-
Car insurance claim - can someone help me understand please?
My dad was in a car accident in February. It was quickly decided by both insurance companies that it would be a 50/50 blame. My dad's car was written off and he quickly received the money to get a new one. Immediately after the accident, my dad just sat the driving seat in a state of shock. It was commented on at the time.…
-
Used Car Interior Damage
I visited a local car dealer a couple of weeks ago, test drove their demonstrator of a car I was interested in. Talking to the salesperson I told her there was a year old vehicle in the London branch and they arranged to have it transported to that branch for a fee of £680. The car came and there was a big hole in the…
-
PAYPAL SCAM via FB purchase of a crochet pattern
I recently tried to order a download crochet pattern from a site on FB called Ma Boutique, I payed by Paypal the £2.65 using two step verification as recommded by PP. The link was never received and checking my emails later I discovered not only did I have an invoice for £2.65 but three further invoices totalling almost…
-
Second hand redeemed giftcard refunded & spent by original owner
Anyone else had the same issue and what did you do? I bought a second hand Amazon giftcard from an online company at a discounted rate, something I have done many times over the last couple of years with no problem. I topped up my Amazon balance with the £50 giftcard and the code worked. I have been keeping money in my…
-
Faulty car on pcp
Hi all, I brought a car from a dealership on pcp and part ex my old car. I brought the car on the 24/08/25 and when driving home from the dealership I noticed a bad nice coming from underneath the rear center of the car. The next day I returned the car to the dealership telling them about the noise and they said to come in…
-
Woodworm In Furniture
I purchased a coffee table last December. Its now showing evidence of woodworm, only a few holes with fine sawdust but enough to make me move it out the house. Luckily no other parts of the house have any evidence. Ive emailed the company but had no reply. Is anyone able to tell me how I stand from a legal point of view?…
-
Salary sacrifice car schemes – consumer rights warning
Just wanted to share my experience as I think it exposes a serious gap that could affect anyone using a salary sacrifice car scheme. I got a brand new Mercedes EQB in June 2025 via my employer’s salary sacrifice scheme (through Arval UK). Within 3 days, I reported major suspension issues. After 5 failed repair attempts and…
-
Hoka - Return lost
I recently purchased a pair of running shoes from Hoka, tried them for a few runs, too small so sent them back via their chosen courier royal mail. Now, I have done this before with Hoka and had absolutely no issues, a few weeks past and no movement on the return or anything by way of communication from Hoka. I then…
-
Mid-sold car service history
I purchased a second hand Kia from a well know national dealer in September 2022. I still have £5k outstanding on the finance. I opted for the Kia as they have a 7 year engine warranty and wanted the peace of mind that I’d be covered if I hand any issues. In order for the warranty to remain valid, the car must be…
-
Kwik-Fit
During a routine service, Kwik-Fit left a nut in my Mercedes GLC’s air filter, which entered the turbo and caused catastrophic engine failure. Mercedes-Benz have confirmed this. Despite my efforts and attending all meetings and negotiations, Kwik-Fit: Offers only to write the car off (£27,310, below market value) or repair…
-
LETTER BEFORE ACTION HELP
Thank you for taking the time to review this letter, which I am planning to send to a supplier before proceeding to court. Thanks in advance Dear Sir/Madam, Order: Galaxy Z Fold3 5G 256GB (Black) – £503.49 Order date: 10/04/2025 Issue reported: 08/07/2025 * I purchased the above phone on 10/04/2025 for £503.49. Within…
-
Currys Faulty Dishwasher
Yesterday Currys delivered and fitted a new dishwasher. They put a 30 minute short cycle on to check it was running and left. Within 15 minutes the washer was beeping and flashing the F1 error code. I turned the machine off, but the drain was still running. Whenever the machine is switched on at the plug the drain is…
-
Photo evidence for County Court
Is it correct that the County Court submission only formats photo evidence in black and white and not colour ?
-
Cancelling The Times Subscription - Hope this helps!
Seen many people on here and on other sites mentioning what a nightmare it is to cancel The Times subscription after taking out a trial. I actually managed to cancel easily (once logged in) by going here: http://www.thetimes.co.uk/account/cancel Then scroll to the bottom and click “I’d like to cancel my subscription” You…
-
Being screwed over by AXA Travel Insurance
This summer I took out ann annual travel insurance policy for myself and my adult son before our trip to Florida. While we were there, I slipped in the bathroom, hurt my knee, and needed X-rays before I was allowed to fly. Because of that, we missed our flight and had to stay an extra five days. While recovering, I also…
-
Faulty Ovens and warranty
Hi all, hoping to get some advice on 2 Samsung ovens we bought in London back in March this year, which we then took to our sumemr house in Italy. Our kitchen renovations were delayed so we did not get to actually install the ovens until July. When installed, we used them for about 1 week and one of the ovens started to…
-
Buy-a-Gift Experience
Not sure if I should pursue a refund of additional expenses incurred as Buyagift are unable to refund costs of an alternative stay, as they would be unable to refund any funds that have not been paid to us for this." Long Story Alert!!! We received a gift voucher for a 2 night break as a wedding present, so we booked a…
-
medical compensation claim after car accident - LYONS DAVIDSON
I had a car accident Feb 2021 ( not my fault) and car was written off. Car claim was sorted but the associated company dealing with my injuries has not. I suffered damage to my mouth and teeth and the company dealing are Lyons Davidson. It was assessed that it was the 3rd party that were at fault and was told by my case…
-
Amazon - returns within 1st 12 months
I bought an air fryer from Amazon 10 months ago. Worked fine until a few days ago, but now fan makes a howling noise and the oven does not work. Amazon tell me to send it to the manufacturer, the manufacturer, Tower, say "Under the Consumer Rights Act of 2015, the first year of warranty on your appliance is the…
-
Apple iPhone Battery legal case / group action
Just seen this ad on instagram regarding a group legal claim for the battery issue that affected the iPhone 6 and SE. I’m fairly sure I did own both of these but not sure about putting my details into this website? Does anybody know if it is a legitimate website regarding this? https://consumervoice.uk/action/apple-iphone/
