Nationwide New Look

Stoodles

The "improvements" Nationwide have made are far from helpful. I tried to stick with the new version, but a few minutes and a few problem have induced me to switch back.

1 Views are much more spread out/ Much more scrolling needed to reach the section you want

2 Taken away the ability to hover over a menus and see a list. So if you want to switch between accounts you have to go back to the main screen, then click on another account, having first scrolled down to reach it. This facility is lost even when you switch back to old style

3. The one that clinched it for me - transactions are shown as a single column. Credits and debits are not in their own columns. Worst of all, there is no balance after each transaction.

Of course, there is nowhere to comment on the changes.

Robin9

Perhaps this is being rolled out - mine hasn't changed

etienneg

Interesting. I have just logged on and can't see any of the changes mentioned above. However, they have - FINALLY - added a Reference column, so when the payee is myself I can now see which bank/BS it has gone to.

Or are you talking about the app rather than online?

steven141

I still have the same app as before. Not sure if it has been rolled out to everyone?

1stTimer

My app is the same still, is this the website?

MattMattMattUK

Are you talking about the changes they made around a year ago, or some new changes?

Stoodles

I'm on the website, which now looks very much like the app.

Stoodles

They say

Switching back to the original look

Need to get used to the changes? You can switch back to the original look for a short time. Select the New look switch on the Your accounts page.

So it looks as if we will be forced to accept the New, much worse, look quite soon.

I find the single column of transactions very hard to decipher. If I look closely, they have + or - before them, but on the "proper" view used previously in online baking I didn't need to look closely - they were clearly in their own columns. Makes it much harder to reconcile against my spreadsheet.

wmb194

https://forums.moneysavingexpert.com/discussion/comment/81911447#Comment_81911447

When I checked yesterday I still had the old look but today I have the "new" look. Yes, looks like the app. I don't mind it - the old look was very 1999 - though as you say it's lost the account switching menu and you now have to go back to the home screen to do that.

In addition to pluses and minuses, credits and debits are coloured green and black respectively so it's not too bad for me.

If you want a layout in browser based banking that clearly shows debits and credits in columns have a look at Lloyds/Halifax/BoS: see picture.

Stoodles

Nationwide has been my main bank for 30 plus years, but my first thought was to change to one with a more accessible layout. But, how long would it be before they decide we want a clone of the app interface?

I can't think of a reason to stay loyal to Nationwide now though. Once their customer service was superb, but now it as bad as everyone else.

wmb194

https://forums.moneysavingexpert.com/discussion/comment/81912961#Comment_81912961

You can only play the ball that’s in front of you. Particularly for its Premier account, Lloyds has a good switching offer on at the moment.

https://www.lloydsbank.com/current-accounts/switch.html