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First Direct - what are the security questions?
I forgot whatever security answers I gave when I set my First Direct account up a few years back. Recently when I called up to speak to an FD agent this became apparent (the scrap of paper that I thought held obscure reminders to the answers was of no help!) - so after passing through security using other methods, the…
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TSB £200 bank switch starting 13th Jan 2026
Hi, TSB has launched a new switch incentive campaign today rewarding those eligible with £200 Terms and Conditions https://www.tsb.co.uk/current-accounts/switching-bank-account.html "If you’ve received an incentive or benefit for switching to TSB Bank plc using the Current Account Switch Service since
1 October 2022,…
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Transfer of bank balance during the switching process
I got talking to my daughter about the switching process the other day and she asked me if I ever let a large balance go over to the new account during the switch or hold some back and then transfer later. I replied not more than 1K and this got me thinking. How much cash do other people transfer during a switch and has…
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£50 in Amazon gift cards for opening an Amazon Barclaycard credit card (ends 09/04/2026)
This offer has now ended, however you can now get a £20 Amazon gift card for applying on or after 10th April 2026 and being accepted + a £10 Amazon gift card for activating the card in the app. This seems like a fairly simple offer. Apply for an Amazon Barclaycard through your Amazon account and if accepted you get a £40…
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Direct Debit Account Name
Hi all, Apologies if this is in the wrong category but just need some advice. I have a friend who has had a Direct Debit set up on their account but it turns out it was her elderly mother who did it using my friends account over the phone. We've reviewed the call and at no point was she asked to confirm the name on the…
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Unauthorised item on bank account
I check my bank account daily and this morning there was a payment to Apple dated today of £89.99. This payment was made using my new debit card. I’m sure I haven’t used my new card for any Apple payments and I have no idea what it is for (it says it’s a recurring payment). My bank have advised that I contact Apple direct…
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First Direct Perks
Seems like a new reward scheme incoming?
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Shop assistant had my debit card for 2 mins, fraud?
Gave my debit card to my kid to buy a donut so he could use it on tap and pay then he left it with shop assistant for 2 mins and came to get me. Card didn't work. With my card he could've taken a photo and got my acc number/sort code cvc number and 16 digit number and name? What shall I do?
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Danske £200 Switch Offer (29/01/2026 to 22/03/2026) - NI only
A new Danske switch offer is now available. T&Cs. Offer has ended. What you need to do: To open a new Danske Reward, Choice or Freedom current account you must be resident in NI.
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Existing Customers?
I'm pretty sure I only applied for this offer as I saw it was available to existing customers. I switched from a classic plus to a spend and save believing this was eligible but alas no bonus granted (all other criterea fulfilled). I have just been told by TSB this offer was for switching in from another bank - did I…
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HyperJar Outage 7th April
We've been using HyperJar for my son for years now, and it's been great. He's used it in Ireland and for spending when on school trips and out with friends. Until today, when he tried to pay for lunch at KFC with his friends and his transaction was reversed 3 times, then declined, even though he had plenty of funds…
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Nationwide Flexdirect current account
Hello, Im musing over opening this current account. Am I right in thinking that if l deposit £500 into it, then take it back out and redeposit that will cover me for the minimum amount per month for the year (£1000 monthly)? Also, just leave £1500 sitting in the account for the year to get the 5% saving? I currently also…
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Missing Bank Accounts
Has anyone had a similar issue with Nationwide UK. I have two accounts of my own and two accounts from when my children were younger that have “disappeared” from my Nationwide app. I raised this over a week ago and they have still not been able to tell me where the accounts and money are (over £40k in total). They keep…
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More Lloyds, Halifax and Bank of Scotland branches to shut in 2025/26
Lloyds, Halifax and Bank of Scotland, which are all part of the Lloyds Banking Group, will shut at least another 136 bank branches in 2025 and 2026. We've rounded up the new closures for each brand and what to do if you still want face-to-face banking. Read the full story: More Lloyds, Halifax and Bank of Scotland branches…
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Chase UK discussion
Thought we would have heard something by now
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TSB SWITCH ACCOUNTS
It would appear that there are hoops to go through when you open an account with TSB. I used the link from MSE to switch accounts but apparently I done it incorrectly and have not received any bonus because you actually have to open an account then you have to apply for the "Switch" I'm not the only one to do this as TSB…
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MSE News: Lloyd Banking Group users complaining about recent app glitch being paid compensation
Thousands of Lloyds, Halifax and Bank of Scotland customers have been paid an average of £40 each in "goodwill payments" after complaining to their bank about a major mobile banking glitch earlier this month. Here's what you need to know… Read the full story:…
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Chip and debit card deposits
Has Chip stopped accepting debit card deposits? Or am I just unable to find how to do it?
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Nationwide New Look
The "improvements" Nationwide have made are far from helpful. I tried to stick with the new version, but a few minutes and a few problem have induced me to switch back. 1 Views are much more spread out/ Much more scrolling needed to reach the section you want 2 Taken away the ability to hover over a menus and see a list.…
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Santander Edge Savings 12 months bonus up
My 12 months on the bonus Santander rate of 6% is coming up. I opened the account on 16 April 2025 and received the first interest on 17 May 2025. From what I remember, you can only have 2 Santander Edge Savings accounts so I plan to close these two accounts and open two new Santander accounts with the 6%. Is this how I…