conservatory roof

Butterfly1907

We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof , great , except it upside down . Pilkingtons Active Sunshade Blue , blue side should be outside its self cleaning , we have technical docs diagrams from pilkington.
 Problem labels stuck on wrong side when manufactured, we have many photos during replacement  the diff in colours is obvious but  manufacturer is still disputing.
Really simple blue side up. 
Apart from our issue how many others have been installed incorrectly this is major DG unit supplier based in Wales.

Aylesbury_Duck

Butterfly1907 said:

We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof , great , except it upside down . Pilkingtons Active Sunshade Blue , blue side should be outside its self cleaning , we have technical docs diagrams from pilkington.
 Problem labels stuck on wrong side when manufactured, we have many photos during replacement  the diff in colours is obvious but  manufacturer is still disputing.
Really simple blue side up. 
Apart from our issue how many others have been installed incorrectly this is major DG unit supplier based in Wales.

I doubt anyone will be able to answer that question accurately.  AI had a go but couldn't quantify it, either.

born_again

Butterfly1907 said:

We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof , great , except it upside down . Pilkingtons Active Sunshade Blue , blue side should be outside its self cleaning , we have technical docs diagrams from pilkington.
 Problem labels stuck on wrong side when manufactured, we have many photos during replacement  the diff in colours is obvious but  manufacturer is still disputing.
Really simple blue side up. 
Apart from our issue how many others have been installed incorrectly this is major DG unit supplier based in Wales.

Get company back that installed them & explain. They should be able to turn then over.

Boohoo

born_again said:

Butterfly1907 said:

We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof , great , except it upside down . Pilkingtons Active Sunshade Blue , blue side should be outside its self cleaning , we have technical docs diagrams from pilkington.
 Problem labels stuck on wrong side when manufactured, we have many photos during replacement  the diff in colours is obvious but  manufacturer is still disputing.
Really simple blue side up. 
Apart from our issue how many others have been installed incorrectly this is major DG unit supplier based in Wales.

Get company back that installed them & explain. They should be able to turn then over.

Should be better ok unless it's a Victorian or Edwardian conservatory as these have triangle shaped units so depending on conservatory design that may not be possible.

If it's a lean to then straight forward job.

sheramber

Boohoo said:

born_again said:

Butterfly1907 said:

We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof , great , except it upside down . Pilkingtons Active Sunshade Blue , blue side should be outside its self cleaning , we have technical docs diagrams from pilkington.
 Problem labels stuck on wrong side when manufactured, we have many photos during replacement  the diff in colours is obvious but  manufacturer is still disputing.
Really simple blue side up. 
Apart from our issue how many others have been installed incorrectly this is major DG unit supplier based in Wales.

Get company back that installed them & explain. They should be able to turn then over.

Should be better ok unless it's a Victorian or Edwardian conservatory as these have triangle shaped units so depending on conservatory design that may not be possible.

If it's a leak to then straight forward job.

Where is a leak mentioned?
 

The roof has been installed the wrong way round. The panels are upside down. 

Aylesbury_Duck

sheramber said:

Boohoo said:

born_again said:

Butterfly1907 said:

We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof , great , except it upside down . Pilkingtons Active Sunshade Blue , blue side should be outside its self cleaning , we have technical docs diagrams from pilkington.
 Problem labels stuck on wrong side when manufactured, we have many photos during replacement  the diff in colours is obvious but  manufacturer is still disputing.
Really simple blue side up. 
Apart from our issue how many others have been installed incorrectly this is major DG unit supplier based in Wales.

Get company back that installed them & explain. They should be able to turn then over.

Should be better ok unless it's a Victorian or Edwardian conservatory as these have triangle shaped units so depending on conservatory design that may not be possible.

If it's a leak to then straight forward job.

Where is a leak mentioned?
 

The roof has been installed the wrong way round. The panels are upside down. 

I think it's a typo, and should be "lean to".

born_again

sheramber said:

Boohoo said:

born_again said:

Butterfly1907 said:

We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof , great , except it upside down . Pilkingtons Active Sunshade Blue , blue side should be outside its self cleaning , we have technical docs diagrams from pilkington.
 Problem labels stuck on wrong side when manufactured, we have many photos during replacement  the diff in colours is obvious but  manufacturer is still disputing.
Really simple blue side up. 
Apart from our issue how many others have been installed incorrectly this is major DG unit supplier based in Wales.

Get company back that installed them & explain. They should be able to turn then over.

Should be better ok unless it's a Victorian or Edwardian conservatory as these have triangle shaped units so depending on conservatory design that may not be possible.

If it's a leak to then straight forward job.

Where is a leak mentioned?
 

The roof has been installed the wrong way round. The panels are upside down. 

From OP
We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof 

Does not come across as a typo for lean to 🤷‍♀️

Boohoo

sheramber said:

Boohoo said:

born_again said:

Butterfly1907 said:

We had conservatory installed 2022 , numerous issues leaks etc now 3.5 years on they have replaced roof , great , except it upside down . Pilkingtons Active Sunshade Blue , blue side should be outside its self cleaning , we have technical docs diagrams from pilkington.
 Problem labels stuck on wrong side when manufactured, we have many photos during replacement  the diff in colours is obvious but  manufacturer is still disputing.
Really simple blue side up. 
Apart from our issue how many others have been installed incorrectly this is major DG unit supplier based in Wales.

Get company back that installed them & explain. They should be able to turn then over.

Should be better ok unless it's a Victorian or Edwardian conservatory as these have triangle shaped units so depending on conservatory design that may not be possible.

If it's a leak to then straight forward job.

Where is a leak mentioned?
 

The roof has been installed the wrong way round. The panels are upside down. 

Lean to I mean. Predictive text.

Butterfly1907

Conservatory is a lean to but has also had numerous leaks. Installer and dg unit manufacturer insisting it is correct  will not change still arguing about blue side up , i have been to a number of local installers all say blue side up as does Pilkington.  Sorry for any typos have really had enough of this now. Neither installer of glass supplier belong to trade regulator. Installer has good reputation I was very careful choosing .

Concerned about how many other people have had roofs installed upside down as this is incorrect labelling from DG unit manufacturer.

Boohoo

Butterfly1907 said:

Conservatory is a lean to but has also had numerous leaks. Installer and dg unit manufacturer insisting it is correct  will not change still arguing about blue side up , i have been to a number of local installers all say blue side up as does Pilkington.  Sorry for any typos have really had enough of this now. Neither installer of glass supplier belong to trade regulator. Installer has good reputation I was very careful choosing .

Concerned about how many other people have had roofs installed upside down as this is incorrect labelling from DG unit manufacturer.

How did you pay for the conservatory because if it was on credit card or finance then I think they should help but other people will be along with a correct answer.

I think last year I answered someone's question about this type of glass on MSE as they had glass replaced but it wasn't blue on exterior.

As for the label's they could of been put on the wrong side.

Aylesbury_Duck

Butterfly1907 said:

Conservatory is a lean to but has also had numerous leaks. Installer and dg unit manufacturer insisting it is correct  will not change still arguing about blue side up , i have been to a number of local installers all say blue side up as does Pilkington.  Sorry for any typos have really had enough of this now. Neither installer of glass supplier belong to trade regulator. Installer has good reputation I was very careful choosing .

Concerned about how many other people have had roofs installed upside down as this is incorrect labelling from DG unit manufacturer.

There's nothing you can do about that, even if it is a wider problem. Focus on your own problem.