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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Intelligent Octopus Go
we have checked 🐙 bill breakdown for the last year and found we’ve been charged svt rate for time slots when our EV was charging and have proof of this from the OHME app. aware it’s a beta programme so not sure whether to pursue it and wondered if anyone on here has the same experience? It adds up to around £30 over the…
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Octopus IOF new rates April
I got this through now Eastern SC up and difference between peak and normal is smaller , c 1p / kWh. Greg says 50p/month on SC errm 3.802 / day does NOT equal 50p / month, back to school Greg.
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April Tariff Changes and Direct Debit Recalc
I wonder if suppliers will re-calc Direct Debits after applying the new rates from April 1st. If they don't I can see lots of complaints from people who only focus on their DD that they haven't saved any money, and the suppliers will have more credit building up... I doubt they have considered it yet.
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Octopus Energy Inaccurate Customer Information
I am currently moving out of my current property and on a Octopus Fixed Sept 2025 v2 Fixed tariff which is due to expire on 1st Oct 2026. Octopus energy provides at my new property and the website information indicates that I can carryover my current tarrif in the new property. Link to information on their website…
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Outfox not following price cap changes April 1st
Boo!!!! https://help.outfox.energy/hc/en-gb/articles/26061241119516-Important-Information-About-the-April-2026-Price-Change If you’re on a fixed tariff, your prices (unit rates and standing charges) will stay the same until your contract ends. Your total bill will still depend on how much energy you use. If you’re on a…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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To fix now or wait until July?
I have octopus 16m fixed gas&electricity until June/july. I was looking to switch to the smart EDF tarriff where there's a lower standing charge rate. My daily electricity usage is from £0.47-1.20 per day and gas is ever only max £1.50 a day (excluding standing charges) Should I be looking to move now or wait?
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British gas intend fitting an unwanted smart meter...
As title, I have no wish to have one am I required to engage with them re this?
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British Gas refund of over £4,000 not received
I am the executor for an estate in which a property was sold in May 2025, the property had been empty since April 2024 and the gas had been turned off since then. I had been ringing them and giving meter readings between April 2024 and May 2025 but they continued to send estimated bills (none of which I paid as no gas was…
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Opinion needed on failed supplier switch compensation.
So situation as follows. No welcome message on meter or IHD, when it usually shows on a switch. New supplier has admitted verbally and in writing problems their side, but not in wording that says switch is failed, in their words its just a meter communication error. Meter is actually communicating, Bright service still…
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Utility Warehouse Economy 7 prices April 2026
Just ran a quote with UW to check the new prices from April. I was expecting a decrease in line with the price cap, but I received a shock! Currently on the value tariff my rates are: Day: 40.42p per kwh Night: 5.697p per kwy S/C: 53.535p per day I use 921kwh per year during the day and 5550kwh per year during the night,…
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Eon next smart, which deal to stick with
Hi all, first time poster, I wanted some advice on whether i should revert back to my deal ending 5th November (still in cooling off period) or stick to the new more expensive deal but gives me another 4 months of breathing room with the current crisis. Original deal which ends 05/11/2026 (if I revert back to it) Current…
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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When do you think energy companies will announce the 1st April prices for people on fixes?
How long will they leave it? Or is the plan to try and get away without offering the reduction? Citing “extraordinary circumstances”, “challenging conditions”, etc I’d like to know how much I’ll be paying.
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Credit fee
Hi everyone, Last year I was with Utility Warehouse for gas/elect/broadband but I had so many problems with them that I ended up taking them to the Ombudsman, which I won. I am now with a better energy supplier, and have been for 3 months, but now I am receiving letters saying that I owe UW £6 in credit fee? What is credit…
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I've jsut moved in and want to switch providers
Hello I'm a first-time buyer and have just moved into my new home. The gas and electricity suppliers are British Gas and I've looked at setting up a tariff directly through them. However, their options - whether fixed or variable - are way more expensive than what I've seen on comparison sites (including some other British…
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Smart meter gone dumb not have two years of bill to pay
hi. I noticed my usage on my bills were not the same as what they are charging me. Basically the smart meter went dumb for probably two years. BG are now sending me bills for £1600 as back payment. Are they allowed to do this as I thought they could only back pay for a certain amount of time? Many thanks
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Petition
If not allowed, please delete - I don’t think this is political, even though it is something that I think at least needs a debate in Parliament. As this has been highlighted on the TV and by Martin Lewis himself, I think it should be given some legs. If Martin wants to raise awareness of this it would be great, but I am…
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Why are Octopus increasing their standing charge by almost 10%?
Just received a big email from Octopus about how electricity Energy prices will be dropping in April following Octopus championing against some govt levies etc and how much I'm going to be saving on my electricity bill, overall £98.89 a year on an electricity bill of £1777 - so -5.5%…but at the same time they are…
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.