Water bill higher than my neighbours
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Nafta
Posts: 43 Forumite
in Water bills
Hi, I have recently received my water bill for next April and when talking to a neighbour they were surprised it is at least £20 higher than theirs and they are 4 in a 3 bedroom house where there is only two of us in a 3 bedroom house. When I contacted Thames water they said I should request a meter but I cannot have a meter installed as I am a council tenant. Can I then ask them to bill be as an assessed household? Because I did ask for this and they refused.
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Nafta said:Hi, I have recently received my water bill for next April and when talking to a neighbour they were surprised it is at least £20 higher than theirs and they are 4 in a 3 bedroom house where there is only two of us in a 3 bedroom house. When I contacted Thames water they said I should request a meter but I cannot have a meter installed as I am a council tenant. Can I then ask them to bill be as an assessed household? Because I did ask for this and they refused.0
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Okay, so I did ask and I was told no to water meter. However how is it possible that a same size house, in the street, more people living there have a water bill £20 or more cheaper than mine. they are also council tenants with no water meter. I do not think that is fair
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Nafta said:Okay, so I did ask and I was told no to water meter.Nafta said:However how is it possible that a same size house, in the street, more people living there have a water bill £20 or more cheaper than mine. they are also council tenants with no water meter.Nafta said:I do not think that is fair0
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Is it metred? Or do they know how many people are living there? When I moved homes the water company explicity asked how many people were living there and based the pricing of that. Perhaps that could have something to do with it?0
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Section 11 of the Water Industry Act 1999 states that a landlord cannot refuse to let you get a water meter installed, unless you have a fixed term tenancy of less than six months. Might be worth quoting that to them and see what they say?
https://www.legislation.gov.uk/ukpga/1999/90 -
I'd always assumed my neighbours and I would all have the same water bill as the houses are pretty much identical, but one neighbour was complaining about her bill and its around twice what ours is - neither of us are on water metersMake £2023 in 2023 (#36) £3479.30/£2023
Make £2024 in 2024...0
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