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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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British gas intend fitting an unwanted smart meter...
As title, I have no wish to have one am I required to engage with them re this?
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New Storage Heater Query
10 year old creda storage heater went on the blink despite electrician replacing thermostat & cut off switch Was either to hot or too cold every morning .Bought a new modern one ecostrad magma 3.4 kw. Obviously works on the reduced economy rate charging during the night. Early days trying to get used to it, & programming…
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Octopus Cosy heat pump and Intelligent Octopus GO tariff
I already own an EV and next week Octopus are installing a Cosy heat pump. My calculations indicate that I will be better off upgrading from GO to IOG than switching to the Cosy Octopus tariff. (your mileage may vary). Obviously I would like to take advantage of any cheap periods over and above the 6 hours from 23:30 to…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Best way to dispute energy and utility bills?
I've been overcharged by my energy supplier and broadband provider a few times this year. The process of disputing them is painful, hours on hold, having to quote regulations, escalating to managers. Has anyone found a good way to automate this or make it less painful? I know there's Resolver and Citizen's Advice but I'm…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Would someone care to try and explain this (Energy Price Cap)
So today my mother received an email detailing her new prices for G&E for April '26, for the record, she is on Economy 7, uses over a 12 month period, twice as much electricity at night than she does day, and has only one gas appliance, a heater in her front room. So, the changes are as follows… Electricity Standing Charge…
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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Metre readings
Hi My Mother who lives on her has 3 storage heaters and has economy 7 heating she currently pays £370 a month to British Gas and they have just put the DD up to £760 a month as they have said she is under paying. I have since looked at her bills and her day readings are a lot higher than her night readings. She has a smart…
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Octopus saving sessions
And it is on You have to opt in to take part !!
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Switching from octopus to eon
fixed until November with octopus 2025 v1 and thinking of switching to e on tracking 12m v11. just worried about the war and prices changing the prices by going up. Apparently I’ll save £116 a year. Just wondering if people are in a similar situation of wanting to switch earlier than their current fixed term because of the…
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Octopus still no refund after 13 days!
I’ve been trying to get a £460 account credit refunded after the account holder passed away, and you wouldn’t believe how difficult Octopus makes it. I can send them money in milliseconds, but they take forever to process a refund. Seven calls (all recorded on my iPhone), more than ten emails, and three messages to “king…
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Plug in Solar
I caught the last few seconds on radio four, about plug in solar coming to the UK. How does it work in other countries, where its already in use? I have seen examples of panels on a balcony and a flat roof, I have a outbuilding with a flat roof, so DIY would work for me. There are kits on ebay for £300+, would a system…
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E-On, fixed rate
being on a single rate with e-on i thought they would run alongside it a tou and free electric on a weekend etc and try to cut down on the 4-7pm time slot
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Moving Home - Fix or Keep on Variable ?
Hi All, I have read a few threads on here recently about fixing and wanted to ask about our current situation as we are moving house next week and want to lock in the best available deal ASAP. We are currently with UW on a Variable Double Gold tarrif which is - Electricity - 27.704 pence / kWh Gas - 5.658 pence / kWh I…
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E.On Next trying to pull a fast one?
Be warned… About two weeks ago, I took a gamble and decided to take out a one year fix with E.On Next (my existing company). As we mainly use during the day I was sure to chose a tariff that had the same day/night rate and this was confirmed in the email confirming the tariff change. get my first statement post change and…
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Confused about tracker vs fixed options savings
Apologies if I'm being dense here - my fixed SO Energy deal is coming to an end on 1st April and my household has very high gas usage. a couple of weeks ago I was looking for fixed price deals but everything had been withdrawn. i signed up to the Eon Next Pledge tracker (5.24p gas unit price), switching on 1st April I've…
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Using electricity in the barn that has not been paid for - HELP!
Ok so two years ago we moved into our new cottage which has an old milking barn outside which has a water and electric supply. The water in the outside barn is supplied from the mains at the house and so was the electricity we thought as the old meter in the barn is taped up. Unaware to us it now seems this not the case…
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Subscription solar panels
Hi, I've had to turn my heating off as I have oil and so looking at other options. My house is not suitable for a heat pump, but I have seen Sunsave offer a subscription solar panel option. I don't have the money to pay up front for solar panels. Has anyone got information (good or bad) about this company? thanks
For questions about water supply to your home.
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
436 discussions
12.1K comments
Most recent: Can anyone recommend Midea Air Source Heat Pump by Magnitio
20 March at 11:57AM
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.