centre phone line closes are 5:30 PM which was conviniently mentioned in the email. The "Spending Lock" on my account was still active. No idea, how they managed to steal…
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Solar Battery Warranty
Hi, I have a Moixa battery, it has stopped working. Having spoken to them they state the following: "As discussed, we’ve been proactively monitoring your battery performance. We've identified that the Pylontech battery modules have developed an issue that our team cannot resolve. Normally, we would replace the faulty…
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Arnold Clark crash repaired car
Hello My sister bought a 1 year old MG HS from an Arnold Clark Motorstore 7 months. Within a few days she noticed the rubber 'snake' wiring loom that goes from the b pillar in to the rear door was loose. She took it back to AC abd they fixed it. Recently, dad was able to open that same door even though she knew car was…
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Parcel gone missing from doorstep
Can I claim from the Royal Mail for a parcel which has seemingly gone missing? Just chasing-up what happened to this item and it was apparently delivered three months ago, there is a picture of it in the garden. However I didn't have any email saying it was on it's way, nor to say it was delivered, nor a card through the…
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buying from Cinch, experiences please
Good afternoonI wondered if anyone here has bought a car from Cinch and used its part exchange programme with success?My recent experience was this. I selected a "new" car from their stock list (a 2019 Lexus)Cinch confirmed a px value for my Porsche (car is mint and MOT) in writing.They exchanged the contract at their…
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Whipmats , Bad reviews ,Can I claim my money back from my Credit card
Has anybody order off Whipmats, A Company which promises top quality mats made in Italy by a Uk Company , This is false, Its a Man from the Philippines that has registered a company in the Uk,same address has 500 other companies registered there, Alot of people are angry as these mats are ordered from china and are low…
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Misleading pricing
I purchased a running top online from Karrimor for £22 plus delivery. When item was received it had a price tag of £12 or 2 for £19. Are they allowed to do this as I feel as though I’ve been ripped off
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Small Claim Decision
After you have been to court and a decision has been made, how long do you have to wait to get a copy of the judge's summing up? It's been three weeks since mine. A week ago I received the decision through the post but not an actual account of how and why the decision was made.
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Hotel booking non refundable
Hello, I booked a hotel which was non refundable, I realised after a few days that it was the wrong dates, I messaged asking to change the date and they said that I couldn't and I would have to pay the full amount even if I cancel. I have given them a long period of notice that I won't be able to make that reservation. I…
