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Asda - Melted ice cream.
Not sure what's happening at my local Asda store in Leyton. Seem to be going downhill fast with their over the top almost weekly price hikes (compared to other supermarkets). Now we seem to have melted ice cream. Bought two of their own brand cornetto over a weekly period and when getting home (less than 8 minutes walk),…
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Praise for the Passport Office
The Passport Office gets a lot of stick, and is likely to get much more if the strike goes ahead, however they aren't always bad. I applied on line for a passport and Royal Mail took 4 days to get my old passport to the Passport Office despite PO advising used of 'Guaranteed 24 hour Delivery'! The timeline once the…
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Secret Sales!
Thanks to using a discount code for Secret Sales from here, I am now out of pocket due to being sent items that were too small & returned them for a refund. We'll, not a full refund! Their policy is they knock £3.50 off the refund amount for 'handling' plus you have to pay to return the items! So, this is just a heads-up…
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Starling Bank - Praise
I was moving a fair amount of money between saving accounts and ISAs, which triggered a potential fraud flag (a little annoying, but understandable). Starling sent me a message saying they were going to call to discuss the transactions. This was an issue as I am away in South America so can't take calls. I thought this was…
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Renewing driving licence
I've just renewed my driving licence at age 73. Both this time and at age 70 I did it online, and on both occasions the licence took 4 days to arrive and the form-filling was straightforward. I can really recommend renewing online!
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Minimum card spend.
Minimum spend on card purchases are so infuriating, I wanted to buy a £2.50 newspaper (as a one off) and then had to buy something I neither wanted nor needed to take it up to £3. I know they do it to make offering card payments profitable due to the fees they incur but it really is frustrating when we live in a…
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Return Address in China!
On 25 May I bought a pair of sneakers from Sophies Soles for £26.97. They took 13 days to arrive and were too large. There was no packing note. Their website says email them about how to return goods. Two days later I was told to return them to an address in China. This is obviously unacceptable. On looking at their…
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Moonpig & Complete Savings
I recently bought a card via Moonpig and was directed within this site to a Company called Complete Savings. I can't remember giving my bank details but I guess I must have as £15 was taken out of my account by them and would have been taken out every month if I hadn't noticed it on my bank account. When calling my bank,…
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Scam and Fraud
25th April I saw the programme with Martin Lewis on
the This Morning with Holly Willoughby and Phillip Schofield, bitcoin and her
opening an account on air, it came up when I was looking at my Instagram. I clicked on the link and it asked me for my email address and contact number. I received a call then email from…
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Most ridiculous 'add-on' you've ever had to pay?
What is the most ridiculous add-on you've been made to pay when buying goods or services? Did a gifted experience voucher come with a particularly steep service charge? Did an airline's mandatory extra charges really take the biscuit? I'd love to hear any and all examples. Thanks.
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Praise to Sky
I dropped my SkyQ remote and it fell apart, little bits of plastic everywhere, and as I am a night owl I filled out a form on a Sky web page at 00:30 on Sunday night/Monday morning. Just had the postie deliver a new SkyQ remote at 11:30 this morning, and it was free.
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Extremely poor customer service at tesco cafe
My wife recently took our two toddlers to the tesco cafe at 3.30pm on Friday just gone. She was met by a disgruntled employee who declined to initiate conversation and ask her what she wanted to order. After my wife saying "hello" twice the employee huffed and said "we close at 4pm" my wife responded "it is 3.30pm" the…
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Cash or Card
I have recently been seeing a LOT of shared articles online saying that using cash to pay for purchases and services is better for the merchant than using debt card transactions... These posts are usually linked to entire Facebook pages and websites stating as much. This is incredibly frustrating to see as I do not believe…
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Charged extra for charging the car
We stayed at a small B&B in Liverpool, selected specifically because of location and car charging facility. In fact, the car charger was broken for 3 of the 4 days so the amount of power taken was measured by me as ~3kWh - less than £1! On the last day the lady demanded £20 for the charging. I expressed shock and reminded…
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Specsavers
I had my eyes tested at Specsavers last Friday but didn't have time to select some new frames. So I went in today, saw some that I liked, 2 for £89.When doing the paperwork the staff member said, That'll be £118 please Sir" I replied that it clearly states 2 for £89, he told me "I was having a Distance glass and a Reading…
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Very UK paying in full
Hi, It seems quite hard to find simple, clear information about how Very takes payment via their website. Basically I purchased some items the other day & as it was my first time using Very I had to set up a user account (not a credit account as far as I could tell. Simply an account with my name, email address & password…
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Issues with Evri
This discussion was created from comments split from: New avatars available for your profile picture.
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Scotts of stow.
I recently ordered an item from Scotts of stow. I rang them as two months after order of item £39.95p had not arrived. They have informed me that the company that the item was from has now gone into administration therefore item not available. Scott's have said that they cannot refund me as they had passed on the money to…
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Amazon free delivery increased to £25 (Non prime members)
Not sure when it happened, but Amazon have increased their free delivery on orders from £20 to £25 for non prime members.
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Toilet bungs
BBC article about preventative flood measures recently mentions a £5 sewage bung as being effective at stopping sewage and waste water coming up over the toilet rim.My daughter`s house is in a "at risk" flood area. I am unsure how well these devices actually work in practice because a toilet has a U bend which must be…
