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Washing machine needs repairing within 2 years
Our washing machine worked fine before we went on holiday. Back home, it was completely dead. We checked the fuse, the socket, nothing made it work. We've only had it less than 24 months. It will cost almost £120 to be repaired. Am I stupidly old-fashioned to expect a washing machine to work for longer than 24 months…
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Tesco click & collect problems
Hi, sorry if I'm posting in the wrong place. On Thursday morning I ordered an item from Tesco direct, to collect at my local store, it said it would be available from 4pm Saturday. On Saturday i didn't receive an email or text so i rang them, they said they couldn't trace it and would arrange another for today (Tuesday).…
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Unlawfullyl arrested..
Friend got arrested at his home at night few weeks ago.. After calling the Police for help twice in a space of 15 mins.. Reason for the call.. Was to control /evict the psychotic wife in the house. After an hour of rowing with her..she became unpredictable and started to use words such as assault.. He realised she is…
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Shellas wheels sold my details, so angry
Hello Is there anything I can do about this as im so annoyed. I had an accident 2 years ago ( other driver hit me while on his phone while I was stopped at a red light) The other drive paid me compensation for my injurys and all was sorted, however Shellas Wheels then upped my insurance by £300, ( on a no fault accident)…
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Received 3 'smart' phones but they're not mine!
Hello, I'm hoping somebody can help me. Around 3 months ago I received 3 'smart' mobile phones from Carphone Warehouse (excuse my terminology, I am 62 and still in 'learning' mode!). The problem is I never ordered them. I've spent many hours on the phone to their helpline trying to send these things back. However they tell…
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Eminem Ticket Refund
I just wondered if anybody had any advice on where to go next.... I attended the first of two Eminem gigs at Wembley last month. Whilst Eminem (from what I could see on the screens) really did put on a good performance the sound was awful. During the performance Wembley even tweeted that they were experiencing issues with…
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PSN account hacked, now I have it pay to get it back from being banned?
Can anyone help? Someone hacked my Playstation Network account on 4/11 and funded it £120 off my money and changed email and password. Reported to Sony who took a few days to investigate. The first time i'd rang they gave me my account back and said because it was digital content purchased they couldn't refund me the £120,…
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Complaint's deadline extension when the company migrated or closed
Hi, I would like to know he official deadline in UK regarding domain name dispute. Thanks in advance for help, William
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In-store returns/refund policy
Hi everyone Hopefully this is the right place to post this, if not, apologies. Can someone please clarify this for me? When a store's returns policy states "within one month" for a full refund, how long is this? I always thought it meant 30 days, because those places with 28 days specifically state "28 days" on their…
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Tesco Groceries Delivery
Hi all, I have my food delivery weekly by Tescos. Mostly they are fine, the drivers are always polite and replacements are clearly pointed out. I have occasionally had the odd issue but when I've called their customer services they have always been polite and fixed the issue. However yesterday.. I was feeling unwell,…
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Solicitor not paid me for property sale
Hi, I sold my property and was told several times the proceeds from the sale would be in my account on the same day (Friday). I called my solicitors office at 4.55pm as the money still wasn't in my account but I was told the person dealing with the account wasn't available but had left a message to say the funds would…
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Assets seized without my consent
I recently found out that my partner has a problem with debt. As I am starting to work my way through her finances to unravel the true position (she lies about everything), I found something devastating. We downsized from a detached house into a flat 3 years ago and placed our furniture in storage. My partner had signed…
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Refund only in vouchers
Hi All, I could do with a view from some informed minds. Recently I was given a £30 gift voucher for JoJo Baby Maman (I'm 6 months pregnant). I went on their site and ordered about £100 of goods. On receiving these a few bits were unsuitable, so I ended up returning about £35 worth, but therefore keeping £65. Hence my…
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Cancelled Wedding
Hello Everyone, This isn't by far my first post to the MSE forums, I used to post a lot however, have had to re register as I don't want my real name shown on this post :-( A family member has chosen to cancel her wedding, for a more than understandable reason. Unfortunately this wedding is in 4 weeks time... The venue for…
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Company sent me extra item
This probably isn't unusual, but I ordered something online and I had 2 items delivered to me one at a time. The invoices are identical (Same order number) and I've checked my bank account and I've only been charged for the one item. If the company contacts me. Am I under any obligation to return the extra item? Not sure…
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Bought deal from KGB deals - company did not turn up as arranged
Bought a two deals from KGB deals and arranged with the company to carry out the work last Saturday afternoon. They stated they would confirm a week before - which they did by text and they would inform me half an hour before they arrived on the day arranged. I received a call stating that was them about to leave 11.50am I…
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Dental Negligence advise needed.
I am registered with my dentistry since 2007. I attended the surgery on Feb, 20 2008 with Mr. XYZ after receiving a text to book a general appointment. In appointment Mr. XYZ suggested that he can make a new crown for me as current crown didn't seem in good state. As a patient I took professional's advice and attended the…
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SCS, carpet fitting
bough a carpet for stairway from scs and they arranged fitting * firstly arranger fitting day did not happen as agreed- will submit complain to SCS * secondly the carpet fitter did not put underlay on the back of each stair- - I believe he should have. or I'm I wrong? as i paid for the same sq meters of underlay as carpet…
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Cooling off period? wedding dress mistake!
i paid a 50% deposit on a wedding dress yesterday of £900 and stupidly now decided it is not the one. i purchased it on a credit card in the boutique yesterday. the terms say deposit is non transferable or refundable. am i stuck and learnt a valuable lesson the hard way or do i have any rights under a cooling off period?…
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Monarch concerns
Hi all, we have booked to go to Florida next August and have paid in full. This week I have read that Monarch are stopping their long haul flights from April next year! Where do we stand on this if they do? The tour operator (Thomas Cook) don't seem to know anything about this revelation and Monarch said we wouldn't have…