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Gym ringing me even though I didn't leave my number
Can anyone help/advise me. Rang my local gym on Saturday to enquire about membership costs, it is a national chain. The receptionist said I would have to speak to one of their membership team to find out (why? how difficult is it to have a price list on reception? I guess it's a sales tactic). I said I would call back…
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Gym sold my information on
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Can i refund the item without her knowing?
Hi all, my mother in law bought me a bed a few days ago at beaumont and it will be delivererd tomorrow to my address i've just seen it online and don't like it at all she paid for the bed by card at the store. I'd like to know if i can refund the item? Without having her with me?
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Excessive wait for delivery - can I cancel?
Hi everyone, At the end of June 2011 I ordered a reconditioned twin tub washing machine from an online dealer, and paid in full over the telephone using my Visa credit card. At the time I was informed that these machines are reconditioned to order, with a lead time of 6-8 weeks. This was fine by me, as at this stage my…
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Returning two pairs of trousers ... do I stand a chance?
I purchased a pair of trousers from topshop, I am usually a size 10 but these are faux leather ones so I went for a size 12 so they weren't too tight. I am definitely not a fourteen so it's not that they're too small. I've worn them on nights out three times now. I noticed the other day that at the crotch the stitching is…
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Discounts on damaged items
Hi, I was wondering if anyone could help/offer advice. I bought a dress from Primark today that has a button missing and one of the lapels on the sleeve has come unstitched. It was the last one in my size and asked at the checkout if they would offer a discount. I was told that I could get 10% but not be able to refund or…
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Please help - dispute over shower pump!
Sorry copied and pasted from a different bit of the forum as I think it should be in here! Hi, our shower pump broke about 10 weeks ago it was a 3.3 bar pump, which we were told was much more powerful than we needed just for a shower. We ordered a new one described as 'quiet' which was 1.3 bar, and we were told should be…
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Sideboard peeling - 2 1/2 years old
My son has just stuck a rather large sticker (about the size of a coaster) on my sideboard which I then removed when I discovered it, about 5 minutes later. When peeling it off I realised it has actually taken off some of the coating so I am not left with white patches in a fairly big area. Is it worth calling Empire, the…
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Venture "Photography Experience" query?
Good Evening I am hoping that someone may be able to help me with regards to a purchase my husband made in town today. He was sold 2 Venture Photography photo experience certificates - one stating £145 value and one stating £215 value. He was sold these as "money off portrait vouchers" after your "free" sitting. He was…
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Groupon - Refund request
Hi, I was after some advise please. i brought a groupon voucher for a spa day and to cut a very long story short the day was a catalogue of disasters. We didnt redeem the voucher and the main problem is that the "spa" (it definatley WASNT a Spa!) facilities werent available until 11.30am (which they had not advised anyone…
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Faulty childrens shoes
Hi all, I purchased a pair of school shoes in September from M&S for my daughter. The shoes have become all worn at the sole and each shoe has a hole in it that i can fit my finger through. I don't think this is acceptable for 3 months wear ( less than that really if i dont include half term). However i don't have a…
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Amazon.de or uk
Hi Today i recevied 3 packages from amazon uk, not unexpected as i was expecting 3. On opening the third, which was addressed to me , inside was an order I hadnt made, despatched from amazon.de and with a german name and address as the customer. Ive never used amazon.de I conatcted amazon uk via live chat and didnt really…
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REFUND + bank charges for double charge
Hi, I ordered some furnature of a very well known household website. Unfortunately the web programme used doubled up the order. As soon as I received the delivery I called and explained that I'd been charged twice and also received twice the goods. They arranged a pick up for the next day and I stayed home to ensure this…
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Paid for phone repair and still broken
Anyone any good with consumer rights.... Ok so I dropped my phone down the loo but it worked perfectly fine until I damaged the screen. As it had been water damaged I paid for it (£50) to have a new screen. A few weeks later when I went to use the camera I noticed that it didn't work. So, with exception for the screen,…
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Gym collecting full payment from members when half of the facilities are closed
Could someone help and advise what the situation might be as follows? My partner and I are members of a health club that has a gym, golf and swimming facilities. We use the pool a lot, as does everyone else. The club have announced with just a week's warning that they are closing the pool and all water facilities for 2…
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The Three Mobile and lost tracker saga
Hey guys, first post on here so go easy on me hey. To cut a long story short, in April this year I was having no ends of trouble with the phone that I had taken out a contract with previously. I'd basically reached the end of my tether with this phone so rang up 3 mobile to cancel it. In the meantime I decided to order a…
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Delayed and cancelled order followed by price hike
Hello, I ordered a monitor from dabs.com on 28th October; I was sent an order summary by email with addresses and price but not charged (Dabs do not charge until dispatch.) The monitor was out of stock but due in within a week. The due date kept slipping so I emailed them, and on the 10th November they cancelled the order…
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cancel a payment question...
Without going into details (as I dont think it is relevant to my question) i spent around £300 on a tablet pc online from a site I had never used before. Anyway after calling them numerous times and emailing numerous times today (as I had a few questions on both delivery and the product itself) and not being able to get…
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Being chased for a debt.....again!
Sorry, I'm new here so this may have already been answered or may be in completly the wrong area! At the beginning of this year I was chased for a debt from Severn Trent for a property in Mansfield that I have never heard of nor lived in. I spoke to Severn Trent who confirmed all my details matched those that they had,…
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Right to refund of interest - please help
Hi can anyone advise me please, what rights do I have to expect a refund on interest applied to goods bought through Littlewoods catalogue on buy now pay later once the entire interest has been added to the total. I want to pay early (although after the buy now pay later period) and in the past Littlewoods have provided an…