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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Octopus energy variable DD
What was the outcome of the above topic. I am now enc the same problem with potential more than 1 DD a month - I'm only on a pension.
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Octopus Snug and Switching Problem
I switched to Octopus Snug in September last year and since then have been unable to obtain Economy 7 quotes, all the comparison websites think I'm on a normal tariff. I did speak to someone at Octopus about this a while ago but just got "it wouldn't be us" which was very helpful!! Just wondered if anyone else had…
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Outfox not following price cap changes April 1st
Boo!!!! https://help.outfox.energy/hc/en-gb/articles/26061241119516-Important-Information-About-the-April-2026-Price-Change If you’re on a fixed tariff, your prices (unit rates and standing charges) will stay the same until your contract ends. Your total bill will still depend on how much energy you use. If you’re on a…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Opinion needed on failed supplier switch compensation.
So situation as follows. No welcome message on meter or IHD, when it usually shows on a switch. New supplier has admitted verbally and in writing problems their side, but not in wording that says switch is failed, in their words its just a meter communication error. Meter is actually communicating, Bright service still…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Should I upgrade my BG smart meter?
Hi all. Received an email from British Gas saying: "We’re currently in your area carrying out smart meter upgrades for our customers. As your smart meters are first-generation models, we’re getting in touch as we’d like to book you in for a free upgrade to newer, more efficient versions." ---- I've not really had any…
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Nationwide Renewables - Solar Panels
Has anyone else had dealings with Nationwide Renewables? They installed Solar Panels at my Fathers last July but have yet to provide any certification at all. They are not MCS certified and not a part of the REAL registration scheme or even subscribing to the Ombudsman. I'm in discussion with a Complaints Manager who,…
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Intelligent Octopus Go
we have checked 🐙 bill breakdown for the last year and found we’ve been charged svt rate for time slots when our EV was charging and have proof of this from the OHME app. aware it’s a beta programme so not sure whether to pursue it and wondered if anyone on here has the same experience? It adds up to around £30 over the…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Utility Warehouse Economy 7 prices April 2026
Just ran a quote with UW to check the new prices from April. I was expecting a decrease in line with the price cap, but I received a shock! Currently on the value tariff my rates are: Day: 40.42p per kwh Night: 5.697p per kwy S/C: 53.535p per day I use 921kwh per year during the day and 5550kwh per year during the night,…
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Octopus still no refund after 13 days!
I’ve been trying to get a £460 account credit refunded after the account holder passed away, and you wouldn’t believe how difficult Octopus makes it. I can send them money in milliseconds, but they take forever to process a refund. Seven calls (all recorded on my iPhone), more than ten emails, and three messages to “king…
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Octopus IOF new rates April
I got this through now Eastern SC up and difference between peak and normal is smaller , c 1p / kWh. Greg says 50p/month on SC errm 3.802 / day does NOT equal 50p / month, back to school Greg.
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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Smart Export Guarantee while on an OVO Fixed Tariff
I have invested in a 8kW of solar panels with a Tesla Powerwall 3 set up that will be installed next week. Long term it looks like the best tariff for this set up will be Octopus' Intelligent Flux tariff. However in the near term I am contracted to OVO on their Extended Fixed plan, with two £75 early exit penalties for…
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whether to switch?
I am a new member. I have a fixed deal with British Gas which ends in August. I am concerned that come August, variable deals will be sky high given current events, and that no decent fixed deals will be available. So i was wondering whether to switch to another fixed deals now? There is a £100 exit fee. I have electricity…
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British gas intend fitting an unwanted smart meter...
As title, I have no wish to have one am I required to engage with them re this?
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April Tariff Changes and Direct Debit Recalc
I wonder if suppliers will re-calc Direct Debits after applying the new rates from April 1st. If they don't I can see lots of complaints from people who only focus on their DD that they haven't saved any money, and the suppliers will have more credit building up... I doubt they have considered it yet.
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Octopus Energy Inaccurate Customer Information
I am currently moving out of my current property and on a Octopus Fixed Sept 2025 v2 Fixed tariff which is due to expire on 1st Oct 2026. Octopus energy provides at my new property and the website information indicates that I can carryover my current tarrif in the new property. Link to information on their website…
For questions about water supply to your home.
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Most recent: Massive increase in water assessed charge? by ET22
25 March at 9:42PM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.