Does your supplier offer 1571 service?

I moved my broadband from talktalk to vodafone as talktalk stopped offering 1571 answering service and also vodafone package is £5 a month cheaper. now I discover vodafone also does not offer the 1571 service. so is 1571 a thing of the past now? do I need to venture out to my local argos ans see what super deals there are on phones and answering machines etc?. 

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  • QrizB
    QrizB Posts: 16,790 Forumite
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    edited 23 January at 11:00PM
    When I switched supplier back in 2015 (I've just checked and didn't realise it was that long ago!) the new service only offered 1571 as an added-cost option. I think it was a couple of quid a month.
    I balked at paying out for a service and instead bought a DECT phone pair with answering built-in. It was cheaper than a year's 1571. They're still serving me well.
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  • clive0510
    clive0510 Posts: 874 Forumite
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    QrizB said:
    When I switched supplier back in 2015 (I've just checked and didn't realise it was that long ago!) the new service only offered 1571 as an added-cost option. I think it was a couple of quid a month.
    I balked at paying out for a service and instead bought a DECT phone pair with answering built-in. It was cheaper than a year's 1571. They're still serving me well.
    Thanks for that. I'm thinking now maybe I'm going to be going down the same road!.
  • Neil_Jones
    Neil_Jones Posts: 9,521 Forumite
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    clive0510 said:
    I moved my broadband from talktalk to vodafone as talktalk stopped offering 1571 answering service and also vodafone package is £5 a month cheaper. now I discover vodafone also does not offer the 1571 service. so is 1571 a thing of the past now? do I need to venture out to my local argos ans see what super deals there are on phones and answering machines etc?. 

    Are you on FTTP by any chance?
    1571 isn't a feature of FTTP, you only get that on the legacy "phone line and broadband" packages.
  • iniltous
    iniltous Posts: 3,592 Forumite
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    Not true , 1571 ( an answering service ) is available on BTDV , regardless of that being FTTP or FTTC , it’s also free 
  • clive0510
    clive0510 Posts: 874 Forumite
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    Well I seem to got to the bottom of this now. on the vodafone website there is a phone number for upgrades and plan changes. so I called it and just like the old days, phone was answered by a human being. 
    Apparently 1571 was fine with the older copper cabling. but not any good with fibre, as the two are not compatible. so as I've opted for vodafones full fibre plan, if I want a answerphone it does indeed mean a trip to argos. thats life I guess. 
  • iniltous
    iniltous Posts: 3,592 Forumite
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    edited 24 January at 8:00PM
    Vodafone’s lack of 1571 isn’t representative of every other ISP ….if you want to use VF for service and are willing to buy an answering machine fine , but it doesn’t prove that 1571 type services are not available from others , and that’s over copper , hybrid and full fibre , if VF can’t offer it , that’s down to the VF network , other networks of all types do provide a network answering service 
  • EssexExile
    EssexExile Posts: 6,407 Forumite
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    When I went with full fibre from EE they told me that my DECT answerphone wouldn't work any more so I'd have to use 1571. Fortunately they were wrong and my answerphone works just fine.
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