SCS, carpet fitting

werdas

bough a carpet for stairway from scs and they arranged fitting

• firstly arranger fitting day did not happen as agreed- will submit complain to SCS
• secondly the carpet fitter did not put underlay on the back of each stair- - I believe he should have. or I'm I wrong? as i paid for the same sq meters of underlay as carpet
• thirdly fitter did not 'glue' or what is another way securing carpet to the back of each step- which I believe he should have, or I'm I wrong again?
• I have emailed fitter and he replier he done everything according to British standart.

what can I do , how to get independant inspector? and get this fixed etc?


many thanks

gik

The carpet fitter has done his job correctly. There is no need for underlay or to fix the carpet to the risers.

aggypanthus

I agree, underlay on the treads only. They have conned you into buying more than required.

werdas

many thanks

gik

aggypanthus wrote: »

I agree, underlay on the treads only. They have conned you into buying more than required.

Standard practice to match underlay to carpet order.

gik

werdas wrote: »

many thanks

What's your thoughts now?

werdas

gik wrote: »

What's your thoughts now?

hard to say, carpet fitter done his job
..scs... will not use again