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What’s the real truth
My 2024 NWL water bill has gone up 11.8%. When I queried the increase with NWL, they told me that the rateable value part of the bill for water and sewerage had gone up by 8.8% only. When I questioned that this 8.8% increase doesn’t amount to the 11.8% increase they put me on hold. When they came back a few mins later they…
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Water Company Claim Legal Action
Newbie and long time lurker here! We would be very grateful for any thoughts on the following situation. It may be that it is not worth pursuing at all... Unfortunately our water supplier is one now famous for all the wrong reasons. Following a burst mains water pipe in the middle of our street in January this year, we…
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VAT on water bill
We live in our business and I believe domestic water use is VAT exempt. We have been charged 20% VAT. Waterplus have agreed we are exempt but will only return VAT till last April and no further back, we are not VAT registered so cannot claim it back. should Waterplus pay it all back or for a number of years as it dates…
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Water meter
After changing water suppliers I've managed to find out that my water meter is connected to the residential property above and I have been paying their bills as well as mine. I've asked my water company to carry out a match meter to property inspection but they are ignoring my request. Can I insist on this. The company…
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Water bill higher than my neighbours
Hi, I have recently received my water bill for next April and when talking to a neighbour they were surprised it is at least £20 higher than theirs and they are 4 in a 3 bedroom house where there is only two of us in a 3 bedroom house. When I contacted Thames water they said I should request a meter but I cannot have a…
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Severn Trent water bill rise
I’m not on a meter have 4 people in house with 3 bedrooms and one bathroom. My bill has gone up by nearly 18% but average rise is 7% for Severn Trent . How can it be so high. I’m sure year before 23/24 it went up by 14%. Do they know how much I am using
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Martin Lewis: Check if you could save £100s on your water bill with a meter
MoneySavingExpert.com founder Martin Lewis has urged households to check if they can save money on their water bills by having a meter fitted. Read the full story: Martin Lewis: Check if you could save £100s on your water bill with a meter If you haven’t already, join the forum to reply.
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Communal Soakaway - Developer Notification
We moved to a new build in November 2022 S81 postcode. One of the key features the selling agent (Keepmoat) mentioned to us when we were in the purchase process was there would be no surface water charges as the entire estate drains into a communal soakaway. You can't miss it, it is the size of a football field when you…
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Affinity Water Unpaid Direct Debit Charges
Has anyone else experienced these huge £11 unpaid direct debit charges from Affinity water. i have just helped my son with his bills and released that he has been getting charged £11 every month or more for unpaid direct debits. I think this is outrageous and far to high for an unpaid direct debit charge, when they haven't…
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Can someone break down how billing works moving to water meter?
Apologies for basic question but reading on welsh water i still not sure how billing works at the start of water meter install. I know every 6 months readings are checked and then you are billed. My water meter is being installed today, do I stay on my non measured for another 6 months then I pay monthly measured? Or do…
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Water charges SES- boundary changes.
Does anyone know where I can find a detailed boundary map for SES Water. The map on their website is vague and doesn't show any details about what roads are covered under the 3 different boundaries ie: Southern, Northern 1 and Northern 2.
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Water and sewerage bills to rise by £28 a year in England and Wales and by £36 a year in Scotland
The majority of households in England, Scotland and Wales will see water bills rise from April. However, prices vary depending on where you live and not everyone will see an increase. See our full breakdown: Water and sewerage bills to rise by £28 a year in England and Wales and by £36 a year in Scotland – here's what's…
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Severn Trent DD reduction
With the large increase in next year's bill I looked into what I was paying and it turns out I'm paying over 8 months .By opening an online account I was able to change this to 12 months. Just in case you didn't know,like me.
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Southern Water price increase 2024/25
Southern Water's website states that "for the average household, water only bills will go up by 7.7%". Later down the page, under "Charges for assessed properties" there's a table showing that water charge prices for single occupier properties drop by 9.6% and for 1 to 5 bedroom properties, prices increase by 14.1%.…
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How much water does a pressure washer use, and the impact on water meter bill
I am considering changing over to a water meter. I have used the CCW template to assess usage but as I do maybe 15-20 hrs a year using the pressure washer (lots of hard-standing,loong paths and long flagged drive) I cannot find a way to estimate this. If I add '20 hours hose-pipe' it's astronomical........has anyone ever…
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Cheaper Water Bills Article Discussion
This thread is specifically to discuss the content of the Slash The Cost Of Water Bills To discuss or ask a question about this article: click reply
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Water rates
I am really unsatisfied with my current water bill, when I moved into my 2 Bed Terrace in 2018 my water bill was £149.97 increased the next year by a whopping £111.89 then the next year increased by £9.01 the next year £8.59 the year after £33.15 the next year £39.51 and for this year it is increased by £58.74 making the…
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New water meter fitted, bills have gone down but...
Do I have any recourse on the fact that last years bill was 600 before a new meter was fitted and now it's dropped to 300. But of pisstake by Thames water for a single bloke in a one bed flat!
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Water Bill in advance - Severn Trent
We received a water bill this month for the next 12 months, asking for payment immediately. We have setup a 12m payment plan via Direct Debit. It feels weird to be paying for our water supply upfront and not in-arrears. Is this normal?
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South Staffs Water
We have just received our new water bill and it's a staggering £677.27. We moved in this property in 2006 and after speaking to others this seems incredibly high compared to the national average. I have tried to look into it and now emailed South Staffs but just wondered if anyone thought that this was correct? We live in…