Warranty payments on returned car

Cjgraham35

I bought a car and the 2nd hand dealership sold me an extended warranty. No option to buy after or alternative companies. The car came with a 6 months warranty.

Warranty was offered to be either paid in full or monthly over 10months, I selected the latter! 
In 24hrs there was a fault, and the 2nd hand dealership repaired the first fault but when I took the car back two weeks later, a second fault appeared.
 
I lost confidence in the vehicle and customer service from the 2nd hand dealership was awful. 

The 2nd hand dealership advised that they have contacted the finance company to cancel the Warranty....however, I am still being debited by Bumper finance the monthly amount. 

They say they do not have any confirmation of the cancellation.

Can anyone advise?

Aylesbury_Duck

Is the warranty able to be cancelled, or is it a case that you've bought it and still need to pay for it?

I'd get back in touch with the dealer and ask what's going on.

visidigi

Was the warranty used to address any faults? If it was this usually means the full year is required to be paid. You need to check what was used to fix the faults and then check the T&C's of the warranty you signed up to.

born_again

I would have thought that warranty company would be the place to start, given they are taking the money.