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Praise For My Evri Courier !
I receive quite a lot of parcels ! Delivered to a 60-40 RM-Evri split. RM are good when they're working (erratic service) but Evri are better. The courier that works this region is a guy called [deleted by Forum team]. What i particularly appreciate is the updates to his schedule, if he's running ahead i get an update…
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Praise for Harpic Power Plus Tablets !!
One of husband's jobs is to clean the loo. He took his eye off the ball, didn't bother and it became grungy. Tried Coke, bicarbonate of soda, lemon juice and other home remedies. Nothing doing. Spotted a piece in a tabloid about Harpic Power Plus Tablets. Snapped them up on offer in Wilko and ASDA. A couple down the loo…
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Hotter shoes not goving refunds
Returned shoes received by Hotter on 23rd February enquired about refund told system down no idea when refunds will resume .nothing can be done
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Morrisons non existent customer service
By error I ended up buying 2 annual anytime passes. I contacted them and received a reply on 25th July cancelling one and saying refund should be with me in 7 days. As of today still no sign, no reply to email queries, no help via Resolver and bank cant trace it without an ARN number. Tried phoning but call cut off before…
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Are we in danger of fraud?
I recently applied to a few companies which are working with utility companies to install energy saving measures under the ECO4 scheme. I was contacted by an agent of one installer but from the outset something didn't sit quite right. But I pushed any doubts aside and sent the info required to proceed the application, 2…
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Evri - the courier from hell
Placed x2 orders online from a retailer i shop with regularly. I pay each year for the delivery pass which means I get next day delivery. Although I’m not always too bothered if the parcel becomes delayed a day or two . However , Evri have now had 2 of my parcels at their depot that should have arrived to me on Monday (…
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Is it time for restaurant tips to stop being added to bills ?
With eating out becoming more and more expensive, is it not time restaurants stop automatically adding tips, ranging from 10 to 15% now. For me it can be awkward to not pay the amount, but it put me off eating out with the recent price rises. So we eat out less and restaurants suffer more. In Japan they don’t tip at all…
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Ocado hike M&S prices
Just a quick note for everybody to be aware that if they’re ordering Marks And Spencer stuff from Ocado, there are at least several items (if not all?) that are more expensive online through Ocado versus in the store on the very same day. No offers on , no specials. Just basic price. I bought a pack of 4 cooked chicken…
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am I just too suspicious or doubting?
Am I too suspicious? I had a phone call seemingly from M&S to tell me about a change of delivery date BUT before the M&S lady would tell me what it was about, I had to prove who I was by giving out personal information. I refused. So I wrote to M&S saying that when people phone me I should not have to prove who I am, there…
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Poor quality shoes bought online
Buying online is always a risk, this is our story There is an online trader called Freemanlove0169, it turns out they are Chinese, and trade from China surprise surprise,.this wasn't apparent at the time of me ordering a pair of ladies sandals. Eventually when they did arrive and that took a month the quality was so poor…
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Energy credit scam with email addresses
Fairly certain this is a scam - an email supposedly from gov.uk saying I'm eligible for £400 energy credit (no reason why) and all I need to do is give them my name, phone number, address, date of birth and a d/credit card number. Just click on this lovely little button..... Ah no. But as I scrolled down I see this email…
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Debt collector agency T&Cs
Hello, I have requested the services of a debt collection agency to recover
money that a business owe me. They sent to the owner of the business the usual
letters and texts and made some phones calls but unfortunately it did not work.
They now offered me additional services at quite expensive charge and I have
decided to…
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Supermarket till receipts
Over the last few years I have spotted overcharging on my receipts. This mainly occurs on special offers whereby the full price is charged rather than the discounted price. It also happens on sell by date specials. I am not exaggerating when I say this happens at least once every 2 shops. Recently offers from Iceland were…
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Easylife Rewards Club - trial membership - SCAM!
We had used EasyLife a few times, and a few months ago I was talked into doing a free trial for membership. I was so bored with the person on the other end as he was clearly just going off a script, that I just agreed. However very shortly after I realised that it wouldn’t be worth me paying the £70 a year membership and…
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eDecks, Do not be fooled. Prices are slashed at the expense of good customer service
As a customer of eDecks over the last 6 years or more, I have been there as a loyal customer as they have grown. I have recommended them to many people to help that growth. Yet on the two occasions I have had to deal with after sales they have been appalling. The first occasion I have to quote Consumer Rights Act of 2015…
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'We won't bother trying to catch the fraudsters' - MasterCard and the Fraud Police
On 16 August, by chance I checked my credit card and immediately spotted two fraudulent purchases. In fact I later discovered two more. The payments were just 48 hours old. I rang M/c and despite their efforts to avoid talking to customers (have to ever tried ringing them?), I eventually got through. They dropped the line…
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Phone scams
Does anybody know of an organisation or body that is trying to get something done about phone scams? Because I would dearly like to join it.
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EE customer service??
Received parcel from EE Parcel was addressed to previous tenant who had moved 30/04/23 neighbour had taken delivery and she then passed it on to me. There was a delivery note attached to parcel I phoned the number last Saturday explained that it was not mine and was told basically to hang on to it I had not opened the…
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Praise for Plusnet Customer Service/Support EXCELLENT.
Although i'm not good with technology I managed, by following Plusnet's guide, to install my new Plusnet Router. I had no idea (none at all) how to get my smart TV to start working again. I 'phoned Plusnet, not really thinking that they would be able to help with the TV - especially since my internet had connected…
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Last chance???
We got 2 Last Chance letters today from DVLA saying "Tax it or lose it" at the top. I thought that was very rude, especially as we had had no V5 and no reminders. OK we should have known but , really, shouldn't we have had notification that the reminders were no longer being sent out? Anyone else had this?
