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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Fuse energy
Interested in real life experience of using Fuse Energy please. My fixed deal with Octopus ends next month and their renewal offer has considerably increased rates, so I am looking around for alternatives. Via a comparison site Fuse energy looks like a good option so I thought I would take a look at their website and…
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Best time to switch electricity only deal?
HI, I am on a fixed electricity only deal with EDF that expires at the end of June, and wondering if it would be better to switch to another deal before the price cap announcement, i.e. are available deals likely to be worse after the announcement?
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When to switch
Hi there, hope you can help an occasional visitor here. Circumstances are fairly "standard", older couple living in 3 bed bungalow with gas central heating, electric cooking/showers etc, no special needs. My fixed deal with Eon has just ended and I can see all my future options on the cheap energy club. I am sure you can…
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Economy 7 / 7am cheap rate
It's probably been asked a million times already but does anyone know which electricity supplier I should use if I want the old economy 7 tariff? Usually that was 12am to 7am at the lower rate. A lot of companies now have reduced their overnight window and that's not as good for me. Some end at 5:30am, a lot of them end at…
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Octopus fixed rate ?
My current deal is due to end next month gas electricity Standing charge 28.51p per day 41.35p per day Unit rate 5.36p per kWh 21.06p per kWh What is the cheapest option for me to switch to ? Octopus fixed 12 months is Standing charge 28.42p per day 44.35p per day Unit rate 7.07p per kWh 25.79p per kWh Early exit fee £100
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Scottish power
Can someone help please , I moved out of my house yesterday 25th May , went to close my account I gave gas read which is fine , I have a prepayment non smart meter with Scottish power but they are saying my move out reads are high , they are saying I sent in a meter read on the 20th of April which never happened of 51140…
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Clarification of Gas standing charge?
In early April we went all electric for our home. Mid April we had the Gas Meter removed from the side of the house. I believed at that time, as the house does not have access to a Gas supply that the standing charge would stop. I have now been told by my supplier that in order for this to happen we will need to have the…
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Electricians:Would BS 1363 itself need updating to formally allow bidirectional energy flow/backfeed
With BS 7671 Amendment 4 and the upcoming BSI plug-in solar standard, what specific amendments would still be needed for true legal/safe backfeeding into a standard UK 13A socket? From what I understand, the main issue isn’t the wattage itself (e.g. 600–800W), but that BS 1363 sockets are designed as power outlets rather…
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Help! Student renting and must arrange own bills
My grandson is heading into his second year at Uni and would like to share a flat with two friends. They've found somewhere but bills aren't included. He told me they've been quoted £30 per student per week with Unihomes to cover tv license, water, insurance, gas, electricity and broadband. To me that seems high, but it…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Back billing, Are you eligible?
We see a lot of back billing threads here is there a guide to whether you are eligible or not as we get a lot of crossed information so what is the actual truth of it all? Here is the ofgem information but from other posts here it's a little more nuenced than it first appears…
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BG seems to have altered my meter record, and is now trying to bill me a lot
I was wondering if anyone had experience of British Gas deleting their existing meter record, and replacing it with another. It appears they are trying to create an appearance that I have been assigned a specific meter, with serial code. However, it does not match my bills. The serial number of my neighbor is clearly…
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MSE News: Smart meter problems? You could be automatically compensated under new rules
If you're having issues with your smart meter or its installation, you'll be eligible for automatic compensation from 23 February, the energy regulator has confirmed today (Friday 30 January). But this won't yet be payable if your meter's gone 'dumb' and doesn't send readings to your supplier… Read the full story:…
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Is my New IHD Broken?
On Monday I had new smart meters fitted by BG and they are sending data to BG, I can see my usage on the BG app. However the IHD is displaying awaiting data please see system status. I have it plugged in to a socket on the other side of the meters so the WIFI signal is shown as maximum so how long does it take to…
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Supplier has not complied with Ombudsman
Unusual circumstances but the Ombudsman ruled that my energy supplier should NIL bill me (new build site on generators no grid connection yet) but my supplier is still sending bills. Ive been back to the Ombudsman so many times its ridiculous. Now I have 6 missed payments on my credit file and my credit score has gone down…
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Energy bill still wrong after a year
Do back-billing rules over a year apply to me? I complained to my energy supplier in July that the bill was incorrect. I went to the Ombudsman, and they told the supplier to bill me correctly. The energy company is still generating an incorrect bill. I have gone back to the Ombudsman, and they are asking the supplier to…
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Uswitch 25 hours free electricity
I’ve seen a promotion advertised by Uswitch offering 25 hours free electricity if you connect your smart meter. Has anyone taken part in this before as I think they may have ran something similar at Christmas? I assume the catch is they collect and sell your usage data to target you with tailored tariffs?…
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Issue with energy company charges
We live in a big older property E-on the gas and electricity provider has admitted that there has been a fault with the meter They have said that it is now fixed It is too old and cannot have a smart meter fitted E-on is trying to say that the amount owed is around £5,000 due to the faulty meter This amount stems back over…
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British Gas back billing
I’ve been a BG customer for many years and have switched tariff with them a couple of times during that period. I pay by DD every month. last year I noticed that BG had not cut a statement since March 2024. I contacted them and they said there was a technical issue with the smart meter (I had daily gas and electric usage…
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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Most recent: Yorkshire Water - poor billing by Peter999_2
23 May at 6:27PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.