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Renew TV Licence. Or not!!!
My TV Licence is due for renewal end of July but have twice had renew warnings and requests fot payment via an old e-mail address. Please make sure you are paying the correct people. Easy to check by puttinf either your address or last Licence number on the BBC site which will give you the correct info. Doubt every request…
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Amazon customer services
I bought my son an iPhone from Amazon. A package with a drinks bottle arrived. Immediately called Amazon. I sent proof including weight of packaging and item which correlated with packaging marking. I sent proof of collection. They have refused to send a replacement item so my partner ordered a second phone. That failed to…
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Loo roll quality
Anyone else noticed a change in Andrex Classic Clean?. The quality is less likely to flush reliably.
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Aldi now searching empty bags
We went to a retail park on Saturday to do our usual weekly shop at Aldi. I arrived at the checkout with three bags for life and were placed on top of the shopping. They were completely flat as they had nothing in that at that point. The checkout operator said he wanted to search the bags because they has a shop lifter…
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Beware dynamic pricing
I had found the iPad I wanted on Curry’s site & put it in basket last night. Unable to complete until this morning & found the price had gone up £50. Contacted customer service who just said that’s how it goes - tough. Just to warn others this happens. The ‘deal’ was very short term but no indication of this given on the…
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Fitbit Frustrated with customer service!
Bought a fit bit inspire . Fine then one day on charge won’t work . Contacted Fitbit uk Cust services sorry 2 months OOD warranty. Offer me discount to buy replacement …Reluctantly I did Inspire 2 plus a fancy metal strap for occasions wear. A few months later in NZ. Put new metal strap on for sons wedding. Noticed must…
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Coinstar Machines in Sainsburys - Vent/Warning
I went to my local Sainsburys yesterday knowing they had a coinstar machine for depositing your small change to get a voucher redeemed against your shopping. I knew there'd be a charge - but I was ok with that as it converted my heavy pocket of change into money off my shopping. I popped the coins in, and a voucher was…
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Lloyds will not add a note to an ill family members file
A member of the family has a business overdraft review soon and if it's not attended then the overdraft facility will be removed and they'll want the whole amount back, but the overdraft is needed. My family member cannot partake in the review as they are currently in critical care. I spoke to the bank and asked if they…
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Beware short time limit for Apple Trade In
Just a quick cautionary tale. Apple offer a trade-in if you buy direct from them. You pay in full for the new phone and you tick a box to say that you want to trade in your old one. You give details and they give you a value, which they say they will honour, as long as the phone is indeed in the condition you described…
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Assume this was scam call?
Hi guys, is this scam call familiar? I've googled as my anxiety is on overdrive but can't see it mentioned. Had call on landlines which is rarely used, automated message saying that this is security call, 2 suspicious transactions on your card this morning for 7k and 2k, press 1 to confirm or 2 to speak to operator" of…
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HMRC - how to contact ?
I need to get my mothers PAYE coding amended as she now qualifies for blind persons allowance. She doesn’t have a personal tax account, not meeting any of the requirements needed to register (no passport, drivers licence etc etc) so it seems the only means of contact is by ‘phone. Called once, listened to all the spiel,…
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Scottish Power literally uncontactable by any means
Had a Smart Meter fitted nearly 3 months ago. It's never worked. Spent the whole time since them trying to contact Scottish Power to resolve it. Here's how that works: Livechat: is just a bot that gives links to FAQs, none of which are related to Smart Meters Twitter help: Tells you to DM them name, address, postcode, DOB…
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30 ways to stop scams article discussion
This thread is specifically to discuss the content of the article 30 ways to stop scams To discuss or ask a question just click 'reply'. Thanks!
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HSBC Bank UK requires 100+ years of financial records - Financial Ombudsman agrees!
I'm the Treasurer of an unincorporated association that was founded, with no capital whatsoever, in 1915... 106 years ago. Members fully understand the importance of anti-money-laundering legislation, and we have no reason not to comply as far as is possible. But HSBC Bank UK required us to complete a "Know Your Customer"…
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Sodastreams. £140 Why?
I was thinking of getting a sodastream as we have a chilled water machine and I don't like lugging large bottles of fizzy water from the supermarket, so I want to be able to carbonate my chilled/filtered water. I was thinking that apart from the C02 canister, the unit is basically a plastic shell with a small metal…
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Newcastle City Council over payment on parking ticket machines
So I parked in a Newcastle City council car park on Tuesday 7th Feb 23 You can only pay now by app or by tapping your debit card no longer takes cash you then tap out when you leave Your parking charge is confirmed on leaving in my case £8.12 upon checking my bank account I find I have been charged £17.89 the council…
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Virgin Media Changing Phone to Fibre Without Notification.
I usually get an incoming phone call at least once a day on my Virgin Media landline, I never make outgoing calls on it. After a week without any calls I was beginning to think that the telemarketers had finally given up when my mobile rings and my wife is screaming at me as to why I am not answering the phone, she was…
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Nightmare neighbours
Hi All. I need some urgent advice please. I have a family that continue to throw rubbish over into my garden, they have even seen we in my garden and still thrown it over. They terrorise me daily with this and loud music, cars driving on the pavement the list goes on. I have spoken to the council and they wrote to them but…
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Warning: Another phishing email, but it's not a Nigerian prince this time.
I received
the below message (copied directly from the email) on Wed 01/02/2023 from Mr. Gabriel
Frimpong <mr.ga1960@hotmail.com> It's clearly phishing and I have reported it to
Microsoft (as it was sent to one of my outlook/hotmail accounts) as well as the FCA and NCSC. I shall of
course not be responding to this and have…
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Lights4fun
Bought a small set of micro-bauble lights before Christmas which we’ve still got draped along the fireplace but which are eating up the batteries, far quicker than I’d have anticipated. Emailed the company and after setting in a few photos of product and label, have been promised a replacement set within the next few days.…
