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John Lewis won't replace my iPad...
I hope someone can give me some advice. My husband bought me an iPad Air from John Lewis in May. I used it for less than two months (treating it with extreme care I might add; I have had my original iPad for over four years with no problems); one evening I picked it up and noticed large cracks across the entire screen,…
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Faulty windows
Hi, I purchased some rear windows for my VW Campervan from a well known (to fellow VW owners) site. When I got the windows, I quickly checked them for damages and wrapped them back up ready to have them fitted. The garage had a busy spell so could not fit me in for five weeks unfortunately. When I got my van back, I…
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Repair company broke phone and cannot fix it
Hi, I broke my iPhone 5s screen on Wednesday and paid £90 a third party repair. The following day, I took the screen protector off and noticed that the screen they had used had scratches all over it (despite being told it was a new genuine apple screen). I complained and they told me apple screens all had scratches in…
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taken to court over ebay purchase
As above. Just wonder if someone can advise. We have been taken to court by an ebay business seller. He thinks he has found a loophole in the way we returned a faulty item and is claiming we are trying to defraud him. I can't go into more detail but we have what is a cast iron case and have the support of both the courier…
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HELP- Holiday Nightmare
I recently purchased a voucher from wowcher for 2 nights away with flights. This was all quite exciting as I've never been abroad or on a plane for that matter. However today I got the call from the travel company to arrange it and its been a terrifying nightmare! First off the company barely speak a word of English which…
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Rejecting faulty goods
Please can someone clarify the following for me. I am sure my question must have been answered many times in the past, but I need a quick answer and my search skills on here are not brilliant. My plight is: I ordered a dishwasher. It arrived last Wed. I tried it 3 times and it worked. The next day, Thursday, the day after…
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Problem with Jetparks @ Stanstead
My partner and I are due to go away on the 30-08-2014 via ryanair at stanstead and booked parking via ryanair and subsequently jetparks but have since had our car stolen and will not need the parking. We have both spoken to both companies concerned and are being passed back and forth. Ryan air say although we booked via…
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Carlsberg Draught master
My apologies, if i have posted this in the wrong place. Advise needed please. We purchased a Carlsberg Draught Master for my Husband a few years back, and like most things it gets put to the back of the cupboard. We have only used this twice, and decided to buy a keg for it. The problem we have is that Carlsberg have…
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Shopper Discounts and Rewards - is it a scam?
I just realised that the Shopper Discounts and REwards site I signed up for a couple of years ago have been charging me a £10 monthly fee. I signed up on the understanding that it was an annual fee. Has anyone else had a similar encounter - and is it possible to have any money paid out refunded. I did make a couple of…
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Faulty Mobile, Advice?
Good morning all, I brought a note 3 sim free from Handtec on the 26th July, immediately there were issues. Straight away it required massive updates that actually bricked the phone and it needed to be reset through samsungs own desktop software in order to use it, and every time it's updated or received new software…
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Pixifoto
I took my daughter for photos to pixifoto in my local mother care store as I really wanted those gorgeous newborn images, I made the appointment the day before on the phone and explained exactly what I wanted and that baby had a rash that came and went but I was assured that even if she had rash at time they could cover it…
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PC WORLD will not refund my faulty laptop purchase!
Hi everyone :) I bought an HP Pavilion laptop from my local Pc World branch using the reserve and collect in store service they offer on the 10th of June 2014. It worked perfectly fine for a little while but after only about 2 weeks it wouldn't turn on anymore. I rang their consumer support line and the guy I spoke to told…
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John Lewis Warranty: Proof of Purchase
Not sure if this is the correct forum for my query but here goes anyway. I purchased an iPad from a forum's classifieds this week. In the listing the seller said he would include a VAT receipt for warranty purposes. What has actually come is a delivery note. My question is, will John Lewis accept this as proof of warranty…
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New(ish) shoes falling apart - advice please!
Hi everyone, thanks for clicking! I recently purchased some very nice Nike Blazer shoes from a store on eBay called 'topbrandsinternational' which had a nice discount on and looked great. They arrived and were great too! I bought them on the 28th May, they arrived at the start of June, and at the start of this month I…
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Wrong medication issued
Wrong medication. Am I wrong to expect that if I pay for my prescription once and l leave the chemist only to find out that evening that the medication is not a liquid but a cream. Am I wrong to believe that the cream still boxed and un-opened could be swopped or if as in my case there is some kind of petty cash from the…
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1&1 bill for domains I didn't order
On 1 August I tested availability of a domain while I was in my 1&1 customer panel. On 7 August I received a bill saying payment would be taken for 4 domains. I emailed them to say I had not placed the order and cancelled my credit card on their site before they could take the money. I don't recall proceeding with an order…
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Returning a hudl
Bought a hudl last November. I have exchanged it twice already due to faults. Now it's not charging properly and it's screen is slow and unresponsive. I have done a factory reset last week and tried again think daughter has downloaded an app which was causing these problems but tbh it's still crap. I have had enough. I…
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SportPursuit refusing to accept Returns
I recently bought a sports bra online with SportPursuit. It's not the right size so I want to return it and get one which is the right size. But their website states they do not accept returns for this item. I thought you could return anything which was purchased online so I'm not sure where my rights on this stand - can…
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Ho collections
Can anyone help me contact this company. They have been taking money out of my account now for years,dont know what for, bank cant help they dont know what its for either.
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Bowls Trolleys
Would be interested to know if any fellow lawn bowlers have purchased an Emsmorn Classic Bowls Trolley. Three members of my club, including myself, have done so and the rivets on the carrying handles failed within one to two years of purchase The trolleys cost between 55 to 65 pounds. The problem is the the rivet heads are…