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📺 Useful threads on this board * Sky retention deals * Virgin Media retention deals 📺 Useful links to MoneySavingExpert.com guides * Do I need a TV licence? * Digital TV deals * TV MoneySaving Tricks 💡 If there's a link you think we should include here, please send me a message!
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Sky TV retention deals ( post your haggling successes )
Please post any deals you have negotiated with sky Please post The package The price and discount The length of the contract
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MSE News: Virgin Media fined millions for 'dropping calls' and unnecessarily putting people on hold
Virgin Media customers trying to cancel or switch to another provider were routinely put through the wringer by its customer service agents, an investigation by regulator Ofcom has found. The telecoms giant, which has been fined £28 million over the issues, says it has since "completely redesigned" its customer services.…
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Telecare options and the landline switch off
My elderly mum is in her 90s and has careline attached to her landline. She has a landline and old fashioned broadband provided by NowTV. They have gradually ramped up the price over the last 5 years and are currently charging her £42.50 a month for the privelege. My understanding is that there has been a national,…
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Landline only for elderly relative
Dear hive mind My elderly mother only needs a landline but also has an emergency call alarm and I'm struggling to find a provider who will do this easily before the changeover in November. Mum has her new digital alarm box which works atm. I've been asking her Housing Association to sort this out for the past couple of…
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Virgin Media retention deals (post your haggling successes)
Post any deals you've obtained when negotiating a new deal Post The package The price and discount The length of the contract
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Do Sky Know When Old Boxes and Dishes Are Being Used?
I've recently taken back possession of a house I used to live in. When I lived in it (12 years ago) we had a Sky tv account Since then, nobody has used the dish or a sky box and the property has no phone line or broadband. Tested it at the weekend 25 year old Sky dish, that hasn't been used in 12 years. 12 year old sky…
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Mobile phone for elderly parents which will be their main phone.
I don't know where to start looking or even if a mobile is the right way to go. It will have to be a mobile with a battery that will last a good few hours. They do not understand technology so I'm even wondering if a mobile will be too much for them, with app updates etc. I'm not sure if it will confuse them seeing…
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Landlines, VoIP and telecare
Parent is 87, majority of the marbles currently intact perfectly capable of using a laptop, mobile, online things once set up and demonstrated. Technical knowledge zilch. Currently with plusnet for a landline and broadband, I think FTTC but would need to check. Plusnet no longer doing landlines so she needs to decide…
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Can't authenticate for Teams
Hi, I am at work and trying to log on to the company's Teams but cant. I first need to get a microsoft account with the company (i have a company email adress) , but it needs me to authenticate, and my smartphone wont do it (i cant open authenticator any more for some reason). Its done it fine at other places, but my…
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TV Licence Question
Hello all, I've got a TV licence related question but the context is still a little tough for me so please bear that in mind… My father passed away a few weeks ago and I have the joyful task of going through his finances as sole administrator of his estate. He and my mother were estranged and I didn't have a lot of contact…
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The end of Virgin Media's V6 boxes question.
I'm being inundated with messages, via my V6 box and email, from VM to switch from my V6 software to 360. I'm highly resistant to doing this after what I've read about 360's. I'm just wondering when VM are likely to pull the plug on their V6 software? I have a contract with them until December 2027. I'm hoping I can keep…
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Landline only for aged relatives
I have some aged relatives (not on means tested benefits) looking for a landline only (no internet) - what is the cheapest way to obtain this ? Please nobody suggest a mobile of any sort (including "look alike" home phones) - they don't want to go down that route……
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EE trying to rip me off again....
Used to be with Plusnet for my mobile, great service for £6 a month. Plusnet then advised they were dropping their mobile service and changed me over to EE, who kindly decided to put my cost up by 40 odd percent for the privilege. Now renewal time and EE have cordially invited me to stay with them for another year and…
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PSTN line >50% price increase but cannot move to a new provider
The cost of my basic PSTN line has increased by over 50%. Tried to move line to a new provider only to be informed that BT are not accepting orders for new or transferred PSTN lines anymore!
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Vodafone poor advice
I spoke to Vodafone on Saturday on behalf of my child. They have lost their job and before getting into financial difficulties they have decided to move in with their partners parents. They have given up their rented house, cancelled their bills and are trying to get themselves new jobs and some money behind themselves…
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How can EE sell the way they do and get away with it ?
My experience with EE yesterday was terrible. I contacted them after noticing that I was being charged an additional £ 37.25 for a TV package with my Broadband, which I had no recollection of signing up for. I remember asking for Netflix Premium last year, which was at £19.99 with an agent, but I have no recollection of…
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Want to cancel tv licence
What's the link to cancel? I'd like to be sent the confirmation paper too to show them if they come to door. My TV can be seen from window outside slightly but not easily on a 1st floor flat if my blinds not pulled across. But lay out of flat is confusing for them to know it's my lounge. There's 5 flats in block. If tv is…
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Lebara - Dreadful!
On Thursday 22nd may I received three emails from LEBARA with a PAC code. I hadn’t ordered one and assumed it was a scam. On Friday 23rd the number was ported out. It was never received. That same day attempts were made to transfer money in my bank account, to India! Coincidentally the call centre is there! The bank have…
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Any advice on Virgin Media packages for the elderly?
I manage my Mum's VM account as she's 90 years old and doesn't use the internet, thank God. Until recently, she had a very basic set-up which was Tivo DVR The basic channel package i.e. same as Freeview really A landline for incoming calls only. That was costing her £30pm. It was only by chance that I found out her…
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Do I need to inform that I don't need a TV licence?
So last year I filled out the thing online & told them I don't need a TV licence. Job done so I thought. Shortly after they send a big guy knocking on my door. To be fair to him he didn't come with an attitude so I politely told him I wouldn't be letting him in. And this was the end of it ... or so I thought again. Last…
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