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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Blocked from switching suppliers due to OVO back-billing dispute – Ombudsman ruled in my favour
I’m looking for advice on a deadlock with OVO Energy regarding a back-billing issue that is preventing me from switching to a cheaper supplier. The Situation: The Issue: OVO failed to bill me for gas for over 12 months. They eventually issued a catch-up bill for over £2,000. Ombudsman Ruling: The Energy Ombudsman ruled in…
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My address can't have a smart meter - how to access off peak deals
Hi Does anyone know of a way of getting off peak deals when they live at an address that cannot have a smart meter? Due to poor signal strength (WAN) I think. I live in a village in the Yorkshire where most houses have smart meters, but I seem to be just out of reach. The company supplying the smart meters (Arqiva) hasn't…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Scottish Power RTS replaced with Smart Metre
I have had my RTS metre replaced with a smart metre by Scottish Power, they didn't tell me that I would need to install a timer for my heating and hot water as the water is heating 24/7 and my storage heater is on for the full night rate - 11pm to 7-30am in winter or 12pm to 8.30am in summer, because I didn't find out…
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EDF
Hi I swooped from Utilita last Oct 2025 to EDF reading was 398 at the time (active import reading). This was a brand new meter so accumulated this with Utilita over 6 months. This seems about the correct usage each month for a one person flat. EDF have not taken smart readings since so each month I have submitted them…
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Solar Panels and no MCS certificate
I need help as my solar panels weren't registered with anyone as the company that we bought them from went bust before they did any paperwork. We’ve not got MCS certificate so can’t get a DNO number. We’ve been told to get someone to recommission them but am struggling with that
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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MoneySaving Expert EV Tariffs Wrong?
I've just been browsing the following page: https://www.moneysavingexpert.com/utilities/ev-energy-tariffs/ My concern is that it does not appear to actually reflect the correct pricing or am I missing something? The Intelligent Octopus Go tariff is completely different to what I pay. The table quotes the cheap rate as 8p…
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New Price Cap 1 April 2026 Octopus Fixed
I'm on the Octopus Fixed Tariff until 3 June 2026, 24.08p per kWh, 47.28p per day and pay via DD £204 per month. No gas. I'm a bit confused as to what to do for the best. Do I just stick with it, until the tariff expires on 3 June or change to a new tariff, on 1 April. There is no penalty for changing tariffs.
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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How are people actually calculating their home base load?
I’ve been looking into plug-in solar recently, but before jumping in I want to properly understand my base load and how much I could realistically offset. What I’m trying to figure out is what methods or apps people are using to calculate their base load accurately. I’m aware it’s basically your constant usage like fridge,…
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Standing Charges on utilities, Is it possible to rid of
I’ve been looking into energy bills recently and I’m struggling to understand the justification for standing charges . it feels like you’re paying a fixed fee regardless of how little energy you use, which doesn’t sit right, especially when trying to cut costs. I’ve seen there’s talk of new tariffs or consultations where…
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Advice needed: Solar panels never registered with DNO - and installer refusing to do so
Hello - wondered if someone can help. I moved into a new property which has solar panels. The installation was done in 2016 and I have the MSC certificate. I understand the installation was never registered for Feed in Tariff or SEG and that's what's I want to do (i.e. feed the power back to the grid and get discounts on…
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E.On Next trying to pull a fast one?
Be warned… About two weeks ago, I took a gamble and decided to take out a one year fix with E.On Next (my existing company). As we mainly use during the day I was sure to chose a tariff that had the same day/night rate and this was confirmed in the email confirming the tariff change. get my first statement post change and…
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Cheap Energy Club
just checked my tariff, but it seems the recent reduction in kWh hasn’t been updated for Fuse so double check before you take the plunge. In my case there doesn’t appear to any cheaper tariffs when using my new kWh price which is .2007p. Standing charge remains the same.
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Stick or Twist?
Hi, I cannot figure out whether the time is right to move to a fixed price gas deal from the collective Nov '26 deal I am currently on to protect against the upcoming energy price rise next year, or whether I should wait until closer to the end of this deal in December and then look at the best fixed price deal? I would…
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FUSE UPFRONT PAYMENT TO SWITCH
Email from Martin Lewis 16 April 2026 advising to get an energy fixed deal before they are withdrawn as July cap likely to be 15%. Signed up with FUSE only to find that once i had got to the end of the process, setting up Direct Debit etc., i was asked to xfer £100 as a pre payment (due to credit check red flag) to effect…
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Can you switch one Utility within the 14 day cooling off period?
I've always used dual fuel tariffs & have never thought of splitting them up with different companies so I was just wondering if you sign up to a dual fuel tariff could you then switch to a different supplier for gas within the 14 day cooling off period penalty free? Or would that invalidate the electric tariff deal they…
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Uswitch Electricity and Gas
OK colour me confused… I'm currently on the E.On Next Fixed 16m v16 tariff for both electricity and gas which is due to expire at the end of July this year. Current rates are 20.53p/kWh & 31.64p/day Electricity and 5.82p/kWh & 32.36p/day Gas. I'm thinking of swapping to the 12m v119 tariff which has the following rates……
For questions about water supply to your home.
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Most recent: Thames Water delaying installing water meters for small flats by Franzipani
18 April at 8:37PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.