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Don't get caught napping
If you've been inspired by the sales spiel, the primetime telly adverts, and the Which? and other recommendations/reviews of four years running ... check out the reviews of ordinary people via the likes the Trustpilot before buying a mattress or other product from Emma Sleep. It's a company as strong as its weakest link…
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Noisy builders radio
There is a shop backing onto us that has had building work ongoing for weeks. Just of late the builders have been thinking its a rave with commercial radio playing trashy dance music. I phoned the shop to ask them to turn it down. They said yes, the music went very low and now it is back again to full volume after half an…
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Issues with Buying from AliExpress
We bought a mirror for £118 from AliExpress, and it was shipped to me from China. When it arrived it was poor quality, but was also damaged. The seller offered 40% discount to keep it, but it was not wanted irrespective of any compensation amount. The seller therefore asked us to return the goods, which we discovered to be…
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Amazon scam - advice on how best to proceed
Hi All, I'm somewhat thrown by what happened with my Amazon order yesterday, and they aren't being very reassuring. I ordered a Sonos soundbar on Tuesday (not sold by, but fulfilled by Amazon) and it was due to arrive on Wednesday. This delivery was "delayed" and it instead arrived on Thursday (yesterday). I had to give…
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Auction house fees.
I've been considering selling a collectable camera that I own (It would probably sell for about £1500) and to avoid scammers on eBay, I've been thinking of using a face to face auction house based in London. The place I was considering using charges: £15 + VAT for photographing and research for each lot, 1.5% of the…
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WARNING - New NLF (American Football) Subscription Deal with DAZN
Just a warning for anyone having a subscription to the NLF (American Football) network last year. The NLF network has transferred its rights to DAZN. They sent me an email saying that I would get their pro level subscription this coming year for the same as I paid for the "Essential" level last year once I had logged in…
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LPA refund
Now on my own, I decided to follow Martin's advice and set up a Lasting Power of Attorney. March 28th I filled in the form online, paid (which allows you to print it off) and took it with me when I visited my daughter 300 miles away. Returning home I realised the dates of signatures were not in the specified order. Tried 3…
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Online grocery unilaterally changes debit card details to a card my bank haven't even sent me yet
Last week a doorstep food delivery company informed me by email that an attempt by them to collect payment for my next week's deliveries, had failed. Cutting a long story short, I discovered from my bank, that the grocery vendor, as my card on their system only had just over a month to run, had contacted VISA to get the…
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Ryanair grrrrrrrrr
I phoned to book a flight on Wednesday evening 21st. My husband got home from work Thursday evening (22nd) and said he can no longer get those dates off work so I tried to phone Ryanair. It says on their website that the call centre is open until 7pm. I phoned at 6.30 and a message said the call centre was now closed. I…
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Praise Easyjet holidays
Posts praising Easyjet are rare so I thought I'd do one (it's the holidays section though not just flight - if that makes a difference?) Son and I supposed to go to Barcelona in June 2020 - obviously cancelled due to Covid. Easyjet offered vouchers or cash, took the vouchers and rebooked for 2021. Obviously that couldn't…
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John Lews exchange policy
Before my local John Lewis closed down I could take an item back and exchange it easily. If I bought a dress and then decided I needed the bigger size I could take it back and swap my size 8 for a size 10 (I wish I was actually this size). However things have changed and I bought a dress online and decided I needed a…
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Barclays ISA delayed/mislead transfers
Hi. I wonder if anyone has/had issues with Barclays ISA delayed/mislead transfers. I opened a 1 year fixed ISA in March and one of two ISA transfers from SBS is still not debited in my account as per 19th of June. SBS financial team posted proof of transfer being cashed by Barclays in April. After numerous phone calls and…
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Interest rate rises to tackle inflation
Can someone please explain the logic of interest rate rises to tackle inflation. I get the idea of this supposedly reducing peoples spending capacity to force down inflation but why should banks (private institutions), benefit from this. Would it not be better to raise taxes to reduce spending power, affecting all people…
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*Rant* Statements
Fed up with bank and credit card companies e-mailing saying "your statement is ready" only to log on and find it's not!
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Revolut Support Telephone Number
Hello, I am trying to get some help regarding fraudulant activity on my Revolut account but I am getting no joy from the agents on their chat system. Since 1pm yesterday I have been passed to 8 different agents and I keep getting different answers from each one. While in Naples I had about 8 'rejected' transactions and…
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Started To Get Amazon Parcels Delivered to My Address By 'Mistake'
Hi there. I've recently started to have other people's Amazon parcels delivered to my address by mistake. The house number is the same as mine, but the street names have been different to mine. They're for a housing estate near to my address. This started happening only recently. The parcels are from Amazon via a courier…
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Asda - Melted ice cream.
Not sure what's happening at my local Asda store in Leyton. Seem to be going downhill fast with their over the top almost weekly price hikes (compared to other supermarkets). Now we seem to have melted ice cream. Bought two of their own brand cornetto over a weekly period and when getting home (less than 8 minutes walk),…
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Praise for the Passport Office
The Passport Office gets a lot of stick, and is likely to get much more if the strike goes ahead, however they aren't always bad. I applied on line for a passport and Royal Mail took 4 days to get my old passport to the Passport Office despite PO advising used of 'Guaranteed 24 hour Delivery'! The timeline once the…
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Secret Sales!
Thanks to using a discount code for Secret Sales from here, I am now out of pocket due to being sent items that were too small & returned them for a refund. We'll, not a full refund! Their policy is they knock £3.50 off the refund amount for 'handling' plus you have to pay to return the items! So, this is just a heads-up…
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Starling Bank - Praise
I was moving a fair amount of money between saving accounts and ISAs, which triggered a potential fraud flag (a little annoying, but understandable). Starling sent me a message saying they were going to call to discuss the transactions. This was an issue as I am away in South America so can't take calls. I thought this was…
