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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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BG, EDF, Eon & Octopus to offer lower standing charge option - DON'T GET TOO EXCITED!
Martin Lewis has previously claimed Ofgem's promised lower standing charge tariff option from January this year has suffered a death by a 1000 cuts. He now thinks it may not happen at all, or if it does, "not enough people will switch and they'll say, 'it wasn't worth it'."…
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April price cap announcement, fall of 7%
https://www.ofgem.gov.uk/news/changes-energy-price-cap-between-1-april-and-30-june-2026 From 1 April to 30 June 2026 energy prices will go down by £117 or 7% for a typical household who use electricity and gas and pay by Direct Debit. These households will save around £10 a month. Compared to the level between April and…
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how to stop threatening letters - Scottish Power
My mother has recently moved house and the previous occupant were with Scottish power so she's done the meter readings and her new account is set up, all good. But there is an outstanding bill £65 ish from prior to her moving in, and Scottish Power are writing to "the occupier" threatening debt collectors. It's not her…
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SO energy
Has anyone had conversations with SO energy with regards to fixed tariff and the budget reductions from April 2026? I called them to clarify their position as I am considering tranfering to them to an EV tariff. I asked if I signed up to their fixed tariff would they reduce the tariff in April when the discounts apply. I…
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Octopus Energy Fixed Ending 8th April
Hi All We are FTBers so new to all this and coming to the end of our first year with Octopus energy. The fixed rate tariff ends on the 8th April. Is it better to wait until 1st April to shop round for the best deal for the next year or look around now
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Beware of British Gas back-billing - know your rights
British Gas emailed me today (24th Feb 2026): Pay your outstanding balance of £106.14 or face a debt collection agency and debt collection fees. I ceased to be a British Gas customer in December 2023, I paid my final bill and received a refund of £61.07 bringing the account to a complete close with balance of zero, job…
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Fuse Energy Fixed Rate Tariffs 2026
£50 Early Exit Fees apply per fuel unless otherwise stated On offer today are: Jan Fixed (15m) v1 Jan Fixed (13m) v3 Jan Fixed (12m) v3 Don't worry, Fuse Energy will show you all their tariffs in the cheapest value order for you. Even if you have an E7 meter, they will offer you the single rate tariff option online if you…
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Back billing - but in credit so Energy Ombudsman found in favour of supplier
Can anyone help with this please? We had a bill shock in September 2025 when our energy supplier sent us our statement and had taken an extra £400 for energy used in March 2023 that they had not charged us for through their own error. (We had provided meter readings). Over the years we had maintained the suggested direct…
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Changing energy tariff to fixed lighter mse feb27v1
Hello I'm currently on a British gas dual fuel fixed tariff v94 The fixed lighter mse feb27v1 British gas tariff is cheaper Would I be able to switch with no penalty charge as both are fixed British gas tariffs ? Many thanks for your help
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Energy searches
so might be a daft question, but I compare my energy on say cec, and it’s saving me £200, is that inclusive of the April drop or not? ( as if it already includes that, then there’s no point in moving as I’ll save nearly that anyway). Or am I saving £200 AND the April drop as well?
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High standing charge for communal electricity supply in block of flats
This discussion was created from comments split from: Standing Charges on Gas And Electricity supplies.
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Octopus Go Intelligent Tariff - recent changes
Can anyone understand the recent changes? I've watched several YouTube videos and they all have a different interpretation of the new and highly complicated rules. It's very hard to make heads or tails. To make matters worse, a friend who's already with Octopus (I'm still considering, having now bought an EV) told me about…
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British Gas problems with account
Hi, Been with BG for years never been a problem with them until Oct last year. In Oct could not log in their web site, had to phone them to this sorted out which took a while, got my account back but all my gas/elec reading were completely messed up, took them 2 weeks to sort it out and got a Statement from them. The new…
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Advice needed on Changing FIT providers
We know we can change FIT suppliers once in 12 months. We've never switched FIT supplier before so Scottish Power currently pay our FIT monies with the export based on Deemed 50%. Having considered advice given on a previous post re our solar panel system, we have gathered the info to apply to Octopus Outgoing tariff which…
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Bright app down ?
As title ,my Bright app is not showing any data since early hours of Thursday morning. Meters are reporting as expected to my supplier ,Fuse.
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Nationwide Renewables - Solar Panels
Has anyone else had dealings with Nationwide Renewables? They installed Solar Panels at my Fathers last July but have yet to provide any certification at all. They are not MCS certified and not a part of the REAL registration scheme or even subscribing to the Ombudsman. I'm in discussion with a Complaints Manager who,…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Smart Export Guarantee while on an OVO Fixed Tariff
I have invested in a 8kW of solar panels with a Tesla Powerwall 3 set up that will be installed next week. Long term it looks like the best tariff for this set up will be Octopus' Intelligent Flux tariff. However in the near term I am contracted to OVO on their Extended Fixed plan, with two £75 early exit penalties for…
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British Gas Web Site - ERR_SSL_PROTOCOL_ERROR
For at least two weeks I have been unable to get into the British Gas web site through any means (apart from the App on my Phone) Their customer service seem to be unaware (or not interested) in this issue and try to blame my Internet Provider. I cannot get onto www.britishgas.co.uk by any means thru Chrome or Edge.…
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