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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Electric blanket
Can anyone recommend a good quality electric blanket for winter? I predicting quadruple energy costs by the time my fix ends in October, so will have to follow Martin's advice of heating the human. I suspect they will be in short supply in a few months. Thanks.
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Dead Gas Meter
In February when we had the cold snap we woke to find the gas boiler flashing with an error light. I tried to reset the boiler a couple of times but no joy so thinking the boiler was faulty I called the heating engineer but had to wait until the following day before they could fit us in. Once the engineer arrived there was…
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Smart meter installation error (Am I due compensation?)
Hello, I had a smart meter installed on Thursday, my time slot was between 8am and 12pm. The engineer phoned to say he would be later than 12 so i had to book the rest of the afternoon off work. He turned up at 12:05pm and spent 45 mins fitting the meter. Secondly towards the end of the installation he stated they would…
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Plug in solar
https://www.euronews.com/green/2024/07/23/solar-balconies-are-booming-in-germany-heres-what-you-need-to-know-about-the-popular-home- There was an item on radio four about a booming trend of pug in solar, in Germany. I got the impression that you just plug it into your 13amp socket and it gets used by your appliances. Have…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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EV, Solar panels and finding the best tariff
we recently bought our first EV and expect to do about 7500 miles per year mainly charging at home. We both wfh so the car spends most of its time in the drive or doing local runs apart from the odd trip to visit parents or collect kids at uni or go on holiday. It will cost a minimum of £1k to install a charging point. So…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Eon next power up
Eon next have invited me to sign up for their PowerUp event tomorrow from 10:00am to 12:00pm. “Your target is to use 1% more electricity than you usually would during this time” “If you hit your target, we’ll give you £0.20 credit for every extra kWh of electricity you use.” Anybody else participating?
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Eon Drive Fixed V7 to V17 thoughts?
Evening guys. As above thinking of moving tariff. I'm on V7 till end August and rough calcs i'll be £76 (basically 5 months worth of annual difference ) worse off over the period if i jump onto V17. Only have an EV so no Solar, Battery anything like that. Looked at IOG too as we qualify for that but that was the most…
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My new cheap energy deal
I get my Gas & Electric from EDF & I recently signed up for a new deal with EDF using Cheap Energy Club. My old deal has expired but I have had no email or contact from Cheap Energy Club to say if the new deal has been completed or not. I have searched this site but found no information about this. I would like an…
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Ecotricity refused to set up an account without my date of birth — is this allowed?
I’ve had my identity stolen previously, so I’m very careful about certain personal information. I tried to set up an account with Ecotricity at a new residence but when I refused to give them my date of birth, they refused to set up the account, saying that they could not verify my identity through a credit-check. Are they…
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Credit balance refund and billing mistakes
I'm with one of the big energy suppliers, on a dual fuel dd standard rate, have been for about 5 years. At some point a few years back there was a misreading with my gas meter reading (must've been me, since I've not seen a meter reader in about 10 years). It was an over read, so I got billed for too much gas. Never…
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Fuse app on Android
Once logged in , I was staying logged in ,however last week or so ,I'm finding myself logged out regularly - so have to input mobile number again to receive code to log in . Is this a general issue ie have they tightened up security for all ??
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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EDF FreePhase Dynamic Tariff
Anyone on this tariff? It has 3 rates green 11:00 pm - 6:00am red. 4:00pm - 7:00pm amber the rest of the day Rates alter daily with wholesale prices. Today green is 13.35pkw red is. 27.51pkw amber. 16.17pkwh
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Octopus Fixed Tariffs 2026
Octopus 12M Fixed January 2026 v1 Is now current offering. Mostly increased I think.
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British Gas underhanded practices?
As today is 1st April and as per Martin's advice , price cap reduces today, and I have by choice not upgraded to a smart meter yet, I duly went about taking my readings today to ensure i am charged the correct rates for the units I have used upto now, and from when the price reduces today. I was shocked to see that a meter…
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Smart meter installation issues
Good afternoon I signed up to a tariff with Ecotricity that required me to have a smart meter or agree to have one installed. I didn’t arrange this in a timely enough fashion so they took me off the tariff but said they’d put me back on if I arranged the smart meter installation. I agreed to have one installed and an…
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Octopus 4G Smart Meters
Had anyone had their smart meter hub upgraded recently to a 4G version? Got mine done today but noticed after the installer had left that both the HAN and Gas LEDs weren't flashing to indicate they are working and my IHD also wasn't connecting. Do I have to wait until Octopus does something their end or should the HAN be…
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Moving accounts
I have 2 energy accounts, for my parents, gas with BG and elec with Scottish power. As my dad has dementia and never told my mum the account details, we want to move the accounts over to her name. Is it simply a case of changing the name to my mother, or is there a load of rigmarole in doing that( proving my dads mental…
For questions about water supply to your home.
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Most recent: Why is my water bill so low? by tim_p
4 April at 10:03AM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.