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Faulty Hisense washing machine wfqy1014evjm
I have the above washing machine that is out of warranty , I have contacted several local companies to come and have a look , each one of them have said this is a problem with this particular mac he I be, loud banging and baring a are going ! Do I have a luck with the consumer act if this is a known problem thanks
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CARE HOME EXCESS BACKDATED PRICE INCREASES
Has anyone had issues with care homes applying excessive price increases & backdating them 2 months in the past!! Is this actually legal when invoices have already been paid in full??
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Private consultation fee-medical
I have received an invoice for a private consultation that I had with a professor over Zoom. It was a 20 minute call and the invoice is £290. When I made the initial enquiry, I asked about fees, with no response to that question. When I booked the appointment I asked again if there were any charges and what they would be.…
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trading scams
I thought I would invest a bit of money into a trading platform - yes, to make some profit but mainly as a bit of fun and to satisfy my curiosity! I came across the article about the Martin Lewis interview on Channel 4 which leads you to Expostbit App (I now know this in itself was a scam!) but somehow I ended up with a…
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Dyson Faulty vacuum
In March 2023 I took advantage of an MSE blagged discount on a cordless vacuum for £299. I did not receive an acknowledgement of the order with an invoice number ( a fact I had forgotten until I was asked for it 2 weeks ago). Following the order placement and a couple of days I received a DPD notification saying my order…
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Civil Claim and counterclaim
Hello. I hope I have posted on the right sub forum. I have received a civil claim form and wish to make a counterclaim. I understand I have 28 days from date of service, as long as I acknowledge to the court within 14 days of the date of service. I want to take legal advice. Can I include costs of legal advice in my…
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Hotel cancellation refund
I booked a hotel room and 2 lodges at Christmas. A deposit was paid on the lodges by credit card. My mum paid the deposit for the hotel room on her debit card. We found out by chance that the hotel & lodges have been bought out and us closed for refurbishment until further notice. Noone has contacted us about it. I am…
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Enterprise claim for damage we didn’t cause
Long story short. My wife was given an Enterprise curtesy car when someone crashed into hers. Since return the car after a week of use, they have been in touch to say there is damage to the headlight, and are quoting £200! My wife is as honest as they come, shaken from the original accident, and would not dare hide any…
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Specsavers - returns and NHS optical voucher query
Hello, I used an NHS optical voucher at Specsavers, but my prescription isn’t right, causing blurred vision. I use my glasses all the time for everything and so they have to be right. I do have a strong prescription but I've never had any issues with new glasses causing blurred vision ever- it’s going in and out of…
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Over payment from foreign exchange company
Hello all, I'm seeking advice here. My niece has just turned 20 and for her birthday she has gone to New York for 2 weeks. For her birthday i wanted to give her some spending money so placed an order with a local company for £200. I asked for £150 in $1 and the rest in $5. When i went to collect it, it was placed in a see…
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Used Car - Garage Refusing Refund
Hi all! I bought a used automatic 2015 car in January this year. No issues were disclosed, it only had 30k miles, it passed the MOT and test drove great. Less than a week later it had a major "check transmission" error and wouldn't move out of neutral. After restarting it a few times the fault stopped showing and I drove…
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Cex have damaged my item!
We dropped off an Apple Monitor which was in excellent condition. The gent at the local Cex store checked it over and item was accepted. Given a receipt and told that we would be paid once the internal check was completed. Had no news for over a week. Tried to contact them. Eventually, had to just go back to the store as…
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Breach of contract? None installation
Hi, Just wondering where I stand with a furniture company who were meant to be fitting bespoke wardrobes today but who haven’t turned up. Fitting was originally yesturday, however within two days of agreeing this date (over a month ago) they pushed it back to today. 24 hr delay, understandable. Today we were given an 8am…
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Small Claims Court guide
Small Claims Court Guide guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Very returns.
Just wanted to double check something. Ordered an iPad from very. Took delivery Monday. Opened it, switched it on etc to make sure it was working. But as the day went on I had time to think and realised it isn’t a big upgrade over the one I have so decided to return it. Very are saying I can’t do so as it’s been opened.…
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Shiply not refunding deposit
Hello I recently used the company Shiply to find and accept a quote for a courier service. This was my first time using the company. I paid a deposit via Paypal directly to Shiply and then the balance remaining to a courier company. The courier company could not collect my items and so automatically gave me a full refund.…
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Temu order never delivered. Should I do a chargeback?
Hi I made an order on Temu 2 weeks ago. I got an email saying its been delivered, but it hasnt. Evri sent me photo of the door they delivered it to. I have no idea where/whos door it is, but its certainly not my front door! Ive asked the neighbours etc, and cant track down my package. I raised a ticket with Temu and they…
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BA Avios Prepaid MasterCard refund success
This card scheme run by Prepaid Financial Services lasted only about two years. In that time I was successful in getting two complaints resolved. The first rhe Ombidsman awarded £50 and rhe second I settled for £200. The first time the Omnidsman reversed a decision of a claims handler over the length of time and lack of…
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UPS customs charge - delivered anyway?
hello, I ordered something from Denmark to England. I received an email from UPS saying I’d need to pay a customs charge of £50 to receive it, either online in advance or at the point of delivery. I contacted the company and said I couldn’t afford it. They said no worries, when it comes ask UPS to return to sender and that…
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New Kindle failed after just three months.
I bought a Kindle on Ebay: it was described as "new and sealed" from 2022. Now, after just three months of light use, the battery refuses to charge and so it is essentially useless. The vendor has politely pointed out that the listing included the promise of a 30-day warranty, and so does not accept any responsibility. Do…