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Does AutoAid help if no spare tyre?
Does anyone have experience of AutoAid helping with repairing a tyre if there is no spare? I am 80 years old and could not cope with these new-fangled puncture repair kits. And I am worried about having no spare wheel (although I could not change it anyway). I read everything about AutoAid on their website but the info…
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PCP Car Loan
I was with my wife today and we rushed into a PCP car loan agreement. On reflection, it was a bad deal for us. I remember the car salesman said, we have a 14-day cooling-off period. After reading the agreement at home, we do have a 14-day cooling-off period, but she is still liable for the cost of the car's value if she…
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Importing a vehicle
Hi, am thinking of buying a vehicle in Holland. Currently on the road with number plate etc - all legal. When/if it comes to UK how do I go about registering it and under what number? It is a British army Austin Champ, released from Army in 1955/6/7 (ish). No trace on a collectors club registration site, so no idea of uk…
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Diesel Scrappage Scheme
Hi all, new member and this is my first post. Bit of a long one but I am looking for some quite specific advice or signposting to somewhere that may hold the correct information. Long story short, I bought an Audi on finance years ago and traded my old car in under the diesel scrappage scheme, brilliant. This allowed me to…
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Vehicle written off by driver off a company vehicle
Hi Just after any advice as I feel this situation is going to be a nightmare. On Wednesday 15th May I was involved in a collision with the driver of a company van who failed to stop at a Give Way sign as he "thought it was a straight road" 😕 He failed to stop and said he couldn't see the sign as it was blocked by a van. He…
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Have I been scammed by my garage?
Hi all I went to my local garage for an oil change and when I went home (I live like 1/2 mile from the garage I was suspicious as the oils dipstick still looked black so I decided to check the oil filter and it came up as per the pictures. I am not an expert mechanic so before I go to make a complaint I would like…
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When did I buy a previous car
I'm doing a claim and am asked when I owned my vehicle. I have a rough idea but it was about 2012 or 2013. I have no emails/documents etc and I've changed my bank since then and can't recall who I had a loan out with. I know the registration and I also know where I bought it from but don't know how to find out the info I…
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Car Insurance After Accident
Hi, My wife recently had a minor car accident, where she caused some cosmetic damage to a parked car and her own. She has since reported it to the police and her insurance company (Admiral). We don't intend to claim for the damage to our car. We haven't heard anything from the other person, although it's only been a few…
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RAC member ship help
Afternoon all, I put a compliant into RAC as they were still taking money, and the responce was I took a contract on November 2021, I've now got a letter from RAC saying I'm on an 18month contract and because I've cancelled I owe them money 😳. What exactly do I do with this one, it looks like they are trying to fleece more…
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Morrisons Pay-At-The-Pump Warning
Saturday 13 April I am a
pensioner. I needed petrol so I went to
my local Morrisons petrol station. I
knew I had a balance of £102.58 in my HSBC current account (I don’t have an overdraft). I decided to go to the ‘pay-at-the-pump’
pump. I only needed about £25 worth of petrol and didn’t want to use my credit
card, I’m…
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Car insurance claim - magistrate court
I had an "unusual incident" 12 months ago. My NCD was not affected as it was the other driver at fault. Now i have received a letter asking for further details as the other driver says I was partially to blame and is refusing to refund my insurance co's costs. They are asking me for details (again) and my available dates…
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Car over £40,000 tax end (part way through year)
I bought a car 2nd hand and there has been a pause in tax. Originally it cost over £40,00 so attracted the additional £325 in tax for the first 5 years of its life. The tax year will renew literally ONE month before the car is 5 years old. Does anyone know if I will have to pay for the additional £325 for the next year -…
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Cancelled insurance renewal - consequences of ignoring payment attempt?
I switched car insurance companies and confirmed my cancellation with One Call (my current provider) 28 days before the renewal date. I have a screenshot of the live chat conversation where I cancelled. One Call then sent me two automated emails: * One confirming the cancellation. * Another (two days later) stating the…
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Full or major service
My car is a Toyota Yaris about 15 years old. We have always had an interim service every 2 years and full every year because we only drive about 8K miles a year. It needs a full service now - or should with have a major service? See here for details What is the difference between an interim, full and major service? .…
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GAP insurance with salary sacrifice
I know gap has been stopped for the moment. If I have a lease vehicle on salary sacrifice do I need to make up any shortfall myself if the car is written off? My employer owns the vehicle and not me so I’m a bit confused. If we can’t get GAP insurance and we need to make up any shortfall what are we supposed to do? Having…
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car insurance quotes
last year my car was parked up (I wasn't in the car at the time) and was hit by another car, the front bumper and headlight was damaged, the other person drove off without leaving any note. There was no cctv. My question is when checking for car insurance quotes they ask about accidents and claims and im unsure how to…
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Black Horse Finance Voluntary Termination
Looking for clarity. I have enquired with Black Horse regarding the VT of my current PCP agreement. They are saying I have two total amount payables 1) being the car 2) being insurance package leaving me with a shortfall on the liability payment. I was under the impression the total amount payable was everything hence the…
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Cancelling new car
Hi, my partner ordered a new car just over three weeks ago. She paid a £500 deposit and has signed the order form. The car has arrived at the dealership ready for collection. We have since found out that she is entitled to a teacher discount and this works out at £6150 off the price. Does anyone know where we stand in…
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Anyone used a car insurance broker?
I thought my insurance was due to run out next month; but checked and ends in 2 months. Was wondering why I wasn't getting any renewal letters or emails. I thought I would check anyway to see how much I would get on average if I was to do a quote today for 30 days time. Changes; 3/4K (5,000 miles) value car to 30K value…
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Lease car write off/ claim question
Hello everyone. I recently wrote off my car in an accident. The vehicle was a 3 year PCH lease with no option to buy at the end and the accident was 11 months into my contract. I put down an initial 3.5k deposit and I was paying £433 per month. The insurance company valued the car at around £28k which I accepted as fair,…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
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Most recent: Right to terminate car finance has incorrect figure by Hoenir
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