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STW incorrect house band on bill. Complain?
I’ve been living in my new build for 5 years, and have only just really paid attention to my Severn Trent water bill/statement. I pay monthly by direct debit so only get a bill/statement twice a year. My house is semi detached but it’s down on their records as detached. I’ve read that I should notify them that it needs…
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United Utilities calls off hosepipe ban - MSE News
United Utilities has called off its planned hosepipe ban, which was due to affect millions of customers in the north west of England this weekend...Read the full story: 'United Utilities calls off hosepipe ban' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Southern Water!
We moved into our new house in June 2017. I contacted all the utilities, council tax, etc. All happy and payments going through. We have done a lot of work to the house as it was a bit shabby, so I paid lots of bills. Southern Water came and read our meter in January. Last month, June 2018 I thought we had not paid…
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MSE News: Can I water my garden if there's a hosepipe ban? Here are the rules
Companies are urging customers to limit how much water they use as fear of another hosepipe ban looms - here's what you need to know, including how to save water and avoid the £1,000 fine for breaching a ban...Read the full story: 'Can I water my garden if there's a hosepipe ban? Here are the rules' Click reply below to…
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Help! Water bill
Hi, I left my outside tap on overnight and this morning (realised when I got in from work this afternoon) I left my hose pipe attached but the handle on the gun end of the hose pipe wasn’t pressed so no water was coming out, I am on a meter... how much should I be expecting to be added on my bill? !!!128584;
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Shared water meter - help!
Evening all, desparately seeking help. We live in a rented end terrace, and we share a private water supply, provided by our landlord, with the other three neighbours on our row of four properties. We currently pay the bill according to the number of people in each property. We are two adults, we pay 2/10s of the bill as…
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New build - water meter not found
Hi, we moved into a new build last winter and on the moving day we were due to sign off the meter readings to transfer them from the developer to us. The problem came when the developer was unable to find our water meter, believing it to have been landscaped over so they told us that their onsite team would come and sort…
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WC flush is useless & was using a lot more water.
Hi, hope i am in the right area. We had 3 new loo's in our bungalow fitted with water saving tanks with a 6lt flush & a quick 3lt flush. All of us found them just about totally useless. For a quick tinkle they are fine, but for a NO:2 we would 85% of the time have to flush twice, so we end up using 12lt's. After getting…
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Water bill high rented accommodation
My daughter lived in a one bedroom flat in Teddington. Get landlady had refused a meter being installed as it would mean removing a kitchen cupboard. My daughter's bills are therefore high and has been advised that the amount is calculated on the value of the property! What can she do about this?
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Thames Water meters now compulsory?
Hi people, Just looking for some advice, basically Thames water have sent a letter out saying they will be fitting SMART water meters in the next month or so. I did call them up to try to opt out but they say it is compulsory, Government backed and I have no opt out and also keep quoting 'Section 162 of the water indistry…
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Unusually high water bills
I contacted Yorkshire Water querying my bills over the last 11 years. They sent out several crews who eventually conceded that the meter was still registering running water even though my supply was turned off at the stop tap. They then dug up the entire length of the external pipework and concluded the leak must be in the…
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Backdated Water Bill
Hi everyone! Hoping someone can give me some advice. I've just received a huge backdated water bill from Southern Water and a 'Notification before Default' for a property I lived at for a year (and vacated a few months ago). I had absolutely no idea that the property was supplied by Southern Water hence why I never…
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Moving Home - Water
We are about to move home and I am going through the process of telling utility companies etc about our move. On Severn Trent Water's (SWT) website there are two tags: one, for moving within the area and, two, moving outside of the area. We are in the latter category. I was trying to fill details of our move out online…
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Increase In Water Payment
Myself and my partner have recently moved in together each coming from seperate properties. Severn Trent have said that our Monthly water bill will be £72. We were both previously on metered connections, mine was £14PM partners was £16PM. I have told Severn Trent that it is ridiculous to be charging £72 when our combined…
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SO SHOCKING thames water bill
This is so shocking!! :eek::eek::eek::eek::eek::eek: Today I received my thames water bill, period is from march till July 2017, and the bill amount is £104,262 for only 6 months !! It is so ridiculous, this amount should be for over 2000 months water bills !!! Plus I have 'water sure plus' account, I should be entitle for…
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£807 charged by United Utilities Apirl to June. Need Advice
Hi all, Hoping somebody can help me here. I moved out of a property on 31st May, yet my final bill after providing the metre reading is £807 which is apparently for the period of April to 1st June. It was 2 people (me and my gf). We only used the shower twice a day, and maybe 1 bath every couple of weeks or so (sometimes…
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Faulty water meter
I live in a flat where I have no access to any of my meters. We have a concierge and if we need a meter reading we ask them for it. We are billed supposedly every quarter for our water but have had problems from day one getting these. To cut a long story short my first three years of water heating and gas were written off…
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Rainwater Harvester
Morning All, I have a rainwater harvester system that I am struggling with..... The system is plumbed in to the whole water system apart from the kitchen cold tap, meaning it will produce water to all outlets, taps, showers, cisterns, ect. I would presume that the system would only supply to cistern, external taps, shower…
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Water Woes
Hi guys, I'm hoping that someone is able to point us in the right direction, offer some advice, anything really! We have no water. Thames Water were contacted 3 weeks ago, they sent a man out (2 weeks later) to confirm that we have a leak underneath our house. At that time we had a dribble of water, so it wasn't a "no…
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MSE News: Customers ‘badly let down’ by water companies during Beast from the East
Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck earlier this year...Read the full story: 'Customers ‘badly let down’ by water companies during Beast from the East ' Click reply below to discuss. If you haven’t already, join the forum to reply.
