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Gas meter
Smart meter fitted last January. I noticed that it did not appear to be reading and informed energy company in April. Got a reply that they assured me it was working. I now have a request to have meter replaced and that a bill will be generated using historical readings. We have been using a log burner mostly for heating…
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Massive bill! Advice needed!
Hi, I have just called Thames Water to give a meter reading, this is our first one as we moved into the property on 04/08/2018 (renting). I was told the last reading was done in January 2018. To my shock, I was told the reading suggests a bill of £700! Thames Water have said I need to call back in 10 days and give another…
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Thames water letter re meter - Jan 2019
Hi all, advice please. My parents have received a letter this month stating that they urgently need to contact Thames water to arrange a visit for a water meter. If not then they will be moved to 'a higher no access charge' They live in a semi detached Victorian house which shares the water supply with the adjoining house.…
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Average water spend
Hi, I'm just wondering how much do other families spend on water? We are a family of five and pay £60 a month.
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Smart water meter - Thames Water refuses to install
I have a question I was hoping someone could help with. I'm currently in a flat with a water meter, but taking meter readings is a bit of a hassle. My supplier, Thames Water, is installing smart meters and that would ideal, as it would do away with the need for the meter readings. I asked if they could replace mine but…
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Residents of tiny Norfolk village reclaim £1,000s in water bill rebates - MSE News
Residents of tiny Norfolk village reclaim £1,000s in water bill rebates...Read the full story: 'Residents of tiny Norfolk village reclaim £1,000s in water bill rebates' Click reply below to discuss. If you haven’t already, join the forum to reply.
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CCJ Dispute
I wonder if anyone can help. I was living in a rented property with my ex partner back in 2012. I moved out of the property in November 2014, this was my first time living on my own so I was unaware I had to notify the water company that I had moved out. The water bill was in both of our names. I went for a job interview…
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Water meter - switching back before 2 years
Hi all, I hope you can give me some advice. Four years ago when purchasing my house, I had a water meter installed. I can't remember why I thought this was a good idea but soon after I regretted my decision. I phoned Affinity water about a year later and asked them to remove it. I was certain that I had read on their…
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Water charges double
Hi, I live in a flat which consists of 36 in total, the water is included in our service payment the amount of money charged for water charges annually has doubled. The MA has changed the supplier (not sure if I am allowed to mention suppliers name?) how can I find out what the original water company charged and get copies…
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When can a water meter NOT be installed?
I've received a couple of letters now telling me that Affinity Water will be installing a smart water meter at my property. I strongly suspect I have a shared supply pipe and they won't be able to fit one outside the property. This means installing one inside where the stop tap is, however my stop tap is fully exposed at…
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legal standpoint on billing neighbours for shared water
Hi, Hoping someone can help. We recently bought an old farmhouse to which we have a mains water supply to and are billed by the water board. The supply is shared between 3 other properties which are all fitted with water meters. In our deeds we have a right to supply water to them. We do not get billed for waste etc as we…
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Leaking Nightmare!
Being a single mum on a low income I hoped that having a water meter fitted would lower my monthly outgoings. Alas my water bill has gone up to £100 per month. Severn Trent say their meters are rarely faulty and suggest I have a leak on my supply pipe. I've done all the flow supply tests and yet the numbers keep rolling. I…
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Cut my water bill by almost half
I feel victorious. In the first 6 months in my new flat, and with my first 6 monthly metre read from United Utilities I've managed to cut my water bill from £302 to £197 a year. I live alone so I'm not battling with other householders, but it takes quite a lot to get a bill down that far and you have to be consistent. Bear…
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Shared supply?
Hi all We are in the process of buying a new house and on the survey it came up that the property may have a Shared supply. I got in touch with the water company's 'Developer services' team who advised me that it did, and there would be a cost in exceeding £1,000 to have this rectified. When I asked the seller if they…
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Help! Wrong Estimate leading to Massive Actual Reading Bill
Hi, I am in a massive bill dilemma and I am hoping someone can help me. I am in a 1 bed house, a couple working full time. House has a standing shower, a simple kitchen tap and a simple bathroom sink. I recently received my Water bill for a usage of 117m3 from June 2018 to Dec 2018(188 days), 117000L for 188 days, working…
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Crazy water bills! Please advise!
Hello, I suspect my water company is screwing with me. Thames Water charges me for 152 cubic metres of water per year. That's 152 tons of water. I live alone and am extremely frugal with my water usage: no dishwasher, taking no baths (no time for that, really), take most showers in the gym, recycle used water for plants…
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Blue Dot Appeared On Wall
Coming home this morning, I noticed a blue dot (about 2" diameter) had been painted on our front garden wall. I'm wondering if this is some sort of marker for the water utility contractors? We have a water meter a couple of feet from the 'dot'. Just curious really - wondered if anybody knew the answer?
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Water meter and water leaks
In November 2018 my new water bill arrived and I decided to have a water meter fitted as there are only the 2 of us Meter fitted and readings were ok: useage normal and no leaks The DD's were halved A few months later I received a letter stating my water useage was high. I had to crawl under the floorboards and found there…
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Do I have to have a new water meter
Hi, I got the estimate from the water company, I'm fine with it. I generally overpay in my payment card anyway. Now they are bugging me because they couldn't access the meter. I often work at night so it's a real hassle for me to let people into my flat at any time in the day, I am asleep and I don't hear anyone knocking…
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What do you think about water?
Water is everything. We drink with it, we bathe in it, and we grow things in it . But most of us don’t really think about it. Population growth and climate change mean that needs to change. How much water we need, and how we use it will be different in the future. And of course, not forgetting to think about how much we…
