Ho collections

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seahorse54
seahorse54 Posts: 3 Newbie
in Consumer rights
Can anyone help me contact this company. They have been taking money out of my account now for years,dont know what for, bank cant help they dont know what its for either.

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  • marliepanda
    marliepanda Posts: 7,186 Forumite
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    seahorse54 wrote: »
    Can anyone help me contact this company. They have been taking money out of my account now for years,dont know what for, bank cant help they dont know what its for either.

    Do you have any loans or debts? All reference to H.O Collections I find is payment of debts. I also found this info
    Just having a quick search revealed that HO Collections look to be part of UCB Home Loans Corporation....

    Take a look here...

    http://www.ucbhomeloans.co.uk/PDFs/Shortfall_Debt4.pdf

    As for the Associates read this...

    The Associates company was recently taken over by the Citicorp group and The Associates loan is also the same as a CitiFinancial loan

    (I think it is the same company)

    Good luck...
  • bap98189
    bap98189 Posts: 3,801 Forumite
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    There is very little on the internet about this company. According to a 6 year old post in another forum, it is part of UCB Home Loans. Try contacting them.
  • seahorse54
    seahorse54 Posts: 3 Newbie
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    have contacted UCB HOME LOANS the claim they have nothing to do with HO COLLECTIONS
  • marliepanda
    marliepanda Posts: 7,186 Forumite
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    Do you have a debt that you owe, and that these payments match?

    I find it hard to believe a payment has been coming out for years without you noticing. Weeks easy, Months, pushing it but possible, but years?
  • Zandoni
    Zandoni Posts: 3,432 Forumite
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    Start by cancelling the direct debit and see who contacts you.
  • seahorse54
    seahorse54 Posts: 3 Newbie
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    Thats what i have done, have to wait and see what happens. Would still like to know how to contact the company HO COLLECTIONS
  • wealdroam
    wealdroam Posts: 19,181 Forumite
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    Your bank should have contact details.
  • pmduk
    pmduk Posts: 10,655 Forumite
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    Couldn't it be Head Office Collections?
  • stevemLS
    stevemLS Posts: 1,067 Forumite
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    I always thought it was head office collections.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
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    As the previous two posters have said it will almost certainly be Head Office collections - this is generally an account where large volumes of payments are collected then reallocated to individual customers based on additional information provided with the payment, such as customer number. If you give us the sortcode and account number that the payment is going to we might be able to find it.
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