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Debenhams vent and warning!
Why? why would a shop send out fragile items in a plastic postage bag? Totally trashed in post and now have to sort before Christmas. How on earth they thought items would arrive undamaged is beyond me. So just a warning if you're thinking of ordering from Debenhams.
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British Gas
Anybody else having trouble with British Gas while they are moving to a new billing system. I don't remember being told about this as a customer. I cannot see my bills or statements online, British Gas tell me I should be able to see these after 14/08/22, but worried as I don't if I am in credit or debit
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Can Hillarys Blinds really just keep my deposit?
I foolishly ordered some blinds and shutters with Hillarys Blinds 3 months ago. Had I taken the time to read the reviews around their shoddy customer service I would have thought twice. Anway, deposit paid and order placed in September and I was told the earliest they could fit me in would be this week. In the lead up to…
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AA Batteries
Is there a reason why battery manufacturers can get away with describing their products as long life, extra long life, super, best ever. These are meaningless, battery’s have measurable capacities in mA. You would not expect to buy any other measurable product in this way
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Currys
Looking to by a tv did my research etc. We did a quick visit to Currys and no staff came over but a chap representing a tv company came over and tried to sell us their brand. He was honest and got the message we were not interested in Samsung TV's but a Sony We looked and went home I spoke to an online person, all is good…
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Postcode Lottery Email
Had the strangest email today, very poor attempt of a scam email. I have reported it as a phishing email and deleted. Just letting you know in case you get one.... An error has occured on PRODUCTION, in the workflow where we load the cmt_player.csv file. It failed on 20221130. Workflow: Load Players Please attend to the…
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Argos Staff Contempt while representing proper branded product supplied for Argos only
Complaint in relation to products specifically made for Argos only, although with the benefit of branding to attract consumer. I tried to complain but merely received generic stock issue replies via e-mail. Prior to this I had received downright rude absolute Contempt from Live Chat Agent which I forwarded to Argos to…
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First world problem
You have a smart phone, you have downloaded the Tesco clubcard app to it, You shop by waving a scanner and then going to an automated till. So far so easy and better than queuing have your items scanned by staff and then to pay. However your club card has given you some vouchers and you redeem them (Every little helps). If…
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RSA Building Insurance
RSA sent out a building insurance renewal notice with a contact telephone number. After trying to phone this number for 2 to 3 weeks I sent an email. I am still waiting. The renewal date is coming up. The quote has increased considerably and I need to discuss alternatives. I feel stuck with them due to a previous…
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Evri tracking help!
Didn’t know where to post this so hoping someone here might know! Evri have a parcel of mine which was at my local depot last Tuesday, but then they said it was delayed. It was still delayed up until this morning where it has now gone backwards in the tracking and is now apparently being sorted at the senders local depot…
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A Shade Greener Solar Panels and nesting pigeons.
Hello, I know I am not the only one only just finding out about the added cost to myself for allowing A Shade Greener to lease my roof space to them. I have been informed by them that if I want to remove the nesting pigeons and stop them from returning to nest again in their (ASG) solar panels, therefore causing damage to…
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VOUCHERCLOUD not paying
Hi, I have an issue with Vouchercloud and I'd like to do a complain to ombudsman but I'm not sure which one is the right one for this sort of business. Any advice, please?
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Additional bill from law firm - what would you do?
Over a year and a half ago, we sold our overseas apartment. It had been a disaster from start to finish - we had remortgaged our home to buy it, lost a lot of money and ended up in a class action in Spanish courts but that’s a whole other story! Suffice to say, we were relieved to finally be getting rid of the apartment,…
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Edf smart metre
Edf fitted smart metre in December 2021 worked fine for 2 months thenbit stopped working Over the following 6 months had 4 visits from engineers not could get the smart metre to give gas readings. Eventually las engineer said you need a new gas metre. Edf refused to fit a new metre and told me to complain to ombudsman He…
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HERMES PROBLEMS
As an EX Hermes or EVRI business customer we were suffering parcel losses that could not be justified, one month in the summer Hermes/EVRI lost 9% of our parcels, many others were delivered late, most of our parcels are time sensitive so were sent NEXT DAY delivery, on average only 30% arrived the next day, one delivery in…
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Boots Black Friday Deal
Boots website had an item I was looking to buy was 50% off, I missed it was an online deal only (my fault)There was a link to check store stock, item was available in my local storeMisleading that the web page has a link to check store stock Off I go to be told only 10% off in storeNice lady in store told me that she could…
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BEWARE-paypal fraud
Guys watch out for this scam,, You get a legit email from service@paypal.com detailing a request for payment. You login to your paypal account and see details of the request. It normally details something outrageously expensive like a mac book air for $850. You obviously panic and think, i didnt buy that ! There are two…
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BEWARE-mobile phone contract fraud
A person cold calls you purporting to be from a well known organisation. Maybe a phone network or retailer such as currys. They sound convincing and offer to beat your current contract AND send you the latest model phone, ie something nice from samsung or whatever. Put the phone down. Its a scam, they will sign you up for…
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NCF living
If if you purchase anything from this store please don’t do a review in store, they ask you to do a review while they do the paperwork, but wait until your item is delivered and you are happy with it before reviewing, too many complaints on various forums of damage/missing items and very poor near non existent customer…
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Stamp Swap False Information
After following advice in the press and also this website regarding swapping my old stamps for the new barcoded ones I applied to Royal Mail for a form and envelope. After some considerable time I received the form along with a Freepost envelope. However, I had read in the press and online that recorded delivery would be…
