beware asics shoe discount store

JimmytheM

I followed the links from this site to the basics discount shoe store. They had an Easter offer where 2 pairs of trainers received an additional 20% discount. I took advantage of this, getting free postage, and entered my card details after checking the payment total.

Only after the payment had gone through and I received a confirmation email did I see they added VAT.
So the 'payment total' was not the total. 
I thought I might have missed it, so did the whole process again, and the same thing (without actually paying). 
Asics whack on the Vat after you think you have the price sorted!
Is this legal?

On-the-coast

I also bought 2 pairs of ASICs trainers on that deal.... i paid exactly what i expected (inc VAT).
My order from asics discount says:
VAT excl: £42.00
VAT %: 20.000
VAT incl: £50.40
Cheking my credit card balance it says £50.4
and although i have no evidence over than my memory, i remember the website price of the individual pair being £31.50... which was then futher discounted by 20% when i selected 2 paris... which matched up with what i was billed...

You've repeated the process, so clearly you've reproduced your error, so I'm not clear what's happening for you. I did go and try and repeat my order process, but all looked OK (clearly i didn't continue to purchase, but i got as far as i could without purchaseing and it's all looking OK up to that point. Eg. on 2 paris of nominal £44 trainers it's showing this:

Subtotal : £88.00

Order Discount : - £17.60

Estimated Shipping : Free

Order Total: £70.40

Total Savings: £89.60

Now it's not showing VAT there (as you say...) and I'd clearly be upset if 20% VAT was added tot that order total.... but I'd be amazed if when pressed the "pay" button if i wan't paying £70.4

And I've purchased from this store a few times before.

cymruchris

What's the exact website you've used to make your purchase?