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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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EDF Fixed Tariffs 2026
Early Exit fees of £50 per fuel apply unless stated otherwise On offer currently is: Simply Fixed Feb27v6 Simply Fixed 2Yr Feb28v2 Note that the 2yr tariffs are always more expensive than the usual 12(ish) month tariffs Both tariffs have fixed end dates, rather than fixed durations Neither are particularly attractive atm,…
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MSE Cheap energy club -British Gas Collective Feb27 problems
I have tried to transfer to this tariff and have been refused. I am an existing customer in credit. The MPAN/MPRN numbers are correct. I have done online chat with British Gas 3 times and have been told My area cannot have this tariff it is not available until the end of the month This tariff is gas only and I am a dual…
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Back billing - but in credit so Energy Ombudsman found in favour of supplier
Can anyone help with this please? We had a bill shock in September 2025 when our energy supplier sent us our statement and had taken an extra £400 for energy used in March 2023 that they had not charged us for through their own error. (We had provided meter readings). Over the years we had maintained the suggested direct…
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Tomatopia Discussion 2026
Happy New Year! I thought we need a new Thread to discuss this - because not everyone uses Facebook. Has anyone else heard anything?
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Octopus Go Intelligent Tariff - recent changes
Can anyone understand the recent changes? I've watched several YouTube videos and they all have a different interpretation of the new and highly complicated rules. It's very hard to make heads or tails. To make matters worse, a friend who's already with Octopus (I'm still considering, having now bought an EV) told me about…
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Scottish Power accidentally deleted then re-opened me a new account without permission
The title is the very short of it, but in summary, I asked in December to change my tariff, they said there was an issue with my account that needed fixed first, and skip forward to now, and they managed to delete my account in error, set me up a new one, hard credit check me again in the process even though they told me…
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Fake Energy Advisors?
I don't know where to post this but I keep getting phone calls from people claiming to be my local energy advisor. When I tell them I'm on the telephone preference service they hang up so I guess it is a scam. The numbers are: 020-3424 9335 020-4600 0038 020-3424 9207 020-4601 9517 020-4601 9545 Every time I block a number…
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Cheap energy club switch
I get my gas and electricity from British Gas. I wish to change to a different tariff with them using the cheap energy club system. When I fill out the application form correctly and press the proceed to switch button it informs me British Gas cannot find my existing account. Can anyone help with this problem
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Modern Storage Heaters versus Standard Electric Radiators
I'm new here and was hoping for some advice. I have old storage heaters in my 2 bed flat, no gas connection. I have just had a new Smart Meter installed by Octopus and on std tarrif, waiting for them to revert me to Econo10 which is what I had before. One of my storage heaters has packed up, I have two in the living room,…
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British Gas switch through MSE question
I am currently with BG and was looking at that switch. Part of the process is where you put in what your current tariff with BG is. Mine is called “Cheapest Fix Tariff “ That tariff is not listed so I just choose any tariff to see what the actual unit and standing charges are. The day electricity and standing charge is a…
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British Gas Rip off Final Bill- Completed on new House
Hi there I completed on a house 25th Nov 2025 Ofcourse, took meter reading immediately & found out the house was supplied by British Gas- I did not want to stay with them *Old style meters, not smart meters FYI I was not at the new property for the 1st night & in between houses till 27th Nov restoring my rental to hand it…
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EDF Gas Smart Meter issues (ongoing...)
We have a smart meter with EDF for gas and electricity It’s been working ok for years. We pay monthly direct debit whole amount. In December 2024 I thought the debit was a little low but didn’t think too much about it. In January 2025 again, I saw a low debit so checked our EDF account and saw that the gas meter was only…
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Anyone heard of HomeEnergy?
I'm with Octopus in a 3-bed semi. I was lucky enough to sign up for fixed dual fuel for 2 years in June 21. So this ends in 4 days time. I hardly use any gas at all ever. I won't be using much LX either until it gets cold in September. Most comparison sites appear to have decided to give up. Weird. However, I found one…
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Big energy switch 26
I want to take up the latest energy switch, but my cheap energy club site is saying I'm still in a switch process from November 25. Any ideas to get pass this please?
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Eon Next - Back billing issue?
Hi, I am wondering if anyone is able to advise or clarify the rules on back billing and whether it would apply in my case. On 9th January 2026 I received a statement/bill for the amount of £68.37 from Eon Next for "Gas (estimated) 27 January 2023 - 14 February 2023. On 7th January 2023 I had a pre-payment gas meter removed…
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Energy and Broadband comparison with Spain
Just thought i would share this, I am wondering if the differences are due to Tax or profit from companies. We purchased a house in Spain in 2021, so sharing the prices in Spain then and also today, compared to the UK Broadband 600MB 20 euros per month in July 2021, price today still 20 euros (no increases) compared to my…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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0% boiler deals - which are the best
I'm going to need a new boiler some time in the next 12 months. I won't qualify for any of the grants and schemes as I earn too much, but I live alone so have to watch the pennies. Does anyone know where to find the best deals to help pay for a new boiler and installation over time? I've had a quick google and there are…
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My dreams for a Solar Powered life
I have dreams for Panels on the (detached) garage roof - with a battery in the garage and a charge point on the side of the garage for an EV …….the garage runs N-S. With a connection back to the house - to allow use directly from the panels as well as the battery (at night and dull days). Our electricity consumption is low…
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