Consumer Rights

Not sure what your consumer rights are? Discussions here cover faulty goods, refunds, reclaims, scams and more.

Most recent by tdando on 30 September at 7:30PM
41 views 2 replies

Compensation following injuries sustained in a car crash

41 views 2 replies 0 points Most recent by tdando 30 September at 7:30PM tdando
Most recent by sheramber on 30 September at 6:26PM
201 views 9 replies

Dreamcloud mattress 'sale' shenanigans

201 views 9 replies 0 points Most recent by sheramber 30 September at 6:26PM EABowden
Most recent by AndrewMichael on 30 September at 1:07PM
112 views 3 replies

Faulty Washing Machine

112 views 3 replies 0 points Most recent by AndrewMichael 30 September at 1:07PM AndrewMichael
Most recent by ItsComingRome on 30 September at 12:59PM
371 views 11 replies

Kids smartwatch - fit for purpose?

371 views 11 replies 0 points Most recent by ItsComingRome 30 September at 12:59PM Cadnant
Most recent by ItsComingRome on 30 September at 11:29AM
81 views 2 replies

Advice on returning a purchase from Cafago

81 views 2 replies 1 point Most recent by ItsComingRome 30 September at 11:29AM scott443187
Most recent by Manxman_in_exile on 30 September at 1:20AM
481 views 16 replies

Controlaccount / DHL demand import duty on personal birthday card and cookies

481 views 16 replies 0 points Most recent by Manxman_in_exile 30 September at 1:20AM iZone
Most recent by Aylesbury_Duck on 29 September at 8:24PM
441 views 11 replies

Storm water from the highway flooding my drive

441 views 11 replies 0 points Most recent by Aylesbury_Duck 29 September at 8:24PM Grey_Ginge
Most recent by pixiedust17 on 29 September at 6:44PM
162 views 9 replies

Faulty washing machine from Currys

162 views 9 replies 0 points Most recent by pixiedust17 29 September at 6:44PM pixiedust17
Most recent by lh8609 on 29 September at 6:35PM
711 views 21 replies

Barclays have *lost* my money

711 views 21 replies 0 points Most recent by lh8609 29 September at 6:35PM lh8609
Most recent by sheepenhurder on 29 September at 4:29PM
811 views 18 replies

Dental plan won't suspend payment or offer plan extension beyond lockdown

811 views 18 replies 0 points Most recent by sheepenhurder 29 September at 4:29PM breaking_free
Most recent by Peter999_2 on 29 September at 3:19PM
1.4K views 29 replies

Retailer trying to get out of refunding as tracking for courier they arranged doesn't show delivered

1.4K views 29 replies 0 points Most recent by Peter999_2 29 September at 3:19PM dekaspace1
Most recent by Brie on 29 September at 3:14PM
191 views 5 replies

Self catering accomodation compensation?

191 views 5 replies 0 points Most recent by Brie 29 September at 3:14PM Ogeybogey
Most recent by TELLIT01 on 29 September at 2:20PM
201 views 5 replies

Should Samsung honour a "free promotional gift" if it's advertised? (Even if it's a mistake)

201 views 5 replies 0 points Most recent by TELLIT01 29 September at 2:20PM neo1607
Most recent by Ditzy_Mitzy on 29 September at 1:13PM
2.4K views 21 replies

Halfords Autocentre complaint

2.4K views 21 replies 0 points Most recent by Ditzy_Mitzy 29 September at 1:13PM JWP89
Most recent by the_lunatic_is_in_my_head on 29 September at 12:39PM
71 views 2 replies

Return

71 views 2 replies 0 points Most recent by the_lunatic_is_in_my_head 29 September at 12:39PM alan4940194
Most recent by neilmcl on 29 September at 12:11PM
73 views 1 reply

Currys return

73 views 1 reply 0 points Most recent by neilmcl 29 September at 12:11PM dftkenny
Most recent by Jasperwinston on 29 September at 11:07AM
91 views 7 replies

Fedex custom bill

91 views 7 replies 0 points Most recent by Jasperwinston 29 September at 11:07AM Jasperwinston
Most recent by denz1968 on 29 September at 9:30AM
501 views 11 replies

Buying from abroad

501 views 11 replies 0 points Most recent by denz1968 29 September at 9:30AM laurakatemarshall
Most recent by the_lunatic_is_in_my_head on 29 September at 8:52AM
112 views 2 replies

Furniture Delivery - Please Help!

112 views 2 replies 0 points Most recent by the_lunatic_is_in_my_head 29 September at 8:52AM Verisimilitude
Most recent by Jenni_D on 29 September at 8:06AM
111 views 6 replies

Rights from 30 days to 6 months: repair or replace versus repair and replace, before a refund

111 views 6 replies 0 points Most recent by Jenni_D 29 September at 8:06AM andrew_12345