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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Can I be forced to have a smart meter?
Hi, I'm new here so please forgive any faux pas... but here goes. We have solar panels on the roof, which don't make us a huge amount of money; but they make us more than they would otherwise because we have an old analog meter which actually rolls backwards while the panels are generating juice. Obviously we'd like to…
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Reduction to existing fix rates from April - will there be a cut off date for signing up?
I asked this in another thread, but maybe it needs a space of its own. My fix rate tariff ends in early April. I’m aware of the “£150 reduction” coming up from 1st April and I know that the energy companies are (mostly) planing to apply this reduction to their existing fixed rate customers too by reducing the fix that they…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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How quickly do Big Energy Switch options run out?
Evening all, I'm currently with Octopus on their Money Saving Octopus promo tariff. The tariff does have a £25 exit fee per fuel, however the new British Gas tariff is about £120 cheaper per year compared to Octopus (shocking to me, but I assume Octopus are no longer the great deal they used to be in the past) A couple of…
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Energy club cashback
Has anyone else had difficulty getting the promised cashback after switching through the energy club? I switched 14 months ago and I'm still waiting. I checked the energy club today to look at the latest deals and see the savings include the cashback. I've contacted the energy club and the response is that they have not…
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What energy tariff should I be considering for a Phev?
Currently on Octopus Loyal 16M Fixed at 24.5p and 66p standing Lec, and 6.62 and 29.3p standing Gas. We have a Phev. It's only 14kWh, but it would be nice to have it regularly topped up at a cheap rate overnight from a standard socket at 2.4kW. No interest in adding the more powerful charger (3.7kW?) as that would require…
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British Gas Homecare
Has anyone else had issues with booking an appointment with British Gas homecare? I pay a monthly direct debit but feel like I can’t get the service I am paying for! They are fully booked until May! We cant do week days as we both work full time. If I leave it till May that will mean my boiler has been waiting over 6…
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EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
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Collective deals missing
I am checking my Cheap Energy Club recommendations as my fixed contract is about to end but I don't see the collective deals for BG and Fuse. I see other deals from these two providers further down the list but not the collective deals referred to in the MSE newsletter. Do others see these deals or are we supposed to do…
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Plans to change what households make from solar Feed-in Tariffs 'feels a breach of pro
If you're one of the 800,000+ households in England, Wales or Scotland being paid to generate your own electricity via renewable technology under the Feed-In Tariff scheme, you could earn less in the long run under new Government plans. Martin Lewis: Plans to change what households make from solar Feed-in Tariffs 'feels a…
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My dreams for a Solar Powered life
I have dreams for Panels on the (detached) garage roof - with a battery in the garage and a charge point on the side of the garage for an EV …….the garage runs N-S. With a connection back to the house - to allow use directly from the panels as well as the battery (at night and dull days). Our electricity consumption is low…
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Cheap energy club switch
I get my gas and electricity from British Gas. I wish to change to a different tariff with them using the cheap energy club system. When I fill out the application form correctly and press the proceed to switch button it informs me British Gas cannot find my existing account. Can anyone help with this problem
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Octopus Go Intelligent Tariff - recent changes
Can anyone understand the recent changes? I've watched several YouTube videos and they all have a different interpretation of the new and highly complicated rules. It's very hard to make heads or tails. To make matters worse, a friend who's already with Octopus (I'm still considering, having now bought an EV) told me about…
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OVO Billing- Advice Needed
I bought a property on 19th December (and as it's a project, we're still in the process of moving in fully) On the date I got the keys, I rang OVO energy to set up an account and advised them that the Gas Meter wasn't working- they went through all of the steps with us to rectify it at the time but instead got an Engineer…
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new octopus 14mth fix
i see another new 14 month fix is out on octopus gas is again cheaper also electric SC has came down a lot also price per unit is down so worth checking it out
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Is anyone using a powerstation as a home battery for savings with Economy 7?
Is anyone using a powerstationa s a home battery for savings with Economy 7? I'll explain why I am considering the above. I have been camping for decades and a couple a years ago I bought a 300w, 300Wh powerstation, portable car compressor fridge and a foldable 100w solar panel. It last about 2.5 days without sun, but…
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Eon Next - Back billing issue?
Hi, I am wondering if anyone is able to advise or clarify the rules on back billing and whether it would apply in my case. On 9th January 2026 I received a statement/bill for the amount of £68.37 from Eon Next for "Gas (estimated) 27 January 2023 - 14 February 2023. On 7th January 2023 I had a pre-payment gas meter removed…
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Smart Meters Supplier IHD Customer Exploitation
Just switched from Octopus Energy to another of the large ‘big six’ established energy suppliers. Have come across a new potential and massive potential waste of IHDs that may be being sent to landfill prematurely resulting in customers being encouraged or feeling their only solution is to pay for extortionately priced…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
For questions about water supply to your home.
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Most recent: 60% rise in monthly billing - WaterSure Wales by Lorian
6 February at 7:09PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.