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Wrongly billed for 3 houses!
Hello Forum-ers, Here's the situation: in Spring of this year, a meter was installed at my holiday cottage in Scotland by Scottish Water. I'd been given a rough approximation of how much the bills should be for the full year for my water only service (no waste as we have a septic tank so is deal with separately) and was…
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Anglian Water Refunds
Hope this is the right place to post, I have seen a few posts online this morning regarding refunds from Anglian Water for people being charged for surface water drainage that they don't have. The post states "The refund dates back to January 2013 and doesn't have to be your current property; you can claim for the last one…
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Fridge water filter
Bought a Panasonic American style fridge/freezer, with ice maker and water dispenser, about a year ago. It has a small water filter cartridge, which is supposed to be changed every six months. I actually have a bigger external water filter, with two different cartridges, for feeding the fridge, as well as the Insinkerator…
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What does a tonne of water cost?
Just preparing to contest a billing start figure for the water meter at a property. If anyone has a bill to hand can you advise roughly what a cubic meter of water costs please.
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Thames Water late payment fee?
Is it legal for Thames Water to charge a fee for late payment? Do other utility companies do this? I normally pay my bills as they come in (bi annually in Thames Water's case) i usually pay them fairly promptly. Now TW want to charge me £18.18 for late payment how do they arrive at this figure? it was an estimated bill but…
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United untility
Hi I really need some advice as this is really stressing me out. I lived in shared accommodation two years ago and somehow my name ended up on the water bill. We all moved out and went our separate ways then recently I was applying for a mortgage and noticed there was a ccj on my report and I had no idea why. I did some…
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Thames Water penalising waterbutts
I wonder if anyone else has encountered this oddity in Thames Water's (TW) policy regarding surface water drainage I recently contacted TW about getting a discount on my waste water charge, since my roof water guttering all drains to a soakaway. I have architects plans from 1984 that show this to be the case, passed to me…
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Runaway broken water meter while I'm on maternity leave...how to get it fixed?
Hello everyone - I'm on maternity leave right now, live abroad frequently and have just discovered that the water meter at my holiday let appears to be broken. I've noticed that since I had the meter fitted in March of this year, the bills were way higher than I expected (often £80 plus per month for a two bed place,…
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Purchasing new (to me) home & don't know their current suppliers
Hi there. I am buying a home to move in but it needs some knocking about before I move in. I will stay in my current home which is with the MSE Energy club. The new home I understand I need to create another account, but as I do so it seems to want me to give details on the current supplier and usage, which I have no…
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Welsh water are trying to charge me for a house I don’t live in
Hi I need you help I received a letter from welsh water regarding my old house. They are saying that I owe the £800 as they didn’t know I had moved they want a years worth of water payments. I notified them I was moving a month before I did, which was 6 months ago, and they are now trying to say they never received the…
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External pipe and drain insurance
Is there any reliable alternative to Homserve for external pipes and drains only.
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Let companies make water meters compulsory, MPs say - MSE News
Water companies should be allowed to make households get water meters, an influential group of MPs has said...Read the full story: 'Let companies make water meters compulsory, MPs say' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Essex and Suffolk Water Deliberately Misleading Vulnerable Adult
Hi, I have mild autism and I find it very hard to speak for myself without getting into a panic. Please don’t let my good English and reading comprehension skills make you think otherwise. Anyway. I have had this problem from E&SW in that they keep going back on their word. They have done it three times now. I was offered…
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Water Meter
My parents have had a letter from ST Water saying they would be a good candidate for a water meter. They live in a high council tax bracket house. I ran thru the check here, and it says it would cost £337/year (about a third of their bill) https://www.ccwater.org.uk/watermetercalculator/ I myself have a water meter, so can…
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High water usage
Wonder if anyone has any suggestions before I call a plumber as we are baffled by this. Hope it is not too long winded. Moved to new home (detached bungalow) in August. Our water usage has doubled from our last home despite us no longer having a garden to water. Gone from using 5 cubic metres a month to 10 (household of 2…
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Free drainage guttering service
The houses, about 10, on my terrace deliver the rain that falls onto their roofs into my gutters (being the lowest house) and then it falls through pipes I must maintain into drains for which I am responsible. Should I charge United Utilities for this service and how?
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Water bill extremely high.. possibly.
Hello everyone. I've been reading the forum in the past few days trying to figure out an answer on my own but I could not find a thread similar to my doubt. So, I ve decided to open one myself. At the beginning of July I've moved into a new house. When we moved in the water meter was saying 796 cubic meters. After spending…
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Double water bill
There was a house that was converted to 2 flats a long time ago. About 10 yrs ago the property went on sale and was bought by a friend of mine. He converted it back to a single house and started to live there. He asked the council to re-evaluate it as single property, the council did that and he started paying…
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Estimated water bill charge
Hello, Currently with Essex water where for a couple in a 2 bed flat they are charging us £26 pounds a month. They said after 6 months, they will calculate actual usage and either the credit will be used which has been built or top will need to be paid. Anyone else on a similar billing method, and how has it been going?
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WaterClaimsUK
Hi, I wondering if anyone has heard about or used WaterClaimsUK. WaterclaimsUK is made up of Council tenants and Housing Association tenants from all over the UK who have been illegally overcharged for their household water supply. Is using this company worth it or can I or should I make a claim alone. Can anyone help or…
