Water repair rip off
edited 30 November -1 at 1:00AM in Water Bills
7 replies 1.5K views
Severn Trent carried out a repair to a pipe on a joint supply. They deny the pipe is theirs because it is on private land; however, after the stop !!!! on the main road there is another which they admit they own a few feet from this pipe as it enters the house. From that point on the pipe is clearly the responsibility of the owner. If they own the outside stop !!!! surely they own the pipe between it and their other stopcock on the main road. Then they put in a bill for reasonable costs which was not broken down. If I am liable for £2k as 50% of the repair how do I find if these costs are reasonable (reasonable not meaning cheapest of course)? Thoughts? I wrote to them at length but had a brush off letter from them.