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Is there any time limit to make insurance claim against a 3rd party?
We have been away, and on return my daughters car which is parked in the street has bad damage to the rear bumper. We live near a primary school. I scanned though our cctv and after a while I have found the vehicle in question, which comes up the street and pulls in to park behind ours, but comes in too tight and scrapes…
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Breach of Contract?
I signed a contract with a car dealership on 10th April this year. the contract was that they were to supply me with a Motability Vehicle - an automatic, Skoda Kodiaq, se l executive (due to medical reasons) with the delivery date being from the 6th of July this year. After nearly 3 months of waiting, just days before the…
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RAC refer a Friend
Refer a friend for RAC breakdown cover and you both get a 25 pound M&S voucher... I thought, great, my friend is looking for breakdown cover and after chatting with him, I filled out the online form. The problem was, a few days later, my friend said, we won't be getting the Vouchers, because, they offered him a deal of…
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Tow Car Recommendations
Hi, would appreciate any advice please. I am getting a caravan in the next few months (first time owner) and will need a tow car. It's going to be 4 berth so likely weight is around 1,500 kgs. I'd like some advice around tow cars. I've done some research and have a short list of the following: VW Touareg Honda CRV Ford…
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Car accident: does witness have to be independent?
Is it really important to have independent witnesses for a car accident? I saw someone reverse into my friend's car and speed off. I was in my vehicle at the time. There is a fair bit of damage to his bumper and he has reported it to his insurance for a claim. Only problem is that he's asked me to not mention I know him...…
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New Car or Slightly Used Purchase - To Finance or Not?
I am a year beyond normal retirement age. For the past 30 years or so, I have always had new cars, either financed on PCP or Leased. My present car's lease runs out in December when the car will be collected for disposal with no option to purchase it. It is my intention to purchase either a new car, or a slightly used…
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Mechanic broke water cooling pipe and housing changing clutch
My usual mechanic didn't want to change my clutch due to the height of my van so I went somewhere else. Didn't know the place before. When I called them up the guy claimed when changing the clutch the pipe which contains the water to cool the engine was so corroded that it easily broke and is leaking water. He blamed it on…
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Customer rights on used car still covered by 3 months garage warranty
Hi, Serious help and advice needed! I bought a (2011) car, on 25 May 2024 from local garage, car is still within 3 months garage warranty. Within a week of bringing car home I realised car was going though engine oil abnormally and I had to top up every week, I only use car on weekends so, first few weeks I topped it off.…
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Renewing Car Insurance & Moving house
I'm trying to renew my car insurance and have a number of options for policies. But I'm hoping to move house within in the next year. The new house is in a place where car insurance is more expensive. So the cheapest policies where I am now turn out to be very expensive in the new location. I'm not sure what to do. Whether…
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Motorhome engine fire not covered by insurance
. Hi had a engine fire in our motorhome in Spain on holidayThe breakdown insurance with national breakdown.got us the garage then then next day said it a write-off and they dropped us leaving us stranded.no explanation So called my motor insurance Lexham who right away said it not covered, due to one line in their…
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Windscreen claims
I had a chip repaired in April through my insurance but it has now got worse as the resin has become loose and has a hairline crack which isn’t repairable. Will this be the same insurance claim as it was only one original damage.
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ULEZ: When will my car be too old to be compliant?
Hi My car is currently compliant for ULEZ but will it eventually become too old to be compliant? I am confused! Thank you
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Learners Insurance
My daughter turns 17in a couple of weeks. Want to get an early quote for learners insurance. Have used the MSE tool for compaison which takes me to the Money SuperMarket comparison site. Sadly wont let me get the quote until she is 17. Was hoping to get insurance early (as MSE always tell us not to leave it too late to…
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Declaring accident on motorbike insurance
Last year my son insured his motorbike and added his Dad as a named driver. His Dad had an accident in April 21 which my son declared. He’s renewing his policy with the same company but not adding his Dad and they’ve told him he has to declare his Dad’s accident if he wants to keep his no claims bonus as it was earned by…
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How do thieves steal car parts?
How do thieves steal bumpers? Is there a device that enables them to do it or do they have to manually loosen bolts and prise it off? My neighbour had her bumper stolen (Ford Fiesta) and asked me to check my CCTV. The footage is a bit blurry however from what I can tell, the following is what occurred. A car pulled up in…
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New Car advice needed
Just sold a DS3 as had issues which would start to develop so got rid Had C2s previously. My budget is up to 15K Petrol only But apart from that i have no idea what to look at, all i know is i want a smallish car thats quite nippy and fun to drive (loved the C2) Any ideas please!
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Advise on Negotiating Total Loss Vehicle Value With Insurer
Hi all, Would really appreciate some suggestions on how to negotiate with insurer re settlement offer on the vehicle deemed total loss. To begin the story, two weeks ago we were driving our family's VW Transporter down M1, when we got rear-ended in our lane at speed by an SUV, whose driver didn't read the road signs.…
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Does this sound like mis-selling a car?
Purchased a 2nd hand car from official KIA dealership. Was told car had official 7 year warranty in place and transfers to new owner. This was confirmed in sales discussion. Was told to keep “warranty intact” I should pay for maintenance contract…which I did. This week have had a major failure. KIA have denied warranty…
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Car Dealer attempting to charge for diagnostics on almost new car
If a car dealership is trying to say that you need to pay for diagnostics on a brand new car that is only a few weeks old to diagnose a fault, and the diagnostic fee is not refundable, even if it turns out to be a warranty fault (which it almost certainly will), is this valid? I would think that in this case you would just…
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How do insure car on pcp ownership question
Hello, I have a car which is on PCP. The legal owner is VWFS (financial company). When I try to get insurance on comparison sites, the options are “company, Leased Private and leased company”. the PCP is not a lease but I do not legally own the car. I am a registered keeper. Which option do I select? anyone else on PCP,…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
Confused about parking penalties and fines? Get help with all kinds of car parking problems.
