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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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EDF Fixed Tariffs 2026
Early Exit fees of £50 per fuel apply unless stated otherwise On offer currently is: Simply Fixed Feb27v6 Simply Fixed 2Yr Feb28v2 Note that the 2yr tariffs are always more expensive than the usual 12(ish) month tariffs Both tariffs have fixed end dates, rather than fixed durations Neither are particularly attractive atm,…
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Back billing - but in credit so Energy Ombudsman found in favour of supplier
Can anyone help with this please? We had a bill shock in September 2025 when our energy supplier sent us our statement and had taken an extra £400 for energy used in March 2023 that they had not charged us for through their own error. (We had provided meter readings). Over the years we had maintained the suggested direct…
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Tomato Energy (Electric Only Supplier) - Too Good To Be True ?
Looking at Tomato Energy for our electric only property. They are offering 12M FIXED Tariffs which are based on your chosen lifestyle - with Daily Standing Charge as low as 40.82p The tariff Im looking at gives me a Unit Rate of; 00:00 to 06:00 = 5.00p 06:00 to 09:30 = 23.16p 09:30 to 11:30 = 13.37p 11:30 to 22:00 = 23.16p…
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Anyone heard of HomeEnergy?
I'm with Octopus in a 3-bed semi. I was lucky enough to sign up for fixed dual fuel for 2 years in June 21. So this ends in 4 days time. I hardly use any gas at all ever. I won't be using much LX either until it gets cold in September. Most comparison sites appear to have decided to give up. Weird. However, I found one…
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Big energy switch 26
I want to take up the latest energy switch, but my cheap energy club site is saying I'm still in a switch process from November 25. Any ideas to get pass this please?
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British Gas Rip off Final Bill- Completed on new House
Hi there I completed on a house 25th Nov 2025 Ofcourse, took meter reading immediately & found out the house was supplied by British Gas- I did not want to stay with them *Old style meters, not smart meters FYI I was not at the new property for the 1st night & in between houses till 27th Nov restoring my rental to hand it…
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EDF Gas Smart Meter issues (ongoing...)
We have a smart meter with EDF for gas and electricity It’s been working ok for years. We pay monthly direct debit whole amount. In December 2024 I thought the debit was a little low but didn’t think too much about it. In January 2025 again, I saw a low debit so checked our EDF account and saw that the gas meter was only…
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Eon Next - Back billing issue?
Hi, I am wondering if anyone is able to advise or clarify the rules on back billing and whether it would apply in my case. On 9th January 2026 I received a statement/bill for the amount of £68.37 from Eon Next for "Gas (estimated) 27 January 2023 - 14 February 2023. On 7th January 2023 I had a pre-payment gas meter removed…
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Energy and Broadband comparison with Spain
Just thought i would share this, I am wondering if the differences are due to Tax or profit from companies. We purchased a house in Spain in 2021, so sharing the prices in Spain then and also today, compared to the UK Broadband 600MB 20 euros per month in July 2021, price today still 20 euros (no increases) compared to my…
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Fake Energy Advisors?
I don't know where to post this but I keep getting phone calls from people claiming to be my local energy advisor. When I tell them I'm on the telephone preference service they hang up so I guess it is a scam. The numbers are: 020-3424 9335 020-4600 0038 020-3424 9207 020-4601 9517 020-4601 9545 Every time I block a number…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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Tomatopia Discussion 2026
Happy New Year! I thought we need a new Thread to discuss this - because not everyone uses Facebook. Has anyone else heard anything?
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Octopus Go Intelligent Tariff - recent changes
Can anyone understand the recent changes? I've watched several YouTube videos and they all have a different interpretation of the new and highly complicated rules. It's very hard to make heads or tails. To make matters worse, a friend who's already with Octopus (I'm still considering, having now bought an EV) told me about…
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0% boiler deals - which are the best
I'm going to need a new boiler some time in the next 12 months. I won't qualify for any of the grants and schemes as I earn too much, but I live alone so have to watch the pennies. Does anyone know where to find the best deals to help pay for a new boiler and installation over time? I've had a quick google and there are…
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My dreams for a Solar Powered life
I have dreams for Panels on the (detached) garage roof - with a battery in the garage and a charge point on the side of the garage for an EV …….the garage runs N-S. With a connection back to the house - to allow use directly from the panels as well as the battery (at night and dull days). Our electricity consumption is low…
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Reduction to existing fix rates from April - will there be a cut off date for signing up?
I asked this in another thread, but maybe it needs a space of its own. My fix rate tariff ends in early April. I’m aware of the “£150 reduction” coming up from 1st April and I know that the energy companies are (mostly) planing to apply this reduction to their existing fixed rate customers too by reducing the fix that they…
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Discrepancy in opening meter reading
Good Morning I have recently changed electric energy supplier and have a query on closing/opening meter read. My new supply commenced on 6th February and I have now received my final bill from old supplier. The closing bill indicates a smart meter reading on 5th February of 9149.1 and a closing reading of 9171.3 on 6th…
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Can I be forced to have a smart meter?
Hi, I'm new here so please forgive any faux pas... but here goes. We have solar panels on the roof, which don't make us a huge amount of money; but they make us more than they would otherwise because we have an old analog meter which actually rolls backwards while the panels are generating juice. Obviously we'd like to…
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EDF Sunday Saver
"Shift your electricity usage from Monday to Friday away from peak times (4pm-7pm) – to get free electricity the following Sunday." Average peak electricity usage at end of week Free hours of electricity earned Free electricity times the following Sunday 19.3% (no change) 0 N/A 17.4% 4 8am - midday 15.5% 8 8am - 4pm 13.5%…
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Cheap energy club switch
I get my gas and electricity from British Gas. I wish to change to a different tariff with them using the cheap energy club system. When I fill out the application form correctly and press the proceed to switch button it informs me British Gas cannot find my existing account. Can anyone help with this problem
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.