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Are my credit card charges reclaimable?
Hello all, I have a query on some charges made on my credit card from a number of years ago. When I left to join university in 2000, I signed up for a student account with HSBC. Part of the account gave me a credit card. When in branch signing up I was asked whether I would like to pay £5 per month to protect the card.…
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NatWest Packaged account claim rejected
Hi, I was with the NatWest since 1992, they 'upgraded' me over the phone in 2000. They reject my claim since it is over 6 years, and they said they informed me in 2009, which is over 3 years ago. I have basically lost a lot of money through this, and they say I can't get any of it back. Why do i read about lots of people…
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Packaged account claim
Hi, I recently took up a claim regarding a packaged account with Lloyds using the resolver facility. I received a call from bank next day and they asked a few questions etc and asked me to email them as they seemed to have lost the resolver claim! I did so and it is now getting close to escalation point with ombudsman.…
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PPI Rejection and SAR request?
Hi Guys, Have received a PPI rejection from MBNA. The letter goes into great detail as to why they should not refund and at the end states that the request falls outside of the impacted time frames. It states the only recourse is via the financial ombudsman. I am considering an SAR is the link below still valid in wording…
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Halifax credit limit blunder
Hi all This is my first post so please be gentle! I am the primary card holder (hubbie secondary) on a Halifax credit card. On 25th Feb I received a letter increasing our credit limit from 3,350 to 5,100. It was super timely as we had an unexpected cost come in (hubbie doing the right thing when a shopping trolley he lost…
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Successfully reclaimed account package charges
Yep! Sent an email following the websites guide on saturday and today I have a payment of £250 into my account!!!! Huge thanks MSE! Just waiting to hear back about my bank charges now
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Invoice Factoring
Good Morning Does anyone know how to go about reclaiming charges for Invoice Factoring? We were sold invoice factoring when we had 11 small business customers. Our new account manager has told us that we should never have been sold Factoring as we have never had the amount of customers or turnover to justify it. That's…
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Bank-Smart PPI Claim
hi just wondering if anyone has had any success with writing to banksmart regarding alleged monies owing? Banksmart first contacted me around 2009/10 regarding PPI claims which they say I was owed. To my memory I contacted this company by phone to enquire about their knowledge of my finances, I do not remember ever signing…
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Reclaim Misold account upgrade, time restrictions?!
Recently I received an email from nat west asking me if i was still enjoying the 'benefits' of my upgraded account. I'd completley forgot that I was even paying for it! On my bank statement it doesn't say what it is just my account number. I originally was sold an account upgrade pre 2009, I was rejected for a loan, given…
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Charges Barclays Personal Loan
I'm after some advice please, I had a personal loan a couple of years ago with Barclays Partner Finance and had issues with them all the way through, the main one was as my pay days were scattered I asked if I could make manual payments on or before the 5th of every month this was agreed fee paid to change date and I…
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PPI charges on bank account and credit cards
my father and I have spent a lot of money on credit cards and loans on credit cards dating back to 1990 Can we claim anything back from them how would I know we have been charged PPI and what info do the banks needs for us to claim money back.
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Resolver tool success.
Hi all, just to let you know about a success using the resolver tool. I saw that you could claim back charges if you felt you were mis-sold an upgraded account, I felt this was eligible for me as I was given a Gold account with Lloyds because they said I needed it when I was putting on overdraft on my account. Cut a long…
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Lenders to repay £149m after paperwork blunders discovered
"Nearly half a million personal loan and credit card customers are in line for a windfall after lender paperwork errors" Read the full story: Lenders to repay £149m after paperwork blunders discovered Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read…
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legal & general
i was sold an insurance policy by my bank with legal & general can i claim ppi from legal & general or can you only claim from banks .
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Halifax ultimate reward - reclaim fees
Hi, I sent a complaint to Halifax through resolver tool and received a call from Halifax regarding the miss selling of the account. Long story short my reason was I was told that was the only way I could get an overdraft. They say I opened the account online which with it being just under 6 years ago I was sure I did it in…
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Barclaycard reviewing claims?
Hi folks, Come home from work to find a letter from Barclaycard saying they're reviewing my claim from 2007 about a Platinum card with PPI I took out in 2003. Has anyone else had old claims re-opened? They've asked me a bunch of questions about what job I was in at the time and so on and said they'll be in touch with a…
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Help please no idea where to start trying to claim back optional payment protection
Hello Everyone, please could anyone help me ? I have no idea where I should start even trying to claim back optional payment protection. First let me try and explain I am with Barclays and have been for many years ( at least 20 years ) I cannot remember ever asking for optional payment protection at any point but I became…
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MBNA Hidden charges?
Hi there. I was approached by a PPI claims company as I had an MBNA credit card (paid off in 2006). They said although I didnt take out PPI, MBNA had factored it into their interest charges etc and so I was still eligible to make a claim. Does anyone know if there is any truth in this? If so, I may like to try and make a…
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travel Insurance on packaged account
I had a RBS Royalties Gold account for over 10 years, paying £12 + per month. The benefits included travel insurance which I did use whenever I travelled; I even had to claim on it once and had no trouble with it. My issue is that when I went to Australia for a trip that was over 30 days I was not able to use this…
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Pleading hardship
Hi Everybody, I was reading with interest the procedure for reclaiming bank charges through financial hardship. I applied for my charges to be repaid just as the case was heading to the Supreme Court so I obviously was unsuccessful. At that time, I was in severe financial hardship and into a seemingly unending spiral of…