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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Heat Networks Back Billing
hi, I own a 1 bed flat that’s part of a heat network. Managing agents are Rendall and Rittner. Bills have been issued periodically over the last 10 years and are settled in full on time. Come 2025 and now 2026 and I am getting ‘back bills’ dating back to 2015 to the tune of several hundred £’s. The reason given for the…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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April price cap announcement, fall of 7%
https://www.ofgem.gov.uk/news/changes-energy-price-cap-between-1-april-and-30-june-2026 From 1 April to 30 June 2026 energy prices will go down by £117 or 7% for a typical household who use electricity and gas and pay by Direct Debit. These households will save around £10 a month. Compared to the level between April and…
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Replacing radiators
Could someone please advise on replacing radiators? I inherited my house a couple of years ago and had to replace the boiler when we moved in. At the same time, the gas engineer fitted new thermostats onto the old radiators, but did not mention changing them, despite them being very old (I now know this was not great, but…
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Octopus Energy Variable Direct Debit
I am having problems with Octopus Energy (been a customer for over 6 years) relating to my DD. My DD is a variable one and, up until recently, meant that a monthly variable amount (dependent on energy usage that month) was taken from my bank account on, or around the 9th of the month. Now, it seems, Octopus have decided…
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Changing energy tariff to fixed lighter mse feb27v1
Hello I'm currently on a British gas dual fuel fixed tariff v94 The fixed lighter mse feb27v1 British gas tariff is cheaper Would I be able to switch with no penalty charge as both are fixed British gas tariffs ? Many thanks for your help
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MSE Cheap energy club -British Gas Collective Feb27 problems
I have tried to transfer to this tariff and have been refused. I am an existing customer in credit. The MPAN/MPRN numbers are correct. I have done online chat with British Gas 3 times and have been told My area cannot have this tariff it is not available until the end of the month This tariff is gas only and I am a dual…
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Standing charge April 2026 electricity
Am I right in assuming that the standing charge for electricity is INCREASING but the charge for gas is decreasing?
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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Reduction in heating oil prices too?
It's a shame those on heating oil won't see a reduction on the 1st April. Gets tin hat!
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Smart meter installed now the energy company want to charge more
on a fixed tariff with EDF (ends Sep 26), Have been waiting over 5 months for a smart meter due to issues of non arrival and then an emergency by the installer I finally got it installed last week. Am wanting to add an EV tariff to my fixed tariff but now they are asking me to pay more standing charge/tariff change for…
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BG, EDF, Eon & Octopus to offer lower standing charge option - DON'T GET TOO EXCITED!
Martin Lewis has previously claimed Ofgem's promised lower standing charge tariff option from January this year has suffered a death by a 1000 cuts. He now thinks it may not happen at all, or if it does, "not enough people will switch and they'll say, 'it wasn't worth it'."…
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MSE News: Smart meter problems? You could be automatically compensated under new rules
If you're having issues with your smart meter or its installation, you'll be eligible for automatic compensation from 23 February, the energy regulator has confirmed today (Friday 30 January). But this won't yet be payable if your meter's gone 'dumb' and doesn't send readings to your supplier… Read the full story:…
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The British Gas Big Switch tariff doesn't show up if you select gas only
The MSE email said the British Gas Big Switch tariff was "For: Dual fuel/elec or gas only". I only want to switch gas, as I'm on Octopus Agile for electricity and that's working well for me. If I go to the Cheap Energy Club results page, it shows me the dual fuel British Gas Big Switch tariff at the top, but if I then…
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Fuse Energy Fixed Rate Tariffs 2026
£50 Early Exit Fees apply per fuel unless otherwise stated On offer today are: Jan Fixed (15m) v1 Jan Fixed (13m) v3 Jan Fixed (12m) v3 Don't worry, Fuse Energy will show you all their tariffs in the cheapest value order for you. Even if you have an E7 meter, they will offer you the single rate tariff option online if you…
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Warning - Money Expert Gas/Electricity Utility Switching Door to Door (again)
My elderly parents in their 80s were cold called by someone from Money Expert to have a free energy check. Apparently thought it was part of MSE so I'm not sure if that was part of the sales pitch or just the word association. They'd been told they could save £800 pa which seems ridiculous in the current climate.…
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Bright app down ?
As title ,my Bright app is not showing any data since early hours of Thursday morning. Meters are reporting as expected to my supplier ,Fuse.
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Back billing - but in credit so Energy Ombudsman found in favour of supplier
Can anyone help with this please? We had a bill shock in September 2025 when our energy supplier sent us our statement and had taken an extra £400 for energy used in March 2023 that they had not charged us for through their own error. (We had provided meter readings). Over the years we had maintained the suggested direct…
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World electricity price comparison
Take a look at Russia and Sudan https://worldpopulationreview.com/country-rankings/cost-of-electricity-by-country
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SO energy
Has anyone had conversations with SO energy with regards to fixed tariff and the budget reductions from April 2026? I called them to clarify their position as I am considering tranfering to them to an EV tariff. I asked if I signed up to their fixed tariff would they reduce the tariff in April when the discounts apply. I…
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