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John Lewis wouldn't let me buy Euros for my sister
Apparently it's an anti-money-laundering thing but it's crazy. He said "where are you going?" I said "Well, my sister's going to Berlin..." I was about to explain she'd lost her purse and cancelled her cards, and wouldn't get new cards in time, so she'd asked me to get them, but he said if it wasn't me travelling, I…
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Private car sale query.
Basically, the Cam Belt had go my dad's old 2006 car had gone according to a local garage he uses (he had bought it used a fair few years ago, from somewhere else). It was going to cost him around £1,200 to fixed. He thought it wasn't worth getting it fixed considering the age of the car. So he had me put it up for sale on…
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Car warranty
HI I bought a car 2 years ago on finance. Turbo Is broken down and normal garage asking to repair around 3-4k and honda is asking for 5k just wander if garage I brought the car from have any responsibility to help and fix the car.. Any advise is very much apriocated
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Amazon Two Step Verification
Hello, Newbie here, first ever post, please move if I've posted in the wrong place, and be kind! This morning I tried to log in to Amazon UK to get a (cozy mystery) ebook for my Mum. Instead of the two step verification working as usual - username and password, then a code texted to my phone - it said it couldn't send a…
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Mislead about a sofa
Essentially, discussed with a furniture shop via email what options they had for a sofa capable of handling one or two heavy (220Kg) people. Was told the best they had was not suitable for both, but would support 240Kg. My understanding was this would be suitable for one, and on that basis purchased the £4500 sofa. 9…
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NOWTV 14 day cooling off period- when is it valid?
Put this in the TV forum but advised to put there: We started a 12 month NowTV Sports package to watch the F1 on without needing a Sky subscription. Very quickly realised how awful it was. Day 13 cancelled. Within 14 day cooling off period. The subscription is cancelled but we have to keep paying for another year.…
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Currys have offered a partial refund
Hi i am after some advice, i have a laptop which is 2 months out of warrenty, the mother board has failed, and they have said "After considering various factors, we have found that your product is beyond economical repair and so, pursuant to the Consumer Rights Act 2015, we are happy to offer you a partial refund of…
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Opened credit card dispute long before 120 days, kept getting requests for more info, now denied.
Not the first time this has happened to me. Basically bought items around Christmas for presents, was a delay and so by time they arrived I had bought other items, and another order arrived damaged. Sent them back together, but not until mid Jan as was busy due to stress of Christmas and New Year, items seemed to go…
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DPF Clean fail, car stopped working!
Hi All. First time poster, so please bear with me. I recently had a mobile DPF cleaning service come out to my house to clean my DPF filter. The technician confirmed there were no prior fault codes on the vehicle other than the expected DPF filter fault codes you would normally see. During the clean, the car had a massive…
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Holiday let changed dates and price
Hi, I booked a holiday cottage in Devon for 4 nights in July/August at a cost of £1000. It’s a cottage with a pool which was important to us when choosing a property. I emailed the holiday let company before booking checking the dates and a couple of other things, and received a prompt reply stating the dates were fine…
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Cancelling The Times Subscription - Hope this helps!
Seen many people on here and on other sites mentioning what a nightmare it is to cancel The Times subscription after taking out a trial. I actually managed to cancel easily (once logged in) by going here: http://www.thetimes.co.uk/account/cancel Then scroll to the bottom and click “I’d like to cancel my subscription” You…
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Vinted frustration
I purchased an item on Vinted that was misrepresented by the seller. The seller acknowledged that it was not the brand in the listing and agreed to a return but at my own cost. I emailed politely to point out this is quite unfair as my only mistake was trusting what they’d said and would they cover the postage. They…
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Volvo XC60 oil pump failed
I have a 4yr old Volvo XC60 and had a red warning light of low oil pressure and to stop safely. Did as such and AA came to check. Oil full so off to Volvo dealership. Have been told there are slivers of metal in the oil and the engine needs replacing at a cost of £15k! Out of warrenty. Engines not covered on car insurance.…
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Used car dealer - consumer rights - being very difficult
I bought a car on 12/02/26 for £5295 using a credit card (I have already logged a sec 75). After 5 days (15/02/26) I sent an email to the dealer with the following issues; - Ignition error - key (both) very difficult to turn ignition off completely and ignition is faulty and letting the key out before car completely shut…
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Can argos instant voucher be refunded.
Where I work I get access to a website that gives you discounts to different retailers so I bought an argos instant voucher and used it to buy a small outdoor storage shed. When the shed arrived I noticed it was damaged so I contacted argos and they had it collected and refunded the money back to the instant voucher so now…
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AEG oven cutting out
hi , we are out of warranty and the oven keeps cutting out. Now when it cuts out it’s tripping the electrics. checking us £179 for the repair and the repairs are only guaranteed for 3 months! Have googled and there’s lots of threads for possibly a thermostat issue or fan issue on AEG ovens. Anyone know of anyway we can get…
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Sofology Property Damage
Sofology damaged my property on delivery and refuse to take any responsibility or compensate because it's my word against theirs. There is damage on my door frame where there wasn't any before - I spotted it straight after they left. I am going to the ombudsman now. I bought on an Amex credit card. Any chance I can also…
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Shark Beauty issues
So I ordered an item from Shark's Tiktok shop, apparantly items come from the same warehouse as the website as they are the same company as Shark Beauty. Item became faulty after the 30 day period, they ignored my requests for a refund siting 30 days max, even though I argued it was faulty (Battery would not last the whole…
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Go Outdoors - Annual Membership enducement
Beware people! I have just bought a coat online at gooutdoors.co.uk. There was a full price, and a reduced price for "members". The membership was only £5. So I added it to my order - it was saving me more than the cost of it. 2 hours later I received an email notifying me they had cancelled part of my order, and were…
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Do you get a refund on delivery charges if the item you receive is faulty?
as a quick explanation, I ordered some garden items, and they arrived damaged (cosmetically - badly scratched and peeling paint, with price labels on that pulled all the paint and sheen off when you removed them) I complained to the company and rather than ask me to return them, they have let me keep them and refunded the…
