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Can i refund the item without her knowing?

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Hi all,

my mother in law bought me a bed a few days ago at beaumont and it will be delivererd tomorrow to my address i've just seen it online and don't like it at all she paid for the bed by card at the store. I'd like to know if i can refund the item? Without having her with me?
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Comments

  • soolin
    soolin Posts: 74,166 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No as you have no contract at all with the store.
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  • go_cat
    go_cat Posts: 2,509 Forumite
    I've been Money Tipped!
    The stores contract is with your MIL so you won't be able to refund it sorry

    EDIT - X posted with Soolin!
  • Caz3121
    Caz3121 Posts: 15,839 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    most places will normally refund (if they indeed allow refunds) back onto the card it was paid with
  • texranger
    texranger Posts: 1,845 Forumite
    Caz3121 wrote: »
    most places will normally refund (if they indeed allow refunds) back onto the card it was paid with

    stores will insist on this
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Where'd she buy it from?

    From my experience, bed companies (like sofa and furniture retailers) tend not to offer cancellations when ordered instore.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Looks like you need to explain its not a bed you like, could you not cover it up though, whats so bad about it though ?
  • Firstly the colour, it's white and my bedroom is a pink and black theme so will not go at all. It's too high - i buy very low beds as i co-sleep with my baby son and it makes me feel a lot more comfortable knowing we're not that far off the ground also... it's just hideous:(

    I don't want to come across rude to her as it was a gift and she's not exactly an easy woman to deal with unfortunately.

    Do you think I could possibly get an exchange so i could add money on to[ for a beter bed?

    Otherwise i don't know what i'll do with the bed.
  • Murtle
    Murtle Posts: 4,154 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You'll need to ask the store, but if it's being delivered tomorrow you chances are slim to non-existent.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    If they do agree to exchange it for something else, bear in mind they will likely charge you for the second delivery, i'd imagine about £50. Plus perhaps a restocking fee for the one being returned (unless you can appeal to their good nature).

    But as already said...... just go and discuss it with them, you never know, they may be quite good about it
  • texranger
    texranger Posts: 1,845 Forumite
    another thing is you could refuse delivery
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