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Alternatives to BT Complete WiFi
Do any forumites have alternatives to BT Complete WiFi? Either from another provider or a DIY type solution, or experience negotiating with BT eg keep the discs and continue to use but on a cheaper package? I’m currently contracted with BT for their Complete WiFi solution but the renewal price borders on extortion at £70+…
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Vodafone disconnection question
I was emailed by Vodafone to tell me they were switching me to fibre I did not respond as I did not want fibre at the moment. Then city fibre text to say there enginer was coming out on the 11th December I replied to the text declining appointment. Engineer turns up on 11th told I did not want fibre the moment OK he said.…
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BT Full Fibre with Digital Voice cost?
Until recently I had BT Line Saver Rental with my BT broadband, but now BT have discontinued Line Saver rental they're taking £46/month. This month they moved me to Digital Voice and are now offering full fibre "at no extra cost", but what will the monthly cost be for full fibre 100 with my Digital Voice landline service…
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BT account mistake new contract sorted is old contract ended?
I now longer needed my BT home essential's package and i wanted to change the name on the account to my mum who is at the same address and was eligible for BT home essentials I was told that wasnt possible so id need to cease that account and start a new one for her and a new fibre 1 broadband service at £31.99 mth and…
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Help with poor connection (latency?)
Hello. At the start of the month I came on here because my internet had completely stopped working and people kindly advised there was a general issue with the network, but I think there's also a different problem with my internet that I'm hoping people can help me fix? As before, I use an unlimited smarty sim in a TP link…
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BT no cancellation fee on final bill
Good morning folks, I cancelled my BT broadband service with over a year to go on the service. It was just too expensive compared to other providers. I assumed I would have to be a huge cancellation fee after reading up on it, however they send me a final bill for just partial payment of the last month which I paid and my…
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Is BT ripping off elderly neighbour for phone and broadband?
I was just chatting to a neighbour - an elderly (80+) widow living on her own - and was shocked to learn that she's paying BT over £70/month for what sounds like a standard broadband and phone line package. She isn't sure exactly which package she's on, but apparently she's been with BT for years and has never bothered to…
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Switching from Plusnet to Vodafone
Hello Have been with Plusnet for over 10 years , but their full fibre offer does not support land line connected to router So off to Vodafone , Ive got 1 month left of Plusnet contract, do I need to contact Plusnet to let them know , or just set up new contract with Vodafone and will they inform Plusnet and perform switch…
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set up new BT essentials account for mum but now have 2 accounts
I was on BT essential's at home but didnt need it any more but my mum who lives with me does need a landline/broadband so I phoned to cease my account and transfer to her so spoke to BT rep and he said you cant do that you have to cease one account and start a new account for mum but shed have to have a normal BT BB…
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Samsung T.V SMART.Please help me understand something??
Im totally bemused. I bought a 55 inch Samsung T.V A Samsung Selection of some fair free channels come with it.Some of the channels come with adverts (fair enough) some have an annoying "we'll be back" screen...some come with both. its the "we'll be back" screen I cant get my head around.What is the point of it?? Surely…
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4G (5G?) router with Power over ethernet for rural location
Looking for advice for my parents. As I might be doing a "christmas installation" if i can find the right kit. Situation... * 1Mbit (average) broadband supplied via BT (about 11KM from local exchange) * Very poor (if any) mobile signal in the house (next to a river). Not enough houses nearby to be on any list for bringing…
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Switching ISP
Hi I'm currently with TalkTalk FTTP and my contract ends on 24th January. I'm looking to switch to Vodafone FTTP (cheap and cheerful and been with them before with no problems). I've just realised I'm away with work 24-25th January. Am I ok to book new service install/switchover for the 23rd or will TT try to charge me for…
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3 Mobile broadband in 2023/24?
I'm thinking of getting Mobile broadband next month and the signal looks good in the area (GL10), at least according to their website. I haven't seen any recent reviews though - any recommendations?
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Keep existing phone number when moving to FTTP
I currently with Plusnet for FTTC, phone and broadband, contract runs out in about 3 months. The local area is all fibred-up by Cityfibre, and exclusively with Vodafone for (probably) another 6 months. I would like to keep my existing phone number. I am nervous about going with Vodafone, due to bad reports and review…
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Shell Energy cancelling my order on activation date!
Two days before my activation date, I called Shell Energy to ask about my not-received-yet router. All agents reassured me that everything is OK and I might receive it the following day and they would call me back. Next day, I called again. All well, all reassuring, even suggesting me that in case of delay I will be…
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Virgin Media Contract Issues
Bit of context. My mother (85) has Alzheimer's but is still independent and lives alone (support nearby, although i don't live nearby). I have power of attorney on finance/health. I manage her Virgin Media account but her contract ended recently and her monthly payment has gone from around £20 to £56 and an additional…
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Renewed virgin contract but they say I haven’t
My Virgin contract was coming to an end, on the 12/12/23 I was offered a deal to renew online with a better price than I am currently paying so I clicked through and renewed. I have screen shots of this and an email confirmation with an order number. The next day I contacted them and they told me that I don’t have a new…
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Vodafone 900MB £33 Black Friday
Just upgraded as existing full fibre customer coming off a low speed contract. Base package without the 4G backup (which doesn’t work well at ours anyway) Black Friday offering £36 a month at our address, then another £3 as an existing customer. Should help speed up game downloads. Keeping existing router, no new…
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Yayzi Fiber
Looking for good or bad feedback on yayzi Fiber provided by City Fiber. Any before i decide to change my provider. Thanks.
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Temp reusing a Virgin Media box
Hi, Anyone know whether changing the login/account used on a box is allowed/okay to do? We have virgin broadband, but effectively because changing account holder the old account will be closed down and a new account for the new account holder with new equipment set up. Seems a faf and maybe the call centre person didn't…
