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Sky
Requested quote from sky broadband only gave my address and name. I didn't take up with them after a long ordeal. Then I got a text message using my first name and requesting other stuff. How did they get my mobile. Really worried OAP Thanks everyone
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Currys price Match
just tried to do a price match with Currys and another online retailer on a £2k purchase. Was rejected as the other retailer offers "Exclusive discounts" (whatever that means). Currys are clearly promoting the impression that they are offering the lowest prices when they are clearly not. In this case the same item is 10%…
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Passport renewal
Passport expires in March, no immediate plans to travel so thought I’d renew it now, in light of some of the horror stories you hear. Sent it off last Tuesday, couple of emails detailing progress, text this morning saying it will be delivered today 👍 So well done PO
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Praise to Ocado!
I've been fed up of supermarket deliveries either not turning up on time, or not having items in stock and either not sending them or crazy substitutes! I've been giving Ocado a go for the last couple of months and they've not once let me down (touch wood). Out of about five deliveries, I've had one item be unavailable but…
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Warm home discount.
I am unable to work due to illness and disability and have a 5 year old daughter living with me. I receive ESA, housing benefit and child tax credit, but have just been told by the government helpline that I don't qualify for warm home discount as my home is too energy efficient. I have received this help for the past 8…
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Fake Ted Baker Site
Warning!There is a website copying Ted Baker. Be careful if you are shopping with them on line. The genuine site is called Tedbaker.com The fake site is called Tedbakerclothing.com it’s a copy of their website with all the pictures of Ted Baker Clothes. You will not know that you have bought from the wrong site until you…
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M&S Christmas Hamper, Non Delivery ...... Incandescent With Rage 🤬
Placed an order in October with M&S for a Christmas food hamper, chose and paid extra for a specified delivery date of December 23rd. Tracking showed DHL couriers were unable to find parcel at 6pm last evening, hoped for the best but expecting the worst... Yep, email just read, this morning, sent at 8pm ...... your parcel…
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DLG Legal Services
Hi All Anyone had dealings with the above company,they are the in house Lawyers for Direct Line. Please advise me your views on their handling of your claim,we are having terrible issues currently and cannot accept the way we are being treated by such a large organisation.
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Fabulosa - Vent
Facebook page is full of people still waiting on orders from as far back as October, communication is non existent, orders are taken but not sent out. Assume company cannot cope with the volume of orders and are burying their heads in the sand. Can't even blame couriers as most orders never get as far as leaving the…
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GTech - praise
Fab customer service just now - the bin on my cordless vacuum has broken (me? cleaner? manufacturing fault?). I phoned to order and pay for a replacement, however was given a free replacement as the unit was still in warranty. Brilliant, thanks GTech.
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Lidl - Sanitas SZA 80 Sonic Toothbrush - Spare Toothbrush Head Sourcing - TOO EXPENSIVE!
I know there are several posts on this forum related to this subject but it appears the discussions have now closed so no more contributions can be made. I bought one of these sonic toothbrushes several years ago along with a supply of spare heads to see me through at least for the 3 year warranty period offered by Lidl. I…
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Off-licenses and overcharging
I bought a can of coke today from an off-license and it cost me £1.10. It was an umarked can which did not have a price. The price-marked cans are 85p. I bought a 7 up plastic bottle few weeks ago from another off-license and they charged me £1.70! Price-amrked bottles are about £1.30 I would advise everyone to be very…
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Do not buy from gogroopie
This is the worst company I have ever dealt with. I purchased an item and didn't receive the code, I emailed them to chase it up and told them as I would be on holiday soon this was an urgent matter. Whilst I was in India I received the code but couldn't use it! When I returned to the UK I contacted Gogroopie and asked for…
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In praise of John Lewis and Evri (well, someone has to!)
Hi, I've praised Evri on here before and our couriers are still doing a fabulous job, it has to be said. Recently I had to return something to John Lewis and all I had to do was go to my online JL account page, click on return, choose the method of return - Evri collection from my home - and a label was ready for me to…
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Price almost doubled before 2 for 1 offer!
Went to buy Dove Roll-On deodorant in Superdrug on a 2 for 1 offer. Unit price had increased to £2.95. It is available in other stores at full price from £1.55 to £1.80. How can they justify this! Didn't bother to check any other offers.
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Family living in 1 bed flat above me
I live alone in a small 1 bedroom flat (house conversion). There are two guys living above me also in a 1 bedroom flat, which is already a squeeze but bearable. However 2-3 times a year their family visit and live there for a couple of weeks which means there are 4 or 5 people in the flat above me. I don't really speak to…
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Getting far higher prices when using Quidco
I have used Quidco and Rentalcars for many years. We reserved a car to use this year in the USA but we booked it at the worst time when the £ was low. It is for 6 weeks so it tracked at £366 cashback. When my husband did a search the price had gone down by £550 so that is quite a saving. I then logged into Quidco and did a…
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BT telephone helpline
Just an end of year vent. I had need to telephone BT's helpline this afternoon regarding an ongoing broadband problem I have and in all the times I've every spoken to customer service advisors from many companies, this is the first time I've ever had to hang up on them The assistant I was trying to get help from was…
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H&A Appliances - Electrical Retailer Website - Potential Scam
Please be cautious of using H&A Appliances, an electrical retailer based in Manchester. Very poor reviews of the company on Trustpilot, and I myself almost fell victim to them (luckily managed to cancel credit card before payment was taken for my order): https://uk.trustpilot.com/review/www.haappliances.com EDIT: Edited…
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Good customer service from VAX.
I purchased a Vax Blade 4 in April 2022 and had a minor problem with the power head after just a few weeks. The head still worked but the felt strip had come loose at one end. I contacted them to check that it would be OK to glue it back on and that wouldn't affect the warranty if I had problems later. They actually sent…
