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Cheap Energy Club Cashback
I initiated a switch in November to a cheaper tariff with my existing supplier British Gas.At the time it did say you would qualify even by switching tariffs with the same supplier. am still waiting for my cashback over 6 months later. Getting no help from either Energy Club chat or BG as they say it’s a third party switch…
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Tomato Energy Credit Scam
In July 2024 I left Tomato Energy to a new supplier, however I had a credit balance with them of £145. I wrote/complained to them but it took until October 2024 to get them to agree to credit my WattsApp on line account and issue a final bill, which they did. What they did not do is credit my Bank account. A month later…
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Equivalent products to Octopus "Tenant Power"?
Are any other energy providers doing similar to the Octopus Energy - "Tenant Power"? Also, their bumf says it's "designed" for Social housing? But does that suggest its also for private rental sector too. Is anyone here on it that is in private rental (landlords or tenants) Thx.
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Charge from 2022 on 2025 bill? E.on Next
Hi, today I received a bill for January which had charges from 2022 included. These charges were reversed, however it seems very odd. Are E.on trying to manipulate their 2022 figures somehow? Has anyone else had this?
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E.ON announces acquisition of UK energy supplier OVO
https://www.which.co.uk/news/article/ovo-to-be-bought-by-eon-what-this-means-for-ovo-customers-a6x927b3PYrc
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Ovo energy customer? You may be moved to E.on in future – here's what's happening
Ovo energy users could become E.on customers later this year under a planned takeover deal agreed between the two energy suppliers. However, there's no change for now, with the deal still subject to regulatory approval, including potential scrutiny from the competition watchdog. Read the full news story: Ovo energy…
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EDF meter readings history gone AWOL
Just wondering if it is a site glitch or just my account. Logged on this morning to enter my latest meter readings, which were accepted, but whilst the last 18 months of gas readings are listed the electric list is blank. Just says there are no historical readings. I am not concerned as I have all my spreadsheet data &…
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Opinion needed on failed supplier switch compensation.
So situation as follows. No welcome message on meter or IHD, when it usually shows on a switch. New supplier has admitted verbally and in writing problems their side, but not in wording that says switch is failed, in their words its just a meter communication error. Meter is actually communicating, Bright service still…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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SEG Tariffs for Solar
Hi, We had solar panels installed a couple of months ago and have been trying to change our tariff to Octopus Intelligent Flux. However they have suspended this tariff for new joiners because of the volatility in the energy market (I'm guessing the Iran conflict). Much as I'd like to stay with Octopus, does anyone know of…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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E.On Next trying to pull a fast one?
Be warned… About two weeks ago, I took a gamble and decided to take out a one year fix with E.On Next (my existing company). As we mainly use during the day I was sure to chose a tariff that had the same day/night rate and this was confirmed in the email confirming the tariff change. get my first statement post change and…
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Warm Home Discount issue - BG Energy
Has anyone else received their Warm Home Discount with British Gas? I thought it would be applied to my energy account as like previous years as I pay by direct debit but they are saying that I have to wait until my next bill which is due end of May and the discount should show on there off my bill for the past three…
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Fix ends in November, should we consider changing now?
I’m on a good rate fix which ends in November. Given there might be no good rates available then, should we consider switching now and tying in a fix till next May and suck up exit costs, or wait it out and hope there will be some decent deals in October? Thanks
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Using comparison sites to switch to existing energy provider
I am currently with British Gas on the price cap. The switch tariffs on offer through the customer portal are rubbish. However on comparison sites they often put up much more competitive switch deals which seem to allow switches from new and existing customers. When completing switch forms, it is all very much worded…
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To Re-fix early or not to
I'm currently on the MSE Octopus Saver paying ~ £70 dual fuel per month. Now as per typical bad luck me my fixed tariff expires in August (9th to be exact) now I'm debating if I should bite the bullet and eat the exit fee (total of £50) or wait it out till closer to my renewal date and get a new fix then. What are peoples…
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Not So Smart Energy Provider
It all began in the summer of 2020. EDF sent an engineer to install smart meters, early pandemic, socially distant and facemask compliant. The installation was far from smart. No readings transmitted, IHD seemingly working, but it could have just been in demo mode. No progress for a year, ombudsman investigated. Paltry £25…
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Cheap Energy Club password issue
I entered my password and was prompted to change it for security reasons. I was sent a link to do that but every time I set a different password and try to sign in I get prompted to change it. Any ideas?
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Price increase in July? Potential ceasefire?
It seems like there maybe finally a ceasefire with the iran war. I was on 12m fixed November 2025 v1 with octopus energy. I was worried about the prices shooting up in July and then go up even more up from November when my current term would end ready for another fixed term. Now I decided to refix because of this with…
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Octopus App not tracking IOG cheap rates
hi. Anyone else seeing the same issue? Since April 29th all usage appears at peak rate, though I can see (via Insights) and Octopus confirmed, that cheap rates are being applied. Therefore it looks like the app has an issue though Octopus don’t seem able to help. I’ve been using the app for over a year on IOG and it may…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.