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** WARNING ** Currys eGift Card expiry not as described on their website.
If you have a Currys eGift Card be careful about the expiry. Below are three links to different pages on Currys website that make it clear that the expiry is 24 months [2 years] after last use or balance enquiry. However, I have been informed by their Customer Solutions Advisor that the expiry is fixed at 24 months [2…
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Ford Focus "Intelligent Speed Assistance" (Not)
So, Last December I purchased a 2020 Ford Focus under the "Ford Direct" scheme through my local dealer. I've done it before and been very happy. To cut a long story short, the "Intelligent Speed Assistance" on the car which can limit the car to the prevailing speed limit is, in my view, useless, because; It goes blank when…
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CCJ, Third party order Now court date...what next? Advice please
I have a CCJ awarded against a tradesman for around £2k, took half of full payment and didn't do they work. They didn't even defend it. Now had third party order (has £1 in account!) and a hearing at the start of next year. What are the options now? it's a one man Ltd company. Is it worth sending bailiffs to their home? Am…
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Samsung tv
My 3 year old samsung tv has broken down bought directly from Samsung. they wished me to pay for a repair as warranty expired but I think it's not fit for purpose Mother board defective) under consumer credit act. after many emails they agreed to replace tv like for like, as part no longer availably. However now have…
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Post Office didn’t give me valid proof of postage what can I do?
I returned something Freepost a few weeks ago. The store are saying they never got the return. The post office when I posted it never weighed my parcel and printed off a slip to show I posted it, but because there’s no weight on it, the store are refusing it. Thinking about it now, the post office was really busy and the…
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Homebase Administration
Is it right that Homebase won't offer refunds on any goods purchased since they went into administration? I bought two tins of paint in store on 13th Nov 2024 and only needed one but when I took it back to store on Saturday 16th they said they can't offer a refund. The man in customer service gave me the head office number…
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Missing payments from Quidco to Nationwide
I've recently realised that my Quidco withdrawals over the past 8 years or so have been paid into an incorrect account. My name and sort code were imput correctly but my account number had one digit wrong. Nationwide had previously told me that no one has that account number and that the transactions were 'floating' in…
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Advice sought! Fencing
If anyone can offer some advice I'd love some help. I've been craving privacy as my neighbours are frequently coming in to my area of garden. I own the downstairs flat and they rent the upstairs one. I have some good quality fence panels and found a gate on Facebook marketplace. The fence guy said he could install the gate…
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Non refund on gift voucher
Hi there, I hope someone can help me. I bought a gift voucher a year ago for a family member for a spa day and lunch. The spa encountered a fire very shortly after this and has still not reopened a year later. After calling and requesting multiple times for a refund they have said policy is no refunds and that they will…
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Boiler Service engineer left my boiler with a fault!
I organised a service and gas safety check for my tenants boiler, the servicing went well and the boiler was declared to be in good working order, the following morning my tenant contacted me to let me know the boiler was making a noise and struggling to provide hot water, the boiler needed a reset and then it was okay for…
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Dyson Corrale Straighteners battery not replaceable! Now scrap £300 landfill
I purchased a set of Dyson Corrale hair straighteners 2
years ago for my partner(6/4/2021 so now just out of the 2 year warranty). They cost £300, which is a heavy premium to
pay but my partner loves them, so they seemed to be worth every penny. They are
now almost unusable as the battery will not hold charge and they work…
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Samsung S22 - Potentially faulty hardware out of warranty
Afternoon all :smile: I'm looking for some advice. I have a Samsung S22 which appears to have developed a hardware fault 2 months out of warranty. (Purchased directly from Samsung at start of Sept 22). It is restarting at random times, even when not being used. This seems to coincide with an update to the phone, and also…
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Laser Clinics Promotion
Last month I had booked two facial treatments during a promotion but I wasn't ask to pay for it during the online booking. I had booked the session a few weeks in advance due to my schedule and their availability. After the treatment, I was told to pay the full price instead because the promotion was over. I feel like I…
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Bleach stains ruined my clothes due to faulty sealed product at Home Bargains
Hi, I recently visited a home bargains store and was dismayed to find that on leaving the shop I was covered with bleach stains from a mould removal spray that I purchased. I carried said item to the till (didn't have a basket) and once I had exited the store and sat down in my car I looked down to discover that the spray…
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Beware of supermarket fresh produce scales not applying promotional price advertised
At a large national supermarket chain which i will not currently name as I have approached Trading Standards, the scale i used near the fresh produce area used an incorrect price for the item. The item was showing as discounted but the discount was not programmed into the scale I used so it issued a sticky label at the…
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Lost car
We bought a used BMWX5 from BMW Leicester garage in March this year, it went into another BMW garage Warwick 2 weeks ago for a recall and a service. 6 days later we breakdown on the motorway and the feedback from the garage is that it needs a total new engine !!. BMW are saying the warranty doesn't cover it and so you get…
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Amazon Prime 'free delivery' not all it seems
Increasingly I'm finding items on Amazon Prime with 'free Prime shipping' are cheaper when I log out of Amazon and buy as a non-Prime member. See the attached for example. £18.99 with free delivery but when I log in to Prime it becomes £26.99 with Prime delivery. The non-Prime cheaper delivery isn't even an option in the…
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Mis-sold the required hours for my masters degree
So I started a masters degree in September. according to the prospectus it would require "On a typical week during term you will work around 30 hours: 10 contact hours and 20 hours of self-study. " but on starting I've have found it is actually 54 hours: 18 contact and 36 hours of self-study. I've spent the past five weeks…
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Asda security searching my mam when she had paid!!
I wanted to know how other than calling, I can send a complaint to Asda, my 78 yr old mam recently visited, paid for shopping but makeup she bought and paid for put in her handbag. (Bear in mind we're encouraged not to buy bags) My dad had receipt, went to car to load car while she put lottery on. No alarms went off,…
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Malfunctioning kettle only 2 years old
Can anyone advise on where I stand. I brought a kettle in 2022 made by a well known brand. However the button which opens the lid of kettle has stopped working properly. To give context my last kettle last 22 years. I'd expect it to. At least last long than 2 years before it broke/malfunction. I've spoken to manufacturer…