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Vodafone-we want to upgrade you from fttc to fttp
I am currently a vodafone broadband fttc customer. I live in an urbanised environment very close to a town centre. I know where my street cabinet is and its probably about 4 mins walk in a straight line. I could see it if there were not buildings in the way. Like most cabs its a traditional one which has bundles of copper…
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GMail not allowing Plusnet emails
Hi We are with Plusnet and for a long time now we get delivery failures when emailing anyone with a GMail address (and some others). I logged into the Plusnet Community forum and apparently it is due to GMail classifying Plusnet as Spam. Complete impasse. Anyone on here on Plusnet have the same issue? I wonder if GMail…
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best broadband provider for wi fi coverage?
hi all live in a small house that has solid walls so wi fi signal is patchy at best. currently with sky and having to use 2 of their boosters to get wi fi coverage from front of house to rear. just wondering if any of the other suppliers provide boosters foc? im looking to leave sky due to costs so looking for advice on…
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New fibre line through trees
I recently upgraded to full fibre through BT and Openreach installed a new line. They've run the new wire from the same pole at the bottom of my garden but it goes to a new access point on the house. It now goes right through my trees, no clearance at all, and I can see the wire is already wrapping round some of the…
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Sky Broadband contract renewal / or not
My broadband contract finishes in a month, They sent me renewal options , obviously with price rises. I phoned up saying i will cancel at end of contract unless they agree to renew at exactly the same price as i have at present. The guy agreed to this and sent me a confirmation email straight away but when i looked closely…
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Sky Broadband and Sky Refer a Friend + Install times
I'm a Sky TV customer and am considering referring my mum to Sky as she needs a new Broadband deal. https://www.sky.com/refer-a-friend Has anyone used this before for Sky Broadband and do they typically honour the referral? Seeing some of the customer service nightmare stories from Sky recently is spooking me a bit.…
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three broadband
DONT.....RUBBISH. i'm in london zone 2, 40Mb speed, supposed to be 5g its just 4g... shop staff dont know about their own deals on the website. couldnt set up a business account, computer said NO.. had to go for a personal account. had to return equipment... TWICE as 'my manager is not around and i cant process a…
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Virgin media M250 Fibre Broadband
I am on the virgin media M250 broadband package , the WiFi in my house is shocking . I did a check earlier and it was saying the speed was very slow . It was coming up with Download speed of 26.20 and upload speed of 10.12 it also said beside it ping 44ms . How slow is this and what should it be ? I rang VM but they were…
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BT BB fibre 1
I am paying bt £22.86 for phone & bb. My contract expires in May. I have received an offer of £25.99 if I renew now. Shall I take the offer now or wait to see if there are better deals. Thanks
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Vodafone cut off my broadband and landline
Basically Vodafone cut off my broadband and landline with no warning all started with i was getting a free upgrade to full fibre but when cityfibre came to install they found out the connection is at the back of the property but there's another property behind me so couldn't install it and and it wasn't cost effective to…
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BT to EE - Do I have to connect my home phone to the router?
My BT broadband contract ended and I've just renewed it so am now with EE. They are pushing me to connect my landline phone to the router. Do I need to do this? I am loathe to change a set up that is working fine at the moment. Is the phone plugged into the socket on the wall going to stop working at some point?EE seem…
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Any existing Vodafone broadband customers manage to get a Vodafone New Customer Only deal??
Any existing Vodafone customers manage to get a Vodafone New Customer Only deal?? I'm existing Vodafone customer and my deal ends 1/2/24 I have seen a few good deals (£90 gift voucher) on Money Supermarket that are for NEW CUSTOMERS ONLY and end 21/1/24 Questions: 1/ Can I still get new customer deal if my wife registers…
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Vodafone yearly price rise based on out of contract price?
Hi - I've just signed up to Vodafone 100 Full Fibre service and wondered what the price rise in April will be based on. Do they calculate the increase (RPI + 3.9%) on the in-contract monthly price which is £26 (this is what i'll be paying for 24 months) or out of contract price £39?
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renewal of broadband
with the January deals my BB expires in February is it better to wait until after the price rises in March/April and see what deals come about or go with the deals now?
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Cancelling broadband disadvantages?
Hi all, I’m currently with Plusnet, who I’ve found to be pretty good, reasonably stable, faults fixed promptly etc. However, my contract expires shortly and there doesn’t seem to be any decent deals around, Plusnet would be £23.99 a month, Vodafone £24 and similar prices (and upwards) for other ‘proper’ suppliers. Are…
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Broadband contracts and moving house
Hopefully can get advice on something that will be really obvious to other people, but not me! My current broadband contract with BT is soon to end and to get best price with BT they want me to renew for another 24 months - or I'll go with another supplier who will also tie me in to a contract. However, I hope to move…
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No service for over a month - what compensation should I push for?
Switched provider last month to Yayzi on the City Fibre network, the install was booked for the 15th December but failed due to some access issue with Cityfibre needing to access a port owned by Openreach. They rectified the issue 5 days later, but I’ve never been able to get an internet connection on the line. Tried the…
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Can't switch BB providers as Openreach has address listed wrong
Hello, I'm wanting to switch away from my current BB provider (Virgin) but I've run into a major stumbling block. I've tried two different providers that serve my street and both have said they cannot do an installation because the address Openreach has listed and my actual address are different. For example: Openreach…
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Sky Broadband - price hikes and service
Had a call from my tv provider sky offering 500mb speeds (Ultrafast+) for £31 - 18 month contract. I'm giving it some thought but wondered if anyone had an opinion on their service quality Also though... they are very opaque about in-contract price hikes. The discount I got remains the same but 'prices may go up'. Sure,…
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Terminating bt broadband contract early
I live in a small village and am with BT since August 2023. My speed is 8-16mb and I can’t get any faster as no bt fibre available here, my work meetings are regularly slow and freeze. Another company have installed fibre in our area and speeds are 300mb, and its £36 a month compared to £55 with BT. BT quoted me £755 to…
