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Assets seized without my consent
I recently found out that my partner has a problem with debt. As I am starting to work my way through her finances to unravel the true position (she lies about everything), I found something devastating. We downsized from a detached house into a flat 3 years ago and placed our furniture in storage. My partner had signed…
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Refund only in vouchers
Hi All, I could do with a view from some informed minds. Recently I was given a £30 gift voucher for JoJo Baby Maman (I'm 6 months pregnant). I went on their site and ordered about £100 of goods. On receiving these a few bits were unsuitable, so I ended up returning about £35 worth, but therefore keeping £65. Hence my…
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Cancelled Wedding
Hello Everyone, This isn't by far my first post to the MSE forums, I used to post a lot however, have had to re register as I don't want my real name shown on this post :-( A family member has chosen to cancel her wedding, for a more than understandable reason. Unfortunately this wedding is in 4 weeks time... The venue for…
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Company sent me extra item
This probably isn't unusual, but I ordered something online and I had 2 items delivered to me one at a time. The invoices are identical (Same order number) and I've checked my bank account and I've only been charged for the one item. If the company contacts me. Am I under any obligation to return the extra item? Not sure…
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Bought deal from KGB deals - company did not turn up as arranged
Bought a two deals from KGB deals and arranged with the company to carry out the work last Saturday afternoon. They stated they would confirm a week before - which they did by text and they would inform me half an hour before they arrived on the day arranged. I received a call stating that was them about to leave 11.50am I…
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Dental Negligence advise needed.
I am registered with my dentistry since 2007. I attended the surgery on Feb, 20 2008 with Mr. XYZ after receiving a text to book a general appointment. In appointment Mr. XYZ suggested that he can make a new crown for me as current crown didn't seem in good state. As a patient I took professional's advice and attended the…
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SCS, carpet fitting
bough a carpet for stairway from scs and they arranged fitting * firstly arranger fitting day did not happen as agreed- will submit complain to SCS * secondly the carpet fitter did not put underlay on the back of each stair- - I believe he should have. or I'm I wrong? as i paid for the same sq meters of underlay as carpet…
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Cooling off period? wedding dress mistake!
i paid a 50% deposit on a wedding dress yesterday of £900 and stupidly now decided it is not the one. i purchased it on a credit card in the boutique yesterday. the terms say deposit is non transferable or refundable. am i stuck and learnt a valuable lesson the hard way or do i have any rights under a cooling off period?…
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Monarch concerns
Hi all, we have booked to go to Florida next August and have paid in full. This week I have read that Monarch are stopping their long haul flights from April next year! Where do we stand on this if they do? The tour operator (Thomas Cook) don't seem to know anything about this revelation and Monarch said we wouldn't have…
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Groupon voucher not available & partial refund
Hi everyone. Yesterday I bought a voucher for 2 tickets to west side story next week, but when I called the number to book (which I did straight away) the lady told me all the groupon tickets had been sold and there was a problem with groupon still selling them when they should've said sold out. I emailed groupon for an…
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Bad service from bus hire company and no response to complaints
I got married in July and we hired an old routemaster to take us from the ceremony to the reception, to cut a long story short the service we recieved was awful, the staff were rude and surly and on the way back the bus driver lurched the bus while everyone was getting off and knocked many people over in the process,…
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Refund with only a credit card statement
I purchased a birthday present for my daughter from the Tesco direct website, using 'click and collect'. My husband collected it from our local Tesco store and mistakenly paid for it again using the self-scan checkout. By the time I had realised that this had happened, the receipt was lost. I phoned up Tesco direct…
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Nespresso Coffee Machine
Any guidance how long you would expect one to last? I bought and registered it in Nov 2012.
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HELP: Amazon Seller cancelled sale due to "price error"
Hi, Yesterday I bought a PS3 from a seller on Amazon for £28 (including £2 P&P). This morning I received an email stating that my order had been cancelled due to a "seller pricing error" Surely because I'd already bought and paid for it, I should still get the product. It was the seller's mistake not mine, so why should I…
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Paying off overpayment advice please.
I am totally sorry if and sure I have posted this in wrong place. Wasn't sure if I should post this in citizen advice but couldn't see new thread button. Me and wife are now struggling, son has moved out and our household bills etc come to more than we can afford. This is the first time we would say there is a recession…
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Full refund of p&p when ordering online
I am sure that I have read online that when sending back to an online retailer a complete order that they have to pay for or refund return postage. Can anyone please tell me if I am correct? and if so where I can print this off from to show them? Many thanks and happy bank holiday weekend
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copyright violation
I am in the process of taking a contractor to the small claims court for a unit which was unfit for purpose. I have only just filled in teh online form so I don't know how long it will take to get through the system. Doing research on the person and looking at his facebook page, which has his business name, I notice that…
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John Lewis won't replace my iPad...
I hope someone can give me some advice. My husband bought me an iPad Air from John Lewis in May. I used it for less than two months (treating it with extreme care I might add; I have had my original iPad for over four years with no problems); one evening I picked it up and noticed large cracks across the entire screen,…
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Faulty windows
Hi, I purchased some rear windows for my VW Campervan from a well known (to fellow VW owners) site. When I got the windows, I quickly checked them for damages and wrapped them back up ready to have them fitted. The garage had a busy spell so could not fit me in for five weeks unfortunately. When I got my van back, I…
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Repair company broke phone and cannot fix it
Hi, I broke my iPhone 5s screen on Wednesday and paid £90 a third party repair. The following day, I took the screen protector off and noticed that the screen they had used had scratches all over it (despite being told it was a new genuine apple screen). I complained and they told me apple screens all had scratches in…