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Extortionate water bill

edited 30 November -1 at 1:00AM in Water Bills
5 replies 1.1K views
Leard91Leard91 Forumite
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Fifth Anniversary Combo Breaker First Post
edited 30 November -1 at 1:00AM in Water Bills
I have recently moved into my first house in Cardiff. Previously I lived in a flat with water bills paid as part of the rent, so this is my first experience with paying water bills.

I got in touch with Welsh Water to set up an account with them and they have come back with our bill. £79.90 a month. Two people live in the property and we're generally very good with saving water. According to Welsh Water's own water use calculator we should be using £35 a month's worth.

So where does this £79 figure come from? I have requested for a metre to be installed because we will clearly save money. However that's still at least 3 months to pay over double what we're estimated to pay.

Are we able to get a rebate? We are clearly going to be paying for way more than what we are going to use.


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